Otter alternatives

Pros

• No commission on orders from your website, app or ChowNow's marketplace, and card processing is published: 2.95% + 29¢ per order.
• Every plan includes an SEO website, branded app, loyalty and automated email, with 24/7 support by phone, chat and text.
• Integrates with 20+ POS systems, including Toast, Square, Clover, Shift4 POS and Lightspeed.

Cons

• Orders from its Discovery Network (Google, Apple Maps, Yelp and others) carry a 15.5% marketing fee, or higher menu prices for your customers if you turn on Profit Protector.
• The agreement sets a $499 setup fee for every plan, while the pricing page shows a lower range without saying which plan pays less.
• Your customers pay a $0.99 service charge on website and app orders unless you opt out in writing, per the agreement; the help center describes it as a setting you turn on.

Pros

• Month to month with no cancellation fee; the agreement renews monthly and you cancel before the next renewal date.
• Both plans include the website, branded app, loyalty, automated email and text marketing, setup and migration, with no setup fee shown.
• Orders go into Toast, Square, Clover or Lightspeed, and DoorDash, Uber Eats and Grubhub orders come into Owner, at no extra fee.

Cons

• Your customers pay a mandatory 5% order support fee on every order, in both plans.
• Owner processes the payments of your online orders and doesn't publish its card processing rate.
• The agreement makes the restaurant responsible for chargebacks, while the pricing page advertises chargeback protection.

Pros

• Published plans from $69 a month (Basic, billed monthly), with no commission, no fee per order and no setup fee shown.
• Month to month with no cancellation fee, and a 30-day trial with no card required.
• The terms say your order and customer data belong to you, and Restolabs commits not to sell it.

Cons

• The website ($29 a month) and branded app ($49 a month) are add-ons below the Pro plan ($199 a month).
• Card processing is paid to your own processor, so the full cost depends on the rate you get; Restolabs doesn't handle chargebacks.
• No refunds or proration when you cancel, and your data export is only by request within 30 days after you leave.

Pros

• Published monthly plans from $149 (website, online ordering, loyalty and reporting), with a branded app on the $249 plan.
• Integrates with Toast, Square, Clover, Lightspeed and other POS systems, and sends deliveries to DoorDash Drive or Uber Direct.
• Support by chat, phone and email seven days a week.

Cons

• 12-month term that renews for another 12 unless you give 3 months' notice; leaving early costs your average monthly fees times the months left.
• Flipdish processes the cards and doesn't publish its US transaction rates; setup and hardware are by quote.
• The restaurant pays chargebacks and their fees, fees aren't refunded, and the terms let Flipdish charge your customers handling fees.

Pros

• No commission on your online orders: a flat $1.00 per order, which you can pass to your customer.
• Every plan includes an SEO website, Google Business Profile sync, guest contact collection and automated email marketing.
• Orders go into Toast, Square, Clover, SpotOn and other POS systems, and DoorDash drivers can deliver them.

Cons

• Online ordering is an add-on whose price isn't published, so the real monthly cost needs a quote.
• You can't cancel during a minimum commitment whose length is set in your subscription agreement, not published; leaving early makes the fees of that period due, and the agreement then renews for a year unless you give 30 days' written notice.
• Fees aren't refunded, the subscription starts when you sign whatever your go-live date, and Popmenu doesn't handle chargebacks or publish its support hours.