Online ordering review

Menufy

A direct ordering platform from HungerRush with a flat monthly fee and no percentage commission: $179 a month month-to-month, or $149 with a 12-month agreement that includes the equipment, plus a transaction fee of up to $2.50 per order that you or your customer pay and card processing at 2.75% + 30¢. Website, Google ordering, loyalty and email and text marketing come in every plan.

By MenufyParent company: HungerRush (private company)Verified Oct 2, 2026

RTC SCORE

6.8

#9 of 21 with enough data

Our verdict

Menufy suits a restaurant that wants its website, ordering and marketing handled for a flat monthly fee and can do without an app. Count the transaction fee of up to $2.50 per order, which you or your customer pay, and get the exit terms of the 12-month option in writing before you sign.

What we like

No percentage commission; website, Google ordering, loyalty and email and text marketing are in every plan.
Month to month at $179 with no penalty to leave, or $149 with 12 months and the equipment included.
Support by phone and text, 24/7, and a success manager who reviews your results every month.
It fights chargebacks for you (except on Clover).

What to watch

A transaction fee of up to $2.50 on every order, on top of the monthly fee and processing: either you pay it or your customer pays it as a convenience fee.
The exit terms of the 12-month option aren't published, and HungerRush's terms, which cover Menufy, make you owe the whole term unless your agreement says otherwise.
HungerRush's terms give it a license to use data about your customers.
No app with your brand.

How the score breaks down

RTC Score6.8out of 10

Methodology v0.1.0

Data completeness71%

We could verify 71% of the scoring data

Strongest points: Contract term, 24/7 support, Your customers' data
Weakest point: Direct POS integrations

Score by criterion

12-month cost of the reference restaurantWeight 29%No data
Contract termWeight 7%Strongest10.0 out of 10
Direct POS integrationsWeight 6%Weakest5.0 out of 10
24/7 supportWeight 6%Strongest10.0 out of 10
Your customers' dataWeight 5%Strongest10.0 out of 10
Product statusWeight 5%10.0 out of 10
Fee charged to your customersWeight 4%8.0 out of 10
Delivery app orders in the same placeWeight 4%4.0 out of 10
Support channelsWeight 4%7.0 out of 10
Published pricingWeight 3%5.0 out of 10
Cancellation feeWeight 3%10.0 out of 10
Refund when you cancelWeight 3%3.0 out of 10
Website with your own domainWeight 3%10.0 out of 10
Brings you new customersWeight 3%8.0 out of 10
Handles fraud and chargebacksWeight 3%10.0 out of 10
Notice to cancelWeight 2%10.0 out of 10
App with your brandWeight 2%0.0 out of 10
Loyalty and email or text marketingWeight 2%10.0 out of 10
Works without the vendor's own POSWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Type of platform
Data point	Value
Type of product	Direct ordering platformVerified Oct 2, 2026Source: Menufy (opens in a new tab)
Requires the vendor's own POS	NoVerified Oct 2, 2026Source: Menufy (opens in a new tab)It works with its own tablet or an Android tablet of yours; Menufy recommends HungerRush's POS but doesn't require it.
Product status	ActiveVerified Oct 2, 2026Source: Menufy (opens in a new tab)Part of HungerRush since October 2021; sold today with published plans.

What the restaurant pays
Data point	Value
Monthly fee	$179/moVerified Oct 2, 2026Source: Menufy (opens in a new tab)Month to month. With a 12-month agreement it's $149 a month, and paid up front it's $1,490 a year, what 10 months at $149 would cost; both include the equipment ($248 value, per Menufy's Square listing).
Published pricing	Partly publishedVerified Oct 2, 2026Source: Menufy (opens in a new tab)The plans are on its pricing page; card processing and the per-order transaction fee (up to $2.50) are only in Menufy's own listing on Square's app marketplace, and no setup fee is mentioned either way.
Commission on app delivery orders	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission on app pickup orders	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission when your own drivers deliver app orders	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission on your own online orders	0%Verified Oct 2, 2026Source: Menufy (opens in a new tab)
Fixed fee per order	$2.50 per orderVerified Oct 2, 2026Source: Menufy (Square App Marketplace listing) (opens in a new tab)Up to $2.50 per order on every subscription plan; no percentage commission. Menufy's help center says you choose whether your customer pays it at checkout or you cover it. The 12-month cost counts it as paid by your customer, at that maximum, and shows it apart; if you cover it, add up to $2.50 per order to your cost.
Card processing on online orders (%)	2.75%Verified Oct 2, 2026Source: Menufy (Square App Marketplace listing) (opens in a new tab)The same rate on the three subscription options, per Menufy's Square listing; processing runs through PayPal's Braintree. Restaurants on Clover use their own Clover processing instead.
Card processing per order (¢)	30¢Verified Oct 2, 2026Source: Menufy (Square App Marketplace listing) (opens in a new tab)
Card processing included in the commission	NoVerified Oct 2, 2026Source: Menufy (Square App Marketplace listing) (opens in a new tab)
Setup fee	Not publishedVerified Oct 2, 2026Source: Menufy (opens in a new tab)The plan page includes a dedicated onboarding specialist but doesn't say whether there is a setup fee.
Tablet or hardware	Not needed (works on your POS or your own device)Verified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy also sells a tablet and printer; the 12-month plan includes the equipment. On Clover, orders go to the Clover device.
Order limit of the plan	No order limitVerified Oct 2, 2026Source: Menufy (opens in a new tab)The plans don't set an order limit.
Fee per order over the limit	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: there is no order limit.
Other fees	Delivery add-on: 12.5% per delivery order with Menufy's delivery partners (DoorDash Drive, Uber Direct). Paid up front, the year costs $1,490. On Menufy's Clover app, its Clover App Market listing shows per-order charges of $1.25 to $2.49, which you or your customer pay depending on how you set up the fee.Verified Oct 2, 2026Source: Menufy (Clover App Market listing) (opens in a new tab)

What your customer pays
Data point	Value
Fee charged to your customers	Only if the restaurant turns it onVerified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy charges a transaction fee of up to $2.50 per order (its Square listing); your customer pays it at checkout only if you set it up that way, otherwise you pay it.
What your customers pay	Menufy's transaction fee of up to $2.50 per order, if you pass it to your customer (it shows as a convenience fee on their order), plus the delivery fee you set.Verified Oct 2, 2026Source: Menufy (opens in a new tab)
Who pays for delivery	The restaurant chooses: customer, restaurant or splitVerified Oct 2, 2026Source: Menufy (opens in a new tab)You deliver with your own drivers or use DoorDash Drive or Uber Direct, and you set the delivery fee; Menufy says its delivery partners cover select areas.
Delivery cost per order	Not publishedVerified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy publishes its delivery add-on as 12.5% of each delivery order (its Square listing), not as a price per delivery, and says its partners cover select areas.

Contract and exit
Data point	Value
Contract term	Month to monthVerified Oct 2, 2026Source: Menufy (opens in a new tab)Month-to-month plan. The 12-month option has a 12-month term.
Automatic renewal	No data
Notice to avoid renewal	No data
Notice to cancel	0 daysVerified Oct 2, 2026Source: Menufy (opens in a new tab)On the month-to-month plan, service ends at your monthly date. The 12-month agreement runs its term.
Cancellation fee	No penalty on the month-to-month plan, per Menufy's plan page; service ends at your monthly date. HungerRush's terms cover Menufy, and what applies if you leave the 12-month agreement ($149 a month) early isn't published.Verified Oct 2, 2026Source: Menufy (opens in a new tab)
How the cancellation fee works	No cancellation feeVerified Oct 2, 2026Source: Menufy (opens in a new tab)On the month-to-month plan. What applies if you leave the 12-month agreement early isn't published.
Refund when you cancel	The terms don't sayVerified Oct 2, 2026Source: HungerRush (opens in a new tab)Neither the plan page nor HungerRush's terms, which cover Menufy, say whether unused fees are refunded.
Right to raise prices	HungerRush's terms let it revise prices after the first year of the initial term unless your agreement says otherwise; you can reject the new prices in writing within 30 days of the notice.Verified Oct 2, 2026Source: HungerRush (opens in a new tab)

Your customers and marketing
Data point	Value
Your customers' data	Export, plus a built-in CRMVerified Oct 2, 2026Source: Menufy (opens in a new tab)You can download the emails of your customers, and the plan stores guest data and uses it for its included email and text marketing.
Who owns the customer data (per the terms)	Shared with the platformVerified Oct 2, 2026Source: HungerRush (opens in a new tab)Menufy's plan page says you own the guest data, but HungerRush's terms also give HungerRush an irrevocable license to use data about your customers for its business purposes, and to share it only anonymized.
Website with your own domain	IncludedVerified Oct 2, 2026Source: Menufy (opens in a new tab)
App with your brand	Not offeredVerified Oct 2, 2026Source: Menufy (opens in a new tab)The list of what every plan includes has no app with your brand.
Loyalty and email or text marketing	IncludedVerified Oct 2, 2026Source: Menufy (opens in a new tab)
Brings you new customers	Its own discovery networkVerified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy runs a directory where diners find its restaurants, plus ordering from your Google listing and SEO in every plan.

Operations and integrations
Data point	Value
Direct POS integrations	Square, Clover, OthersVerified Oct 2, 2026Source: Menufy (Square App Marketplace listing) (opens in a new tab)Square (its Square App Marketplace listing), Clover (its Clover app) and HungerRush, its parent company's POS. Its partners page also shows logos of other POS systems without saying how they connect, so they aren't counted.
Delivery app orders in the same place	Through a third-party aggregatorVerified Oct 2, 2026Source: Menufy (opens in a new tab)Its partners page lists Otter and Chowly, which bring the delivery apps' orders together; Menufy doesn't publish an integration of its own.
Delivery for your direct orders	DoorDash Drive, Uber DirectVerified Oct 2, 2026Source: Menufy (opens in a new tab)
Handles fraud and chargebacks	YesVerified Oct 2, 2026Source: Menufy (opens in a new tab)Not available for restaurants that use Clover POS.

Reach of the delivery apps
Data point	Value
Share of US delivery spending	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Subscription for your customers	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Minimum orders guarantee	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.
Publishes its fee caps by city	N/AVerified Oct 2, 2026Source: Menufy (opens in a new tab)Doesn't apply: it isn't a delivery app.

Support
Data point	Value
24/7 support for restaurants	YesVerified Oct 2, 2026Source: Menufy (opens in a new tab)Also "24/7 US-based support" on its Spanish page.
Support channels	Phone, Text message, Email or formVerified Oct 2, 2026Source: Menufy (opens in a new tab)Support by phone or text at (913) 738-9399 and by email; a success manager reviews your results every month.

Language
Data point	Value
Ordering page in Spanish for your customers	Not in SpanishVerified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy's ordering pages are in English with no language selector, and Menufy doesn't document ordering in Spanish for your customers.
Restaurant dashboard in Spanish	UnconfirmedVerified Oct 2, 2026Source: Menufy (opens in a new tab)Menufy Manager has a language setting, but Menufy doesn't list the languages. Its App Store listing shows Spanish for the order tablet app, which counts only as a hint.
Support in Spanish	Says it offers it, without a channelVerified Oct 2, 2026Source: Menufy (opens in a new tab)A published sales line in Spanish, (913) 439-4393, and its plan page says its team speaks Spanish, among other languages. The support line, (913) 738-9399, doesn't say which languages it speaks.
Terms in Spanish	NoVerified Oct 2, 2026Source: HungerRush (opens in a new tab)HungerRush's terms, which cover Menufy, are published in English only.
US website in Spanish	YesVerified Oct 2, 2026Source: Menufy (opens in a new tab)A Spanish landing page for US restaurants; the rest of the site is in English.

More about Menufy

How we score