| Term | Detail |
|---|---|
| Initial term | Month to monthChowNow (opens in a new tab) · Contract or terms · On the monthly plan (the prices above), month to month. An annual plan lowers the monthly price and renews for another year. |
| Automatic renewal | Renews for 1 monthsChowNow (opens in a new tab) · Contract or terms · Renews for the same term as the plan: a month on the monthly plan, a year on an annual one. |
| Notice to avoid renewal | 30 daysChowNow Restaurant Support (opens in a new tab) · Vendor website · |
| Early termination fee (ETF) | No published cancellation fee on the monthly plan: you pay the last 30 days. On an annual plan billed monthly, the unpaid balance of the year is due at once; prepaid plans aren't refunded. The Service Terms of each plan may add a cancellation fee that ChowNow doesn't publish (§4.2).ChowNow (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | The terms don't set an early termination fee. |
| Exclusive processing commitment in the contract | YesChowNow (opens in a new tab) · Contract or terms · Online orders are paid through ChowNow's processing with Stripe (or through a third-party POS integration). |
| Right to raise prices | ChowNow may change any of its fees on written notice, including through your dashboard, effective 30 days later.ChowNow (opens in a new tab) · Contract or terms · |
| Trial period | UnconfirmedChowNow (opens in a new tab) · Contract or terms · ChowNow publishes no trial. Its refund policy cancels the service with no fees if the equipment it shipped comes back in working condition within 30 days, while its billing article charges the setup fee and first month at signup. |
| Charges before you go live | YesChowNow Restaurant Support (opens in a new tab) · Vendor website · The first invoice comes 1 to 3 business days after signing; per the agreement, fees start when you can take orders or 30 days after signing, whichever comes first. |
Example: leaving in month 12
With our reference profile (Reference: 400 online orders a month, $30 ticket, 70% pickup), the estimated early termination fee would be $0. Your contract may differ: use the calculator with your numbers.
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.