| Term | Detail |
|---|---|
| Initial term | 24 monthsOtter (opens in a new tab) · Vendor website · The bundles include leased hardware. If you buy the hardware, the term is the one in your order form (month to month if it sets none). |
| Automatic renewal | UnconfirmedOtter (Restaurant Technology Solutions, LLC) (opens in a new tab) · Contract or terms · The terms say plans with a term renew automatically, without stating for how long. |
| Notice to avoid renewal | 30 daysOtter (Restaurant Technology Solutions, LLC) (opens in a new tab) · Contract or terms · |
| Early termination fee (ETF) | If you cancel during the term you pay all the unpaid fees of the term and must return the leased hardware: Otter may keep charging the plan until it's returned, and hardware not returned within 60 days is billed at list price plus 10%.Otter (Restaurant Technology Solutions, LLC) (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | 100% of the remaining monthly software fees for each month left in the term. |
| Exclusive processing commitment in the contract | Not researched yet |
| Right to raise prices | Otter may change prices of plans with a term at any time, effective at the next renewal; online ordering fees can change with 7 days' notice.Otter (Restaurant Technology Solutions, LLC) (opens in a new tab) · Contract or terms · |
| Trial period | Not researched yet |
| Charges before you go live | Not researched yet |
Example: leaving in month 12
With our reference profile (Reference: 400 online orders a month, $30 ticket, 70% pickup), the estimated early termination fee would be $2,136. Your contract may differ: use the calculator with your numbers.
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.