How we verify data, cite sources, date every data point, handle corrections and treat public complaints, with the same rules for every vendor.
Updated Oct 3, 2026
What we publish
We publish facts about restaurant technology that help you decide: prices, fees, contract terms, features, Spanish support and reputation. Every vendor goes through the same template, with the same data points and the same scoring rules.
Where our data comes from
From most to least weight:
The vendor's own pricing pages, terms of service and help center.
Contracts and legal documents, including contracts filed in court or published by public agencies.
Court records and other public records.
News coverage and company filings.
Third-party reviews and complaints. We use them as signals about customer experience, never as the source of a price or a contract term.
When we test something ourselves, like calling a support line, we label it as our own test and say when we did it.
We only use public information. If a website blocks automated access, we don't get around the block: we read the page in a regular browser, note the date, and keep a dated copy of the text we cite.
How we verify each data point
Each data point stores its value, its source, the date we captured the source and a short literal excerpt that backs it up.
A person checks each value against its source before the site goes public, and a page stays out of search results until a person has reviewed it.
Each data point shows the date we verified it and, when the source is older (an archived copy, a review or a court record), the date of the source too.
How often we check again
On the site, a value inside its interval reads “Verified” and the date we checked it. Past the interval it is marked “due for a re-check”. Past twice the interval (2×) the number is hidden and the value reads “Being re-verified”. One turn of the dial is 360 days.
Prices and fees: every 30 days.
Features: every 90 days.
Company information: every 180 days.
The clock runs from the date of the source's content, not from the day we looked at it: an archived copy, a review or a court record is as current as its own date. If a data point goes unchecked for twice that long, we hide the number until we verify it again. An old number can be worse than no number.
When a vendor doesn't publish something
Each data point stores its value, its source, the date we captured the source and a short literal excerpt that backs it up. Each data point shows the date we verified it.
We show it as it is:
Not published: the vendor doesn't make it public.
Quote only: you only get it by asking for a quote.
Unconfirmed: we looked and couldn't confirm it. We cite where we looked.
N/A: it doesn't apply to that product.
We never show a missing price as zero. In our scores, a price the vendor doesn't publish counts as missing data: it lowers completeness, and with too little data the vendor isn't ranked.
Costs your customers pay
Some setups pass part of the card processing cost to your customers, through dual pricing, a cash discount program or a surcharge. We show that cost separately, as a cost your customers pay. We don't call it free.
Corrections
If you find an error, tell us the page and the data point, what's wrong, and the public source or document that shows it. Vendors can do the same.
We're setting up an address for corrections. We'll publish it on this page, with how long we take to review one.
If we got it wrong, we fix it and update the verification date.
When we fix a material error, we'll note it on the page, with the date and what changed.
We don't accept payment to review or apply a correction.
How we treat public complaints
Complaints on review sites, with the Better Business Bureau and in court filings can point to real problems. They can also be isolated, old or solicited. Our rules:
We cite complaints with their source and date, and we look for patterns, not one-off stories.
We apply the same criteria to every vendor. We don't hide complaints about one vendor while highlighting them for another.
We flag review profiles that show signs of solicited reviews, and give them less weight when we use them.
We keep reviews from business owners separate from reviews by diners or employees.
We don't publish negative claims we can't source.
Vendors can respond with evidence through the corrections process.
Spanish content
Our Spanish pages are written for Hispanic restaurant owners in the US. They are not machine translations. A Spanish page stays out of search results until a person has reviewed it, and when the English version of a page changes, we update the Spanish version too.
Money and relationships
A company with the same owners as this site is an authorized reseller of one provider listed here. Every product from that provider, in every category, is scored with the same rubric and the same public sources as every other product.
How the site is funded, and the rules that keep money out of our rankings, are on how we make money.
