Get a quote for your restaurant
Leave your phone number and a person will call you with a quote.
We may earn money from this request. How we make money
Software plans
| Plan | Price | Billed per | Notes |
|---|---|---|---|
| Simphony (quote) | Quote onlySee my price for Oracle MICROS Simphony (opens the provider's site in a new tab)Oracle (opens in a new tab) · Vendor website · | location |
Processing rates and fees
| Fee | Amount | Applies to |
|---|---|---|
| In-person card rate (Oracle Payments) | 2.45%Oracle (opens in a new tab) · Vendor website · | per transaction · In person |
| In-person fee per transaction (Oracle Payments) | 15¢Oracle (opens in a new tab) · Vendor website · | per transaction · In person |
| Card-not-present rate (Oracle Payments) | 2.99%Oracle (opens in a new tab) · Vendor website · | per transaction · Card not present |
| Card-not-present fee per transaction (Oracle Payments) | 18¢Oracle (opens in a new tab) · Vendor website · | per transaction · Card not present |
What one $35 sale costs in card fees
Example · Oracle MICROS Simphony. With the card rates in the table above. Example, not a quote.
In person
- Ticket
- $35
- 2.45% of a $35 ticketIn-person card rate (Oracle Payments)
- $0.86
- 15¢ per transactionIn-person fee per transaction (Oracle Payments)
- $0.15
- Card cost of one sale
- $1.01
Card not present
- Ticket
- $35
- 2.99% of a $35 ticketCard-not-present rate (Oracle Payments)
- $1.05
- 18¢ per transactionCard-not-present fee per transaction (Oracle Payments)
- $0.18
- Card cost of one sale
- $1.23
Current promotion
Discount
Not publishedSource: Oracle (opens in a new tab)The discount is the workstation's list price minus $1, and Oracle does not publish that list price.- Conditions
- Oracle's One for One offer: move to Simphony and get a new workstation for $1. Oracle's Simphony page lists Workstation 8, Workstation 6 and Tablet 700 as $1 POS hardware, and its tablet page says the $1 tablet comes with no strings attached, but the offer's landing page says restrictions apply and to request a call back for details. Oracle publishes no unit limit, eligibility rules, end date or required Simphony term; the offer goes through a sales call-back form. It is a hardware price, not cash and not a payment of your current provider's early termination fee.
- Valid until
- The vendor publishes no end date. We take it down if we can't re-check it within 30 days.
Counts in the RTC Score only if our reference restaurant qualifies.
The switching or signing incentive is one of the criteria with the most weight in the RTC Score. We count a promotion only while it's current, with a fixed published amount and conditions our reference restaurant meets. "Up to" amounts, buyouts of your current contract and unpublished amounts don't count. The cost calculator subtracts one only when your numbers qualify.
Hardware
- Ownership
- You buy itOracle (opens in a new tab) · Contract or terms · ()You buy Oracle's POS hardware (Workstation 6 and 8, Tablet 700); Oracle's warranty also mentions lessees. Its One for One offer sells a workstation for $1 to restaurants moving to Simphony.
- Works with another processor
- YesOracle (opens in a new tab) · Contract or terms · Simphony workstations work with Oracle Payments or another payment provider through an Oracle-approved interface, so changing processor doesn't mean changing the POS terminal. Oracle Payments needs Oracle's own card readers.
| Item | Upfront | Monthly |
|---|---|---|
| Oracle MICROS Workstation 6 | Not publishedSee my price for Oracle MICROS Simphony (opens the provider's site in a new tab)Oracle (opens in a new tab) · Vendor website · Oracle publishes no list price for Workstation 6, Workstation 8 or Tablet 700; the only published price is the $1 workstation of its One for One offer, which has unpublished restrictions and is handled as a promotion. We also looked for public purchase records and recent reviews with a price and found none we could use. | — |
Hardware warranty
The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.
| Hardware warranty included | 1 yearSource: Oracle (opens in a new tab)One year from delivery on Oracle Point of Service hardware (formerly MICROS), such as Workstation 6 and 8 and Tablet 700. |
|---|---|
| Warranty conditions | Parts that need a technician get an on-site visit, which Oracle makes commercially reasonable efforts to provide within 2 business days inside its service locations; parts you can replace yourself are shipped to you. If you don't return a replaced part within 45 days, Oracle charges its then-current fee for it, with a $500 minimum. Not covered: misuse, abuse, accidents, neglect, unauthorized repair or installation and normal wear; power cords, cables, batteries and mounting brackets count as consumables. Hardware not bought from Oracle or an authorized distributor is excluded, the warranty is only for the original buyer or lessee and may be void if title is transferred, and ships and island countries get parts exchange only. Paid Premier Support and next-business-day Advanced Parts Exchange are available for POS hardware, priced by quote.Source: Oracle (opens in a new tab) |
| Price to replace the main terminal | Not publishedSee my price for Oracle MICROS Simphony (opens the provider's site in a new tab)Source: Oracle (opens in a new tab)Oracle publishes no list price for Workstation 8 or Workstation 6 outside its $1 workstation offer for restaurants moving to Simphony. |
The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.