Skip to content

Scheduling software review

7shifts

Scheduling, time clock and team app built only for restaurants, priced per location, with sales forecasts from its POS integrations and its own payroll as an add-on. The free Comp plan covers basic scheduling for one location.

By 7shifts

RTC SCORE

8.5

#2 of 14 with enough data

7shifts also offers: Payroll

What we like

  • Built only for restaurants, with a long list of POS integrations, including Toast, Square, Clover, Shift4 POS, SpotOn and TouchBistro.
  • Sales forecasts from the POS, fair workweek rules, photo clock-in and geofencing.
  • Free Comp plan with basic scheduling, availability and time-off requests for one location.

What to watch

  • Fees are paid in advance and aren't refunded, and prices can rise each year with inflation without notice.
  • Tip management, labor cost and compliance tools are on paid plans.

How the score breaks down

RTC Score8.5out of 10

Methodology v1.0.0

Data completeness97%

We could verify 97% of the scoring data

Strongest points
12-month cost (reference restaurant), Time clock, Hours into payroll
Weakest point
Refund when you cancel

Score by criterion

  • 12-month cost (reference restaurant)Weight 22%Strongest9.1 out of 10

    $540 over 12 months

  • Time clockWeight 8%Strongest10.0 out of 10
  • POS systems it connects toWeight 8%8.6 out of 10
  • Hours into payrollWeight 7%Strongest10.0 out of 10
  • Labor cost against salesWeight 6%10.0 out of 10
  • Published pricingWeight 5%10.0 out of 10
  • Shift swaps and open shiftsWeight 5%10.0 out of 10
  • POS sales on the scheduleWeight 5%7.1 out of 10
  • Initial termWeight 5%10.0 out of 10
  • Refund when you cancelWeight 4%Weakest0.0 out of 10
  • Free planWeight 3%5.0 out of 10
  • Availability and time offWeight 3%10.0 out of 10
  • Labor law alertsWeight 3%10.0 out of 10
  • Location check at clock-inWeight 3%10.0 out of 10
  • Notice to avoid renewalWeight 3%No data
  • Breaks and overtimeWeight 3%10.0 out of 10
  • Tip pooling and payoutsWeight 3%5.0 out of 10
  • Phone supportWeight 2%0.0 out of 10
  • Automatic schedule builderWeight 2%10.0 out of 10
  • Team messagingWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
How the price is countedPer locationSource: 7shifts (opens in a new tab)Paid plans are priced per location; Comp is free.
Base fee$44.99/moSource: 7shifts (opens in a new tab)Essentials, billed monthly: the cheapest plan with a time clock (basic time clocking). Pro is $89.99 and Premium $149.99 a month per location.
Per user, each month$0/moSource: 7shifts (opens in a new tab)Paid plans have an employee cap per location (Essentials up to 30) instead of a fee per user.
Who counts as a paid userDoesn't charge per userSource: 7shifts (opens in a new tab)
Published pricingPublishedSource: 7shifts (opens in a new tab)Monthly and annual prices are on the pricing page; enterprise and franchise pricing is by quote.
Paying for the yearAvailable, with a published discountSource: 7shifts (opens in a new tab)Billed yearly, Essentials is $39.99 a month per location instead of $44.99 (paid for the year).
Free planYes, scheduling onlySource: 7shifts (opens in a new tab)The pricing page lists basic scheduling, announcements and availability on Comp and adds basic time clocking from Essentials. The scheduling page says the free plan includes basic time clocking; we follow the pricing page.
Free plan limit15Source: 7shifts (opens in a new tab)One location.
Setup feeUnconfirmedSource: 7shifts (opens in a new tab)The pricing page doesn't list a setup fee or say there is none.
Minimums and other fees7shifts Payroll: $39.99 a month per location plus $6 a month per employee paid (included in Premium). Tip Management $49.99, Manager Log Book $14.99 and Task Management $12.99 a month per location. Employee onboarding $2.99 per package sent.Source: 7shifts (opens in a new tab)
Scheduling
Data pointValue
Shift swaps and open shifts in the appYesSource: 7shifts (opens in a new tab)
Availability and time-off requestsYesSource: 7shifts (opens in a new tab)
Labor cost against salesSales forecast from your POS, with labor cost on the scheduleSource: 7shifts (opens in a new tab)Sales come in from the POS integrations. Labor targets on projected sales and labor cost tools are in Pro and up.
Automatic schedule builderYesSource: 7shifts (opens in a new tab)Plan level not visible without JavaScript.
Team messagingYesSource: 7shifts (opens in a new tab)
Labor law alertsOvertime and breaks, plus predictive scheduling (fair workweek) rulesSource: 7shifts (opens in a new tab)Break and overtime alerts and state labor law tools are in Pro and up.
Time clock and attendance
Data pointValue
Time clockIncluded in the comparable planSource: 7shifts (opens in a new tab)Basic time clocking (the 7punches app) is in every plan, including the free one.
Ways to clock inPhone app, Shared tablet or kioskSource: 7shifts (opens in a new tab)7punches runs on an employee's phone or on a shared tablet at the restaurant.
Location check (GPS or geofence)YesSource: 7shifts (opens in a new tab)
Photo at clock-inYesSource: 7shifts (opens in a new tab)
Breaks and overtime on timesheetsYesSource: 7shifts (opens in a new tab)
Tip pooling and payoutsPaid add-on or higher planSource: 7shifts (opens in a new tab)$49.99 a month per location, or included in Premium.
POS and payroll
Data pointValue
POS systems it connects toToast, Square, Clover, Shift4 POS, Lightspeed, SpotOn, TouchBistro, OthersSource: 7shifts (opens in a new tab)Shift4 POS (also Future POS, POSitouch and Restaurant Manager via Shift4). Others include Heartland Restaurant, Aloha, Brink, Oracle MICROS Simphony, Revel, HungerRush and Upserve.
POS that send salesToast, Square, Clover, Shift4 POS, SpotOn, TouchBistro, OthersSource: 7shifts (opens in a new tab)Each partner page lists sales: Toast, Square, Clover, Shift4 POS (hourly sales), SpotOn, TouchBistro and Heartland Restaurant. The Lightspeed (K) page doesn't list which data syncs.
POS that send clock-ins or employeesToast, Shift4 POS, SpotOnSource: 7shifts (opens in a new tab)The help center lists employee, wage, labor and tip sync as functions that vary by POS. Toast syncs employee wages; Shift4 POS syncs employees and roles; SpotOn syncs employee wages.
Getting hours into payrollIts own payroll (paid add-on)Source: 7shifts (opens in a new tab)7shifts Payroll is its own add-on ($39.99 a month per location plus $6 per employee paid, included in Premium). Hours also sync to outside payroll providers.
Payroll providers it connects toADP, Gusto, Paychex, QuickBooks Payroll, Toast Payroll, Paylocity, Paycor, OthersSource: 7shifts (opens in a new tab)ADP (RUN and Workforce Now), Gusto, Paychex, QuickBooks Online, Toast Payroll, Paylocity and Paycor. Others: Heartland Payroll, Paycom, Ceridian Dayforce and Powerpay, Wagepoint and Premier Payroll.
Several locations in one accountYesSource: 7shifts (opens in a new tab)
Contract and exit
Data pointValue
Initial termMonth to monthSource: 7shifts (opens in a new tab)Month to month when billed monthly. A signed Order Form can set a longer initial term and renewal terms (§17).
Automatic renewal1 monthSource: 7shifts (opens in a new tab)Renews for the same period: a month on monthly billing, a year on annual billing.
Notice to avoid renewalUnconfirmedSource: 7shifts (opens in a new tab)The terms don't set a notice period to stop renewal; the Order Form may.
Refund when you cancelNo refund of the period already paidSource: 7shifts (opens in a new tab)Fees are paid in advance and not refunded (Terms of Service §10).
Leaving earlyThe terms set no early termination fee; fees already paid aren't refunded, and an Order Form can set a longer term.Source: 7shifts (opens in a new tab)
Right to raise prices7shifts can change its fees with at least 30 days' notice, and can raise them once a year for inflation (US CPI) without notice (§10).Source: 7shifts (opens in a new tab)
Your records when you leaveLimited or lost access after you leaveSource: 7shifts (opens in a new tab)Access ends at termination (§17) and the terms give no post-exit export window; timesheets can be exported to payroll while you're a customer.
Support
Data pointValue
Phone supportNoSource: 7shifts Help Center (opens in a new tab)The contact page offers chat (7helps) only; no phone line is published. The pricing page lists live support for the first 60 days.
Live chat supportYesSource: 7shifts Help Center (opens in a new tab)
Live support hours a week66Source: 7shifts Help Center (opens in a new tab)Chat with an agent 9 a.m. to 7 p.m. Eastern on weekdays and 11 a.m. to 7 p.m. on weekends (66 hours a week); an automated assistant answers 24/7.
Language
Data pointValue
Employee app in SpanishYes, documented by the vendorSource: 7shifts (opens in a new tab)
Manager dashboard in SpanishYesSource: 7shifts Help Center (opens in a new tab)Spanish is one of three languages of the web app. Push notifications stay in English until you set the language.
Help articles in SpanishUnconfirmedSource: 7shifts Help Center (opens in a new tab)The help center articles we read are in English; we found no Spanish version.
Website in Spanish for the USNoSource: 7shifts (opens in a new tab)7shifts.com has no Spanish version (the /es/ path returns 404).