The ranking
Online Ordering by DoorDash
By DoorDash
DoorDash's direct ordering for restaurants that already sell on DoorDash: 0% commission and no monthly fee to the restaurant, card processing of 2.9% + 30¢ unless your rate card says otherwise, DoorDash's couriers deliver and your customer pays the delivery. Website, app and loyalty cost $99 or $249 a month.
RTC SCORE
8.4
#1 overall
Pros
- 0% commission and no monthly fee to the restaurant; you pay card processing, 2.9% + 30¢ unless your rate card says otherwise.
- DoorDash's couriers deliver your direct orders, and your customer pays the delivery unless you choose to pay part.
- A downloadable customer report with names and contact data.
Cons
- Only for restaurants with an active DoorDash Marketplace store.
- A website with your brand costs $99 a month, and an app and loyalty program $249 a month.
- Your customers pay the delivery fees DoorDash sets, plus a regulatory fee in California, New York City and Seattle.
- Initial term
- Month to month
Strongest on 12-month cost of the reference restaurant, contract term, and 24/7 support. Weakest on refund when you cancel.
Uber Eats Webshop
By Uber Eats
Uber Eats' ordering page for your own website and social media, for restaurants already on Uber Eats: 0% commission and no monthly fee to the restaurant, an order processing fee of 2.5% + 29¢ per order, Uber's couriers deliver and your customer pays the same fees as in the Uber Eats app.
RTC SCORE
8.2
#2 overall
Pros
- 0% commission and no monthly or setup fee to the restaurant; you pay an order processing fee of 2.5% + 29¢ per order.
- Uber's couriers deliver your direct orders, and your customer pays the delivery.
- A downloadable report with the name and email of the customers who opt in.
Cons
- Only for restaurants on Uber Eats' marketplace.
- Your customers pay the same fees as in the Uber Eats app, including a service fee (a percentage of the subtotal) on delivery orders.
- An ordering page on an Uber link, not a website on your own domain, and no app with your brand.
- Initial term
- Month to month
Strongest on 12-month cost of the reference restaurant, contract term, and direct POS integrations. Weakest on fee charged to your customers.
ChowNow
By ChowNow
A direct ordering platform with an SEO website, branded app, loyalty and automated email on every plan, and 20+ POS integrations. Launch costs $249 a month month to month, with no commission on orders from your website, app and ChowNow's marketplace, 2.95% + 29¢ card processing per order and a $499 setup fee per its agreement. Orders from its Discovery Network (Google, Apple Maps, Yelp and others) carry a 15.5% marketing fee, unless you turn on Profit Protector, which raises your menu prices on those channels.
RTC SCORE
7.9
#3 overall
Pros
- No commission on orders from your website, app or ChowNow's marketplace, and card processing is published: 2.95% + 29¢ per order.
- Every plan includes an SEO website, branded app, loyalty and automated email, with 24/7 support by phone, chat and text.
- Integrates with 20+ POS systems, including Toast, Square, Clover, Shift4 POS and Lightspeed.
Cons
- Orders from its Discovery Network (Google, Apple Maps, Yelp and others) carry a 15.5% marketing fee, or higher menu prices for your customers if you turn on Profit Protector.
- The agreement sets a $499 setup fee for every plan, while the pricing page shows a lower range without saying which plan pays less.
- Your customers pay a $0.99 service charge on website and app orders unless you opt out in writing, per the agreement; the help center describes it as a setting you turn on.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 12-month cost of the reference restaurant, contract term, and direct POS integrations.
Owner.com
By Owner.com
A direct ordering platform that builds your restaurant's website, branded app, loyalty program and email and text marketing, month to month at $499 a month (Flat Rate) or $249 plus 5% of each order (Flexible), with a mandatory 5% fee charged to your customers on every order and a card processing rate it doesn't publish.
RTC SCORE
7.2
#4 overall
Pros
- Month to month with no cancellation fee; the agreement renews monthly and you cancel before the next renewal date.
- Both plans include the website, branded app, loyalty, automated email and text marketing, setup and migration, with no setup fee shown.
- Orders go into Toast, Square, Clover or Lightspeed, and DoorDash, Uber Eats and Grubhub orders come into Owner, at no extra fee.
Cons
- Your customers pay a mandatory 5% order support fee on every order, in both plans.
- Owner processes the payments of your online orders and doesn't publish its card processing rate.
- The agreement makes the restaurant responsible for chargebacks, while the pricing page advertises chargeback protection.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
Strongest on contract term, 24/7 support, and direct POS integrations. Weakest on fee charged to your customers.
Clover Online Ordering
By Clover
Clover's online ordering, included in its restaurant plans with no setup fee or per-order fee, paying the typed-in card rate, plus BentoBox websites, sold only to Clover customers and priced by quote.
RTC SCORE
7.1
#5 overall
Pros
- Online ordering comes in Clover's restaurant plans, with no extra monthly fee, no setup fee and no fee per order.
- Online card processing is published: 3.5% + 10¢ per order.
- Customer profiles you can export, and Rewards loyalty in the Restaurant Growth plan, with a small fee per loyalty action.
Cons
- Clover's terms let it charge your customers fees for using Clover Online Ordering and change them at any time; it doesn't publish an amount.
- BentoBox websites are sold only to Clover POS customers and publish no prices.
- The processing contract, its cancellation fee and who pays for DoorDash delivery depend on who sells you Clover or aren't published.
- Initial term
- Quote only
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 12-month cost of the reference restaurant, 24/7 support, and your customers' data. Weakest on direct POS integrations.
MenuDrive
By MenuDrive
A direct ordering platform from Lavu with one plan: $149 a month for unlimited orders, a $149 setup fee and its own card processing at a flat 3% + 20¢ per order, with loyalty, coupons and email marketing included and support 24/7.
RTC SCORE
7.0
#6 overall
Pros
- Everything is published: $149 a month, $149 setup and a flat 3% + 20¢ per card order, with unlimited orders.
- Loyalty, coupons, announcements and email automation are included.
- Phone and email support 24/7, every day of the year.
Cons
- Your ordering page lives on an orderstart.com address; no website on your own domain or app with your brand.
- It only integrates with Lavu POS, and delivery app orders come in only if you use Lavu POS too.
- You cancel by phone before the renewal date, with no prorated refund.
- Initial term
- Month to month
Strongest on 12-month cost of the reference restaurant, contract term, and 24/7 support.
Square Online Ordering
By Square
Square's online ordering profile for restaurants on Square: no extra monthly fee or setup cost on any Square plan, no commission, and card processing on each order.
RTC SCORE
7.0
#7 overall
Pros
- No extra monthly fee, setup cost or commission for online ordering on any Square plan, including Square Free.
- Month-to-month, with no cancellation fee.
- Customer Directory, a CRM at no extra cost, with customer export.
Cons
- Card processing on Square Free is 3.3% + 30¢ per online order, higher than on Square's paid plans.
- Loyalty, email marketing and your own domain need a paid Square plan.
- On Square Free, phone support is only for the first 90 days; after that, chat and email.
- Initial term
- Month to month
- Exclusive processing commitment
- No exclusivity commitment
Strongest on 12-month cost of the reference restaurant, contract term, and your customers' data. Weakest on 24/7 support.
UpMenu
By UpMenu
A direct ordering platform billed by location, with three web ordering plans ($49 for up to 75 orders, $89 for up to 210 and $169 unlimited), its own card processing at 2.79% + 19¢ for US cards, no setup fee and paid add-ons for an app, loyalty and delivery app orders.
RTC SCORE
7.0
#8 overall
Pros
- Published prices for everything, including card processing for US cards (2.79% + 19¢).
- Month to month with no setup fee and a 7-day trial without a card.
- You can download your customer list to Excel, and its terms say the customer data is yours (UpMenu processes it for you).
Cons
- The app ($49), loyalty ($19), marketing ($9) and delivery app orders ($9) are add-ons per location, so the full package costs more than the base plan.
- No refunds when you cancel; the plan runs to the end of the month.
- Chargebacks are yours: $14.90 each, taken from a funds reserve.
- Initial term
- Month to month
Strongest on 12-month cost of the reference restaurant, contract term, and product status. Weakest on 24/7 support.
Menufy
By Menufy
A direct ordering platform from HungerRush with a flat monthly fee and no percentage commission: $179 a month month-to-month, or $149 with a 12-month agreement that includes the equipment, plus a transaction fee of up to $2.50 per order that you or your customer pay and card processing at 2.75% + 30¢. Website, Google ordering, loyalty and email and text marketing come in every plan.
RTC SCORE
6.8
#9 overall
Pros
- No percentage commission; website, Google ordering, loyalty and email and text marketing are in every plan.
- Month to month at $179 with no penalty to leave, or $149 with 12 months and the equipment included.
- Support by phone and text, 24/7, and a success manager who reviews your results every month.
Cons
- A transaction fee of up to $2.50 on every order, on top of the monthly fee and processing: either you pay it or your customer pays it as a convenience fee.
- The exit terms of the 12-month option aren't published, and HungerRush's terms, which cover Menufy, make you owe the whole term unless your agreement says otherwise.
- HungerRush's terms give it a license to use data about your customers.
- Initial term
- Month to month
Strongest on contract term, 24/7 support, and your customers' data. Weakest on direct POS integrations.
Orders2me
By Orders2me
A direct ordering platform with a flat $199 a month, a $299 setup fee and no per-order fees, where card payments go through the processor you choose; POS integration, a website and branded apps cost extra.
RTC SCORE
6.5
#10 overall
Pros
- A flat monthly fee with no per-order fees, and you keep your own card processor.
- Month to month, per its FAQ.
- Phone support and a support team it says is available 24/7.
Cons
- A $299 setup fee, and sending orders into your POS takes the $399 plan with $999 setup.
- Card processing depends on your own processor, so the full cost per order isn't published.
- Its published terms cover the website, not the subscription: refunds, notice and price changes aren't in writing.
- Initial term
- Month to month
Strongest on contract term, 24/7 support, and direct POS integrations. Weakest on handles fraud and chargebacks.
Restolabs
By Restolabs
A direct ordering platform with published plans from $69 a month on monthly billing (Basic), month to month, with no commission, loyalty included, the website ($29) and branded app ($49) as monthly add-ons, a 30-day trial with no card, and card processing through the processor you connect.
RTC SCORE
6.4
#11 overall
Pros
- Published plans from $69 a month (Basic, billed monthly), with no commission, no fee per order and no setup fee shown.
- Month to month with no cancellation fee, and a 30-day trial with no card required.
- The terms say your order and customer data belong to you, and Restolabs commits not to sell it.
Cons
- The website ($29 a month) and branded app ($49 a month) are add-ons below the Pro plan ($199 a month).
- Card processing is paid to your own processor, so the full cost depends on the rate you get; Restolabs doesn't handle chargebacks.
- No refunds or proration when you cancel, and your data export is only by request within 30 days after you leave.
- Initial term
- Month to month
- Exclusive processing commitment
- No exclusivity commitment
Strongest on contract term, 24/7 support, and product status. Weakest on refund when you cancel.
SpotOn Order
By SpotOn
SpotOn's online ordering for restaurants on the SpotOn POS: $55 a month plus a $200 setup fee and no commission per order, with a listing in SpotOn's GoTo Place app for diners and flat-rate DoorDash Drive delivery. You pay card processing on each order (3.79% + 20¢ on the All-In plan).
RTC SCORE
6.2
#12 overall
Pros
- Published price: $55 a month and a $200 setup fee, with no commission per order; you pay card processing on each order (3.79% + 20¢ on the All-In plan).
- Flat-rate delivery for your own orders through DoorDash Drive at $7.95 per delivery, and you choose how much your customer pays.
- Includes a listing in GoTo Place, SpotOn's app where diners find local restaurants, and orders from Google.
Cons
- DoorDash and Uber Eats integrations cost $25 a month each.
- Online card processing is 3.79% + 20¢ per order on the All-In plan.
- SpotOn's terms let you use your customers' data only during the contract, to market to them through SpotOn, and download it only for internal use; its help documents no customer export.
- Initial term
- 36 months
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 12-month cost of the reference restaurant, 24/7 support, and product status.
Menubly
By Menubly
A low-cost online menu and ordering page: $9.99 a month (or $95.99 a year) for a mini website with your own domain, a QR menu and pickup and delivery orders with zero commission, paid by card through your own Stripe account. No app, POS integration or loyalty tools.
RTC SCORE
6.0
#13 overall
Pros
- $9.99 a month, with no commission, no setup fee and no order limit.
- Card payments go to your own Stripe account, and Menubly adds nothing on top.
- A mini website with your own domain and a QR menu are included.
Cons
- No POS integration, no delivery app orders and no courier service: orders arrive in its dashboard and you deliver yourself.
- No loyalty, marketing campaigns or app.
- Support by email and WhatsApp only, in English.
- Initial term
- Month to month
Strongest on 12-month cost of the reference restaurant, contract term, and product status. Weakest on direct POS integrations.
Otter
By Otter
Otter sells POS bundles per location that bring the delivery apps' orders into one place. Online ordering with no commission starts in the Advanced bundle at $178 a month, plus a card transaction fee: Otter publishes its card rates by plan but doesn't say which one applies to Advanced. Bundles with leased hardware run on a 24-month contract.
RTC SCORE
5.4
#14 overall
Pros
- Orders from DoorDash, Uber Eats, Grubhub and other apps come into one place, included in Advanced.
- No commission and no fixed fee per order on your own online orders; a card transaction fee applies apart.
- Connects with Toast, Square, Clover, Lightspeed and Shift4 POS, among others.
Cons
- Otter publishes its online card rates by plan (2.99% or 3.29% + 30¢) but doesn't say which one applies to the Advanced bundle, so we can't calculate the yearly cost.
- Bundles with leased hardware carry a 24-month contract; canceling early means paying the rest of the term, with no refunds.
- $100 a month processing minimum for locations under $25,000 a month in card volume.
- Initial term
- 24 months
Strongest on direct POS integrations, 24/7 support, and product status. Weakest on contract term.
Slice Online
By Slice
Slice's lighter plan for pizzerias: online ordering through a Slice website, Google and the Slice app for $39 a month, plus $3 per card order (none under $10) and 2.9% + 30¢ card processing, month to month. No POS and no phone ordering.
RTC SCORE
5.3
#15 overall
Pros
- $39 a month and month to month; the pricing page lists an implementation fee only under Slice's Family plan.
- No percentage commission, and no fee on orders under $10.
- Works without Slice's POS: orders go to a Slice tablet, Square or Clover.
Cons
- The $3 fee is charged on every card order of $10 or more, plus card processing: with many orders it costs more than the $39 plan many times over.
- Your customers may pay Slice fees on top of the order; Slice doesn't publish the amount or say which orders carry them.
- No phone ordering or POS in this plan, and no app with your brand: your shop shows inside the Slice app.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
Strongest on contract term, 24/7 support, and your customers' data. Weakest on 12-month cost of the reference restaurant.
Shift4 POS Online Ordering
By Shift4
Shift4 POS's online ordering for restaurants on Shift4 POS: $34.99 a month under Shift4's processing agreement and no commission per order, with a website builder, loyalty and email marketing at no extra cost. You pay Shift4's card processing on each order (its online rate isn't published).
RTC SCORE
5.1
#16 overall
Pros
- No commission per order: online ordering is a $34.99 monthly fee, and you pay card processing on each order (rate not published).
- Website builder with your own domain, loyalty and email marketing at no extra cost.
- DoorDash, Uber Eats and Grubhub orders in the same POS, plus DoorDash Drive delivery for your own orders.
Cons
- Shift4 publishes no separate card rate for online orders, so the cost per order can't be checked in advance.
- Tied to the Shift4 POS processing agreement: 36 months, a 90-day notice to avoid renewal and a per-device cancellation fee.
- From the first anniversary, the processing agreement lets Shift4 raise your total fees each year by the greater of CPI-U + 1% or 7%.
- Initial term
- 36 months
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 24/7 support, your customers' data, and product status. Weakest on contract term.
Flipdish
By Flipdish
A direct ordering platform with your own website, online ordering and loyalty from $149 a month on monthly billing, a branded app on the $249 plan, its own card processing at rates it doesn't publish, quoted setup, and a 12-month term that renews automatically unless you give 3 months' notice.
RTC SCORE
5.1
#17 overall
Pros
- Published monthly plans from $149 (website, online ordering, loyalty and reporting), with a branded app on the $249 plan.
- Integrates with Toast, Square, Clover, Lightspeed and other POS systems, and sends deliveries to DoorDash Drive or Uber Direct.
- Support by chat, phone and email seven days a week.
Cons
- 12-month term that renews for another 12 unless you give 3 months' notice; leaving early costs your average monthly fees times the months left.
- Flipdish processes the cards and doesn't publish its US transaction rates; setup and hardware are by quote.
- The restaurant pays chargebacks and their fees, fees aren't refunded, and the terms let Flipdish charge your customers handling fees.
- Initial term
- 12 months
- Exclusive processing commitment
- Yes, for the whole term
Strongest on contract term, direct POS integrations, and your customers' data. Weakest on 24/7 support.
Slice Family
By Slice
Slice's full plan for local pizzerias: its POS and hardware, website, online and phone ordering, loyalty and 24/7 support for $399 a month, plus $2 per online or phone order (none under $10), 2.9% + 30¢ card processing and a $1,000 implementation fee, month to month.
RTC SCORE
5.1
#18 overall
Pros
- No percentage commission: a fixed $2 per online or phone order, and nothing on orders under $10.
- The POS hardware kit, website, phone ordering team, loyalty and an account manager are in the plan.
- DoorDash, Grubhub and Uber Eats orders come into the same POS.
Cons
- The fixed fee is charged on every online or phone order of $10 or more, on top of the $399 plan and card processing; with many orders it weighs more than the plan.
- $1,000 implementation fee up front.
- Your customers may pay Slice fees on top of the order; Slice doesn't publish the amount or say which orders carry them.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
Strongest on contract term, 24/7 support, and your customers' data. Weakest on 12-month cost of the reference restaurant.
Toast Online Ordering
By Toast
Toast's online ordering for restaurants that use the Toast POS, sold as an add-on with Toast Delivery Services and the Local by Toast app by quote, with no per-order commission, an exportable guest list and the delivery app orders in the same POS. You pay card processing on each order (the online rate isn't published).
RTC SCORE
5.0
#19 overall
Pros
- No per-order commission on your own online orders; you pay card processing on each order (rate not published).
- The add-on includes Toast Delivery Services, with a flat fee per delivery that you can pass in part to your guests, and Local by Toast, Toast's ordering app for diners.
- Guestbook keeps your online and in-store guests, and you can download the list as a CSV.
Cons
- The online ordering add-on is priced by quote, so its cost can't be compared in advance.
- Toast doesn't publish its card rate for online payments: they pay the keyed-in rate in your agreement.
- Loyalty, email marketing and websites are other add-ons by quote.
- Initial term
- Quote only
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 24/7 support, your customers' data, and product status. Weakest on direct POS integrations.
HungerRush Online Ordering
By HungerRush
HungerRush's online ordering for restaurants on the HungerRush POS, mostly pizza and delivery: included in its base package, with no per-order commission, delivery dispatch and the DoorDash and Uber Eats integrations. You pay card processing on each order (the rate isn't published).
RTC SCORE
4.9
#20 overall
Pros
- Online ordering comes in the base package, with no extra monthly fee and no per-order commission; you pay card processing on each order (rate not published).
- Delivery dispatch for your own drivers, with Uber Direct and DoorDash Drive couriers at a flat fee per delivery when you need more, and you decide how much your customers pay.
- DoorDash, Uber Eats and Grubhub orders go straight into the POS.
Cons
- HungerRush doesn't publish its card rate, so the cost per online order can't be checked in advance.
- The branded app, loyalty and marketing are quoted modules.
- Long agreement: 36 months in the package, automatic 3-year renewals, and the remaining fees if you leave early. The 36-month price lock on the pricing page binds only if your quote includes it: the Terms let HungerRush revise prices after the first year.
- Initial term
- 36 months
- Exclusive processing commitment
- Yes, for the whole term
Strongest on 24/7 support, your customers' data, and product status. Weakest on contract term.
GloriaFood
By GloriaFood (Oracle)
Oracle's online ordering system, closing on April 30, 2027 and no longer open to new restaurants: it only supports existing customers, whom it points to FoodAmigos. For them, the ordering plan costs the restaurant $0, with no commission, and online card payments through your own gateway cost $29 a month.
RTC SCORE
4.2
#21 overall
Pros
- For restaurants already on it until the shutdown: the ordering plan costs the restaurant $0, with no commission and no order limit; online card payments cost $29 a month.
- Card payments go straight to your own gateway.
- You can export your customers' contacts and orders, which matters before the shutdown.
Cons
- It no longer accepts new restaurants, and Oracle shuts it down on April 30, 2027, with no direct replacement: any restaurant on it has to move.
- Card processing depends on your own gateway, so the full cost per order isn't published.
- Support by chat 24/5 and email, with no phone line.
- Initial term
- Month to month
Strongest on contract term, your customers' data, and published pricing. Weakest on 24/7 support.
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This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.