Online ordering review

Slice Online

Slice's lighter plan for pizzerias: online ordering through a Slice website, Google and the Slice app for $39 a month, plus $3 per card order (none under $10) and 2.9% + 30¢ card processing, month to month. No POS and no phone ordering.

By SliceParent company: Slice Solutions, Inc. (private company)Verified Oct 2, 2026

RTC SCORE

5.3

#15 of 21 with enough data

Our verdict

Fits a pizzeria with few online orders that wants a low monthly fee and doesn't need Slice's POS or phone ordering. As card orders grow, the $3 per order makes it cost more than flat-fee platforms.

What we like

$39 a month and month to month; the pricing page lists an implementation fee only under Slice's Family plan.
No percentage commission, and no fee on orders under $10.
Works without Slice's POS: orders go to a Slice tablet, Square or Clover.
Uber Eats and DoorDash orders show up next to your own, and you can export your customer list.
24/7 support by phone or text.

What to watch

The $3 fee is charged on every card order of $10 or more, plus card processing: with many orders it costs more than the $39 plan many times over.
Your customers may pay Slice fees on top of the order; Slice doesn't publish the amount or say which orders carry them.
No phone ordering or POS in this plan, and no app with your brand: your shop shows inside the Slice app.
Chargebacks are deducted from your payout.

How the score breaks down

RTC Score5.3out of 10

Methodology v0.1.0

Data completeness95%

We could verify 95% of the scoring data

Strongest points: Contract term, 24/7 support, Your customers' data
Weakest point: 12-month cost of the reference restaurant

Score by criterion

12-month cost of the reference restaurantWeight 29%Weakest0.0 out of 10
Contract termWeight 7%Strongest10.0 out of 10
Direct POS integrationsWeight 6%3.3 out of 10
24/7 supportWeight 6%Strongest10.0 out of 10
Your customers' dataWeight 5%Strongest10.0 out of 10
Product statusWeight 5%10.0 out of 10
Fee charged to your customersWeight 4%5.0 out of 10
Delivery app orders in the same placeWeight 4%10.0 out of 10
Support channelsWeight 4%6.0 out of 10
Published pricingWeight 3%10.0 out of 10
Cancellation feeWeight 3%10.0 out of 10
Refund when you cancelWeight 3%No data
Website with your own domainWeight 3%10.0 out of 10
Brings you new customersWeight 3%8.0 out of 10
Handles fraud and chargebacksWeight 3%0.0 out of 10
Notice to cancelWeight 2%No data
App with your brandWeight 2%0.0 out of 10
Loyalty and email or text marketingWeight 2%10.0 out of 10
Works without the vendor's own POSWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Type of platform
Data point	Value
Type of product	Direct ordering platform, Delivery app (marketplace)Verified Oct 2, 2026Source: Slice (opens in a new tab)Online ordering through your website and Google. Slice also runs an app where diners find pizzerias; your shop shows there too.
Requires the vendor's own POS	NoVerified Oct 2, 2026Source: Slice (opens in a new tab)This plan has no POS: orders arrive on a Slice tablet or go to Square or Clover.
Product status	ActiveVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice keeps selling both plans. We found no announced closure, sales limit or change of owner (checked 2-oct-2026).

What the restaurant pays
Data point	Value
Monthly fee	$39/moVerified Oct 2, 2026Source: Slice (opens in a new tab)The pricing page doesn't say whether the price is per location; our estimates use one location.
Published pricing	PublishedVerified Oct 2, 2026Source: Slice (opens in a new tab)Plan, per-order fee and card processing are on the pricing page. What Slice charges your customers isn't.
Commission on app delivery orders	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission on app pickup orders	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission when your own drivers deliver app orders	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Commission on your own online orders	0%Verified Oct 2, 2026Source: Slice (opens in a new tab)No percentage commission; a fixed fee per card order instead.
Fixed fee per order	$3 per orderVerified Oct 2, 2026Source: Slice (opens in a new tab)On each credit card order; not on orders under $10.
Card processing on online orders (%)	2.9%Verified Oct 2, 2026Source: Slice (opens in a new tab)Listed under what's included with all memberships.
Card processing per order (¢)	30¢Verified Oct 2, 2026Source: Slice (opens in a new tab)
Card processing included in the commission	NoVerified Oct 2, 2026Source: Slice (opens in a new tab)Card processing is charged apart, through Slice.
Setup fee	Not publishedVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's pricing page lists the $1,000 implementation fee only under the Family plan and none under this plan, and its online ordering page quotes only the monthly and per-order fees. No Slice page says outright whether this plan has a setup fee, so we don't show it as $0.
Tablet or hardware	Included in the planVerified Oct 2, 2026Source: Slice (opens in a new tab)One tablet screen, per the plan comparison on the pricing page.
Order limit of the plan	No order limitVerified Oct 2, 2026Source: Slice (opens in a new tab)The plan charges a fee per order and sets no limit on orders.
Fee per order over the limit	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: the plan has no order limit.
Other fees	The $3 fee per order is charged only on credit card orders, and there's none on orders under $10. Slice Flex delivery (Uber and DoorDash drivers): from $6.90 per delivery. Local TV and mail marketing: variable price. The ordering kiosk is only for the Family plan.Verified Oct 2, 2026Source: Slice (opens in a new tab)

What your customer pays
Data point	Value
Fee charged to your customers	The platform may charge a variable feeVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's customer terms provide for Slice fees paid by your customers, but Slice doesn't publish the amount or say which orders carry them, including orders on the website Slice builds for you. Slice's customer FAQ says it adds no fees to menu prices.
What your customers pay	Slice fees whose amount Slice doesn't publish, plus the delivery fee and order minimum you set. With Slice Flex you decide how much of the delivery fee your customer pays.Verified Oct 2, 2026Source: Slice (opens in a new tab)
Who pays for delivery	The restaurant chooses: customer, restaurant or splitVerified Oct 2, 2026Source: Slice (opens in a new tab)With Slice Flex delivery. With your own drivers, the delivery fee is yours to set.
Delivery cost per order	$6.90 per deliveryVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice Flex, from $6.90 per delivery, with Uber and DoorDash drivers; fees vary by location.

Contract and exit
Data point	Value
Contract term	Month to monthVerified Oct 2, 2026Source: Slice (opens in a new tab)Month to month.
Automatic renewal	No data
Notice to avoid renewal	No data
Notice to cancel	UnconfirmedVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's membership terms aren't public and the pricing page only says month to month, so we couldn't confirm the notice to cancel. We also checked Slice's plan, product and help pages and its site and customer terms (2-oct-2026).
Cancellation fee	No cancellation fee published: the plan is month to month with no minimum term. Slice's membership terms aren't public.Verified Oct 2, 2026Source: Slice (opens in a new tab)
How the cancellation fee works	No cancellation feeVerified Oct 2, 2026Source: Slice (opens in a new tab)Month to month with no minimum term, per the pricing page; Slice publishes no cancellation fee.
Refund when you cancel	UnconfirmedVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's membership terms aren't public; its pricing, plan and help pages don't say whether you get a refund when you cancel (checked 2-oct-2026).
Right to raise prices	No data

Your customers and marketing
Data point	Value
Your customers' data	Export, plus a built-in CRMVerified Oct 2, 2026Source: Slice (opens in a new tab)Customer profiles with contact details, segments and order history, plus CSV import and export, in Slice's owner portal.
Who owns the customer data (per the terms)	The restaurantVerified Oct 2, 2026Source: Slice (opens in a new tab)Per Slice's own pages; its membership terms aren't public.
Website with your own domain	IncludedVerified Oct 2, 2026Source: Slice (opens in a new tab)The plan comparison includes the branded website. The page doesn't say whether it runs on your own domain; you can also add order buttons to your current site.
App with your brand	Not offeredVerified Oct 2, 2026Source: Slice (opens in a new tab)Your shop gets its own page in the Slice app, which opens to your shop for returning customers; there's no separate app with your brand.
Loyalty and email or text marketing	IncludedVerified Oct 2, 2026Source: Slice (opens in a new tab)Included with all memberships, per the pricing page.
Brings you new customers	Its own discovery networkVerified Oct 2, 2026Source: Slice (opens in a new tab)The Slice app, plus Google listing optimization. Slice charges no commission on orders from its app.

Operations and integrations
Data point	Value
Direct POS integrations	Square, CloverVerified Oct 2, 2026Source: Slice (opens in a new tab)Orders can also reach other POS systems through Checkmate, an aggregator, which doesn't count here.
Delivery app orders in the same place	IncludedVerified Oct 2, 2026Source: Slice (opens in a new tab)The pricing page lists integrations among what's included with all memberships.
Delivery for your direct orders	DoorDash Drive, Uber DirectVerified Oct 2, 2026Source: Slice (opens in a new tab)Through Slice Flex delivery, which sends Uber and DoorDash drivers when you turn it on.
Handles fraud and chargebacks	NoVerified Oct 2, 2026Source: Slice (opens in a new tab)Chargebacks on your online orders are deducted from your payout.

Reach of the delivery apps
Data point	Value
Share of US delivery spending	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Subscription for your customers	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Minimum orders guarantee	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.
Publishes its fee caps by city	N/AVerified Oct 2, 2026Source: Slice (opens in a new tab)Doesn't apply: it isn't a delivery app.

Support
Data point	Value
24/7 support for restaurants	YesVerified Oct 2, 2026Source: Slice (opens in a new tab)The pricing page lists 24/7/365 support among what's included with all memberships; in this plan it covers your online customers.
Support channels	Phone, Text messageVerified Oct 2, 2026Source: Slice (opens in a new tab)

Language
Data point	Value
Ordering page in Spanish for your customers	Not in SpanishVerified Oct 2, 2026Source: Slice (opens in a new tab)
Restaurant dashboard in Spanish	NoVerified Oct 2, 2026Source: Slice (opens in a new tab)
Support in Spanish	Not offeredVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's Spanish service covers phone orders, which this plan doesn't include.
Terms in Spanish	NoVerified Oct 2, 2026Source: Slice (opens in a new tab)Slice's site terms are in English only and its membership terms aren't public.
US website in Spanish	YesVerified Oct 2, 2026Source: Slice (opens in a new tab)Only some pages: one for Mexican restaurants with the plans and prices, and one for phone orders in Spanish. The rest of the site and the help center are in English.

More about Slice Online

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