| Term | Detail |
|---|---|
| Initial term | 36 monthsSpotOn (TSYS processing terms) (opens in a new tab) · Contract or terms · Same rule for every vendor, the longest binding term among the software and processing agreements. SpotOn's published processing terms set a 3-year initial term (§4.1). The All-In plan also has a 2-year software minimum, and POS Essentials software is month to month. SpotOn's Merchant Terms cover its ordering applications too. |
| Automatic renewal | Renews for 12 monthsSpotOn (TSYS processing terms) (opens in a new tab) · Contract or terms · Renewal of the processing agreement. |
| Notice to avoid renewal | 30 daysSpotOn (TSYS processing terms) (opens in a new tab) · Contract or terms · |
| Early termination fee (ETF) | Software: all monthly subscription fees left in the term (Merchant Terms §10.4), and if you leave within two years you may be charged the difference between the hardware list price and the discounted price you paid (§1.4). Processing: 30 days' notice plus an Account Closure Fee whose amount is in your application (§5.2.C).SpotOn (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | Not researched yet |
| Exclusive processing commitment in the contract | YesSpotOn (TSYS processing terms) (opens in a new tab) · Contract or terms · SpotOn's processing terms commit you to process every card with them for the term (same fact as in our POS comparison). |
| Right to raise prices | SpotOn may change its fees with at least 30 days' notice (Merchant Terms §3.3); the processing agreement can be amended with 30 days' notice.SpotOn (opens in a new tab) · Contract or terms · |
| Trial period | N/ASpotOn (opens in a new tab) · Contract or terms · ()SpotOn publishes no trial period. |
| Charges before you go live | Not researched yet |
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.