Skip to content
Español

Payroll software review

Netchex

Payroll and HR for restaurants and other hourly teams, priced by quote, with tip data from 14 restaurant POS systems such as Toast, PAR and Aloha.

By Netchex

RTC SCORE

4.4

#20 of 22 with enough data

Not enough verified data yet

We've verified 9 of 12 key facts for this payroll provider. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.

Our verdict

Netchex fits a restaurant group on Toast, PAR, Aloha or MICROS that wants tips and hours to reach payroll without retyping. Ask for the quote in writing and check the term, the 90-day renewal notice and the early termination fee before you sign.

What we like

  • Brings hours and tips from 14 restaurant POS systems, including Toast, PAR and Aloha, with tip pooling inside payroll.
  • Files and pays federal, state and local payroll taxes, with unlimited pay runs in every package.
  • Earned wage access and pay cards come in the basic Core package.

What to watch

  • No published prices: per-employee pricing by quote, with a monthly minimum.
  • Leaving early costs all the fees left in the term, the agreement renews on its own and you must give 90 days' notice to avoid renewal.
  • W-2s and 1099s cost extra each year: $100 base plus $8 per W-2.
  • Shift4 POS, Square and Clover are not in its list of POS integrations.

How the score breaks down

RTC Score4.4out of 10

Methodology v0.1.0

Data completeness74%

We could verify 74% of the scoring data

Strongest points
Who files payroll taxes, Initial term, Payroll in all 50 states
Weakest point
POS integrations

Score by criterion

  • 12-month payroll cost (reference restaurant)Weight 19%No data
  • Who files payroll taxesWeight 7%Strongest10.0 out of 10
  • POS integrationsWeight 6%Weakest1.4 out of 10
  • Published pricingWeight 5%0.0 out of 10
  • Tip credit and minimum wage make-upWeight 5%3.0 out of 10
  • Tips imported from POS systemsWeight 5%1.4 out of 10
  • 2026 W-2 ready for No Tax on TipsWeight 5%0.0 out of 10
  • Initial termWeight 5%Strongest7.5 out of 10
  • Live support hours a weekWeight 5%No data
  • Payroll in all 50 statesWeight 4%Strongest10.0 out of 10
  • Time trackingWeight 4%5.0 out of 10
  • FICA tip credit (Form 8846)Weight 3%5.0 out of 10
  • Tip pooling and tip-outsWeight 3%10.0 out of 10
  • Early termination feeWeight 3%2.5 out of 10
  • Unlimited pay runsWeight 3%10.0 out of 10
  • Fastest direct deposit includedWeight 3%6.0 out of 10
  • Tax penalty guaranteeWeight 3%0.0 out of 10
  • Year-end W-2 and 1099 formsWeight 2%5.0 out of 10
  • Accounting integrationsWeight 2%10.0 out of 10
  • Notice to avoid renewalWeight 2%0.0 out of 10
  • Garnishments and new-hire reportingWeight 2%10.0 out of 10
  • Declared cash tipsWeight 2%10.0 out of 10
  • State and local minimum wages built inWeight 2%No data
  • Dedicated specialistWeight 2%10.0 out of 10
  • Paying 1099 contractorsWeight 1%No data
  • Early pay for employeesWeight 1%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
Base feeQuote onlySource: Netchex (opens in a new tab)Quote only. Netchex says it charges per employee per month with a minimum monthly fee.
Per employeeQuote onlySource: Netchex (opens in a new tab)
Who counts as an employeeUnconfirmedSource: Netchex (opens in a new tab)The agreement bills per employee per month but does not define who counts; the early termination fee uses the highest monthly headcount.
Per contractor (1099)UnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Published pricingQuote onlySource: Netchex (opens in a new tab)
Setup feeUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Year-end forms fee$100/yrSource: Netchex (opens in a new tab)Plus $8 per W-2 and, for 1099-NECs, its own $100 base fee. Billed apart from the monthly fees.
Each extra stateUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Other feesYear-end: $100 base + $8 per W-2 (printing and mailing extra: $29 base + $1.25 per employee); 1099-NEC processing from a $100 base; amended W-2 $20; up to $250 per NSF debit; $100 a month if tax IDs and ownership proof are missing at start; limited access after you leave costs extra.Source: Netchex (opens in a new tab)
Taxes and forms
Data pointValue
Who files payroll taxesThe provider calculates, files and pays federal, state and local payroll taxesSource: Netchex (opens in a new tab)
Payroll in all 50 statesYesSource: Netchex (opens in a new tab)
Year-end W-2 and 1099 formsPrepared and filed for an extra chargeSource: Netchex (opens in a new tab)W-2s and 1099-NECs are prepared and filed for a yearly fee (see year-end fee).
Paying 1099 contractorsUnconfirmedSource: Netchex (opens in a new tab)Netchex files 1099-NECs for a fee, but its pages do not say how contractors are paid or priced.
Tax penalty guaranteeNo guarantee publishedSource: Netchex (opens in a new tab)The agreement publishes no penalty guarantee and caps Netchex's liability at the fees of the last 12 months.
Garnishments and new-hire reportingIncludedSource: Netchex (opens in a new tab)Built-in garnishment management. New-hire reporting is not described on the payroll page.
Paying your team
Data pointValue
Pay schedulesUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Unlimited pay runsYesSource: Netchex (opens in a new tab)
Fastest direct deposit includedTwo business daysSource: Netchex (opens in a new tab)Standard schedule. One banking day is possible if you send a wire (bank fees apply); payrolls over your direct deposit limit need three days.
Early pay for employees (earned wage access)Included at no cost to the employerSource: Netchex (opens in a new tab)Listed in the Core package; it runs through Rain, a third party, and the terms do not say whether employees pay a fee per advance.
Tips
Data pointValue
Imports tips from these POS systemsToast, PAR, Others()Source: Netchex (opens in a new tab)Tips documented from Toast, PAR, Oracle MICROS, Aloha, Tray and POSitouch. POSitouch is a Shift4 product, but not Shift4 POS, so it counts under 'others'.
Tip pooling and tip-outsBuilt in()Source: Netchex (opens in a new tab)
Tip credit and minimum wage make-upClaimed, without documented mechanicsSource: Netchex (opens in a new tab)Marketing claim without documented mechanics. A Netchex blog post (Apr 9, 2026) adds that it calculates the shortfall when wages plus tips fall below minimum wage.
FICA tip credit (Form 8846)Gives you a report for it()(due for a re-check)Source: Netchex (opens in a new tab)Documentation for the credit, not the form itself.
Declared cash tipsYes()(due for a re-check)Source: Netchex (opens in a new tab)
2026 W-2 for No Tax on Tips (code TP and tipped occupation code)Not confirmedSource: Netchex (opens in a new tab)No mention of the 2026 W-2 code TP or tipped occupation code on netchex.com.
2026 W-2 for qualified overtime (code TT)Not confirmedSource: Netchex (opens in a new tab)No mention of the 2026 W-2 code TT on netchex.com.
Service charges paid as wagesUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
State and local minimum wages built inUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Integrations and time tracking
Data pointValue
POS integrations (hours or sales data)Toast, PAR, Others()Source: Netchex (opens in a new tab)Restaurant365, Toast, PAR POS, PAR OPS, PAR Brink, NCR Back Office, Oracle MICROS, Sonic Micros 3700, Aloha, Revel, Sicom, Tray, Xenial and POSitouch (Shift4).
Time trackingPaid add-on or higher planSource: Netchex (opens in a new tab)Time and scheduling come in the All-In package or as an add-on in Flex, not in Core.
SchedulingPaid add-on or higher planSource: Netchex (opens in a new tab)
Accounting integrationsQuickBooks Online, NetSuite, Restaurant365, OthersSource: Netchex (opens in a new tab)Its integrations catalog also lists NetSuite and Microsoft Dynamics general ledger uploads; Restaurant365 is in the POS guide.
Payroll engineUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Benefits and insurance
Data pointValue
Health benefitsThrough a partner brokerSource: Netchex (opens in a new tab)Benefits administration with your broker; Netchex does not sell health plans itself.
Workers' compensationPay-as-you-go connected to payrollSource: Netchex (opens in a new tab)
Contract and exit
Data pointValue
Initial term12 monthsSource: Netchex (opens in a new tab)Standard term per the FAQ. The agreement sets 36 months if your fee proposal does not state a term, and signing a new proposal extends the term for every service.
Automatic renewal12 monthsSource: Netchex (opens in a new tab)Renews for a period equal to the current term (12 months on the standard term).
Notice to avoid renewal90 daysSource: Netchex (opens in a new tab)
Early termination feeFees left in the termSource: Netchex (opens in a new tab)
Early termination clauseAll fees left in the term, based on your highest monthly employee count in the term, plus anything unpaid.Source: Netchex (opens in a new tab)
Right to raise pricesUp to 8% a year on each anniversary unless your proposal says otherwise, and new prices at renewal with 30 days' notice. Pass-through transaction fees can change without notice.Source: Netchex (opens in a new tab)
Your records when you leaveLimited or lost access after you leaveSource: Netchex (opens in a new tab)Keep your own copies while you are a customer; Netchex may delete your data after the agreement ends.
Support
Data pointValue
Support 24/7UnconfirmedSource: Netchex (opens in a new tab)Netchex lists live chat, phone and case submissions but publishes no support hours.
Live support hours a weekUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Dedicated specialistYesSource: Netchex (opens in a new tab)A dedicated team, not a single named person.
Language
Data pointValue
Employee app in SpanishPartlySource: Netchex (opens in a new tab)A general language claim that does not name Spanish or say what is translated.
Owner's dashboard in SpanishUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Pay stubs in SpanishUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Support in SpanishUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Contract or terms in SpanishUnconfirmedSource: Netchex (opens in a new tab)Not documented: we searched netchex.com (pricing, FAQs, payroll, food and drink, year-end fees), its Master Service Agreement and product terms on Oct 1, 2026 and found nothing on this.
Website in Spanish for the USNoSource: Netchex (opens in a new tab)netchex.com is in English only; netchex.com/es/ shows the English site.

More about Netchex

How we score