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| Term | Detail |
|---|---|
| Initial term | Not publishedOracle (opens in a new tab) · Contract or terms · The length of the initial services period is set in your order and Oracle doesn't publish it. |
| Automatic renewal | Doesn't renew automaticallyOracle (opens in a new tab) · Contract or terms · Simphony Plus Edition (metered) has no renewal term: after the initial period the service keeps running until either side gives at least 60 days' written notice. |
| Notice to avoid renewal | Not needed: it doesn't renew automatically |
| Early termination fee (ETF) | Oracle's Cloud Services Agreement makes an order non-cancelable and the sums paid nonrefundable, and it has no clause to leave early for convenience. If Oracle ends your order because you breached it, you pay what had accrued plus all sums remaining unpaid for the order. Oracle publishes no fee formula; what you owe if you leave during the initial services period depends on your order. After that period, either side can end the service with 60 days' notice. Oracle Payments is billed per payment.Oracle (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | Not researched yet |
| Exclusive processing commitment in the contract | NoOracle (opens in a new tab) · Contract or terms · |
| Right to raise prices | Simphony usage is charged at the rates in your order. Oracle Payments is charged at Oracle's then-current price list, so the card rates can change when Oracle updates that list. Services you add later are billed at Oracle's then-current price.Oracle (opens in a new tab) · Contract or terms · |
| Trial period | N/AOracle (opens in a new tab) · Vendor website · |
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.