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Scheduling software review

Homebase

Scheduling, time clock and team messaging app priced per location. The Essentials plan costs $30 per location a month with unlimited employees, and the free Basic plan covers one location with up to 10 employees.

By HomebaseParent company: Pioneer Works, Inc.

RTC SCORE

8.7

#1 of 14 with enough data

Homebase also offers: Payroll

What we like

  • Flat $30 per location a month on Essentials, no matter how many employees you have.
  • Free Basic plan with scheduling and a time clock for one location with up to 10 employees.
  • Essentials includes shift trades, location check and photo at clock-in, plus live chat and phone support.

What to watch

  • Sales forecasts and labor cost management are only in All-in-One, the most expensive plan.
  • Tip pooling and payroll are paid add-ons.
  • We couldn't read its subscription terms: renewal notice, refunds and price changes aren't verified.

How the score breaks down

RTC Score8.7out of 10

Methodology v1.0.0

Data completeness93%

We could verify 93% of the scoring data

Strongest points
12-month cost (reference restaurant), Time clock, Hours into payroll
Weakest point
POS systems it connects to

Score by criterion

  • 12-month cost (reference restaurant)Weight 22%Strongest10.0 out of 10

    $360 over 12 months

  • Time clockWeight 8%Strongest10.0 out of 10
  • POS systems it connects toWeight 8%Weakest5.7 out of 10
  • Hours into payrollWeight 7%Strongest10.0 out of 10
  • Labor cost against salesWeight 6%10.0 out of 10
  • Published pricingWeight 5%10.0 out of 10
  • Shift swaps and open shiftsWeight 5%10.0 out of 10
  • POS sales on the scheduleWeight 5%4.3 out of 10
  • Initial termWeight 5%10.0 out of 10
  • Refund when you cancelWeight 4%No data
  • Free planWeight 3%10.0 out of 10
  • Availability and time offWeight 3%10.0 out of 10
  • Labor law alertsWeight 3%6.0 out of 10
  • Location check at clock-inWeight 3%10.0 out of 10
  • Notice to avoid renewalWeight 3%No data
  • Breaks and overtimeWeight 3%10.0 out of 10
  • Tip pooling and payoutsWeight 3%5.0 out of 10
  • Phone supportWeight 2%10.0 out of 10
  • Automatic schedule builderWeight 2%10.0 out of 10
  • Team messagingWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
How the price is countedPer locationSource: Homebase (opens in a new tab)
Base fee$30/moSource: Homebase (opens in a new tab)Essentials, billed monthly, per location. Paid yearly it's $24 a month per location.
Per user, each month$0/moSource: Homebase (opens in a new tab)
Who counts as a paid userDoesn't charge per userSource: Homebase (opens in a new tab)
Published pricingPublishedSource: Homebase (opens in a new tab)
Paying for the yearAvailable, with a published discountSource: Homebase (opens in a new tab)Essentials is $30 a month per location billed monthly, or $24 a month per location paid for the year ($288 a year).
Free planYes, with scheduling and a time clockSource: Homebase (opens in a new tab)
Free plan limit10Source: Homebase (opens in a new tab)Employees, for one location only.
Setup feeUnconfirmedSource: Homebase (opens in a new tab)The pricing page doesn't mention a setup fee either way.
Minimums and other feesOptional add-ons: payroll $49 a month plus $6 per employee paid; Tip Manager $25 per location a month; Task Manager $13 per location a month; background checks $30 each.Source: Homebase (opens in a new tab)
Scheduling
Data pointValue
Shift swaps and open shifts in the appYesSource: Homebase (opens in a new tab)Essentials and higher.
Availability and time-off requestsYesSource: Homebase (opens in a new tab)Essentials and higher; PTO accrual policies start on Plus.
Labor cost against salesSales forecast from your POS, with labor cost on the scheduleSource: Homebase (opens in a new tab)Forecasted sales and labor cost reports are in the All-in-One plan only, not in Essentials.
Automatic schedule builderYesSource: Homebase (opens in a new tab)Plus and higher, not Essentials.
Team messagingYesSource: Homebase (opens in a new tab)
Labor law alertsOvertime and break alertsSource: Homebase (opens in a new tab)Overtime and break settings from Essentials; overtime alerts and labor law change notices are in All-in-One. We found no predictive scheduling (fair workweek) rules on the pages we read.
Time clock and attendance
Data pointValue
Time clockIncluded in the comparable planSource: Homebase (opens in a new tab)
Ways to clock inPhone app, Shared tablet or kiosk, Web browser, At the POSSource: Homebase (opens in a new tab)Mobile time clock with location check from Essentials.
Location check (GPS or geofence)YesSource: Homebase (opens in a new tab)
Photo at clock-inYesSource: Homebase (opens in a new tab)
Breaks and overtime on timesheetsYesSource: Homebase (opens in a new tab)
Tip pooling and payoutsPaid add-on or higher planSource: Homebase (opens in a new tab)
POS and payroll
Data pointValue
POS systems it connects toToast, Square, Clover, Lightspeed, OthersSource: Homebase (opens in a new tab)Others: PAR, Shopify and GoDaddy.
POS that send salesToast, Clover, Lightspeed, OthersSource: Homebase (opens in a new tab)Toast and PAR: labor cost and sales reporting; Clover, Lightspeed, Shopify and GoDaddy sync sales. The Square listing only mentions comparing scheduled and actual labor with Square data, so it isn't counted here.
POS that send clock-ins or employeesToast, Square, Clover, Lightspeed, OthersSource: Homebase (opens in a new tab)Clover, Lightspeed, Shopify and GoDaddy sync employees (Clover and GoDaddy also run the Homebase time clock). Toast, Square and Clover send tips to the Tip Manager add-on.
Getting hours into payrollIts own payroll (paid add-on)Source: Homebase (opens in a new tab)Hours also sync to ADP RUN, Gusto, QuickBooks Online Plus and Square Payroll, and timesheets export for others.
Payroll providers it connects toADP, Gusto, QuickBooks Payroll, Square Payroll, Paychex, OthersSource: Homebase (opens in a new tab)ADP RUN, Gusto, QuickBooks Online Plus and Square Payroll sync; Paychex, Heartland, Wells Fargo, Bank of America, Millennium and SurePayroll get a formatted timesheet export.
Several locations in one accountYesSource: Homebase (opens in a new tab)
Contract and exit
Data pointValue
Initial termMonth to monthSource: Homebase (opens in a new tab)Monthly billing is offered on the pricing page. We couldn't read the subscription terms.
Automatic renewal1 monthSource: Homebase (opens in a new tab)Billed month to month on the monthly option; plan changes start at the next billing cycle.
Notice to avoid renewalUnconfirmedSource: Homebase (opens in a new tab)Homebase publishes no subscription agreement we could read.
Refund when you cancelUnconfirmedSource: Homebase (opens in a new tab)The terms linked from Homebase's site are the website terms of use (effective June 5, 2025), not a subscription agreement; we found no published refund clause.
Leaving earlyUnconfirmedSource: Homebase (opens in a new tab)Homebase publishes no subscription agreement we could read, so we don't know what happens if you leave early, especially on a yearly plan.
Right to raise pricesUnconfirmedSource: Homebase (opens in a new tab)Homebase publishes no subscription agreement we could read, so we found no price-change clause.
Your records when you leaveUnconfirmedSource: Homebase (opens in a new tab)Homebase publishes no subscription agreement we could read, so we don't know what happens to your records after you cancel.
Support
Data pointValue
Phone supportYesSource: Homebase (opens in a new tab)Essentials and higher; the free Basic plan gets AI chat and the help center.
Live chat supportYesSource: Homebase (opens in a new tab)
Live support hours a week84Source: Homebase (opens in a new tab)12 hours a day, every day, as the payroll page states it; the pricing page doesn't give hours.
Language
Data pointValue
Employee app in SpanishPartly (some platforms or screens)Source: Apple App Store (listing by Pioneer Works, Inc.) (opens in a new tab)Only the App Store listing says Spanish (a hint, not vendor documentation). We found no Homebase page that documents the app in Spanish.
Manager dashboard in SpanishUnconfirmedSource: Homebase (opens in a new tab)Not documented on the public Homebase pages we read.
Help articles in SpanishUnconfirmedSource: Homebase Help Center (opens in a new tab)The help center asks for a human verification step; we didn't get around it and couldn't check for Spanish articles.
Website in Spanish for the USNoSource: Homebase (opens in a new tab)joinhomebase.com has no Spanish version (the /es path returns 404).