| Term | Detail |
|---|---|
| Initial term | 12 monthsOpenTable (opens in a new tab) · Contract or terms · Unless your order says otherwise. The plans page also says the standard contract is one year. |
| Automatic renewal | Renews for 12 monthsOpenTable (opens in a new tab) · Contract or terms · |
| Notice to avoid renewal | 30 daysOpenTable (opens in a new tab) · Contract or terms · |
| Early termination fee (ETF) | You can end the agreement with 30 days' notice if you pay, within those 30 days, 100% of the subscription fees left in the initial term (at list price, without discounts) and 100% of the remaining cover fees; in a renewal term, 50% of the remaining subscription fees and 100% of the remaining cover fees (Client Agreement, section 14.2).OpenTable (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | 100% of the remaining monthly software fees for each month left in the term. |
| Right to raise prices | After the initial term OpenTable may change the fees in your order at its discretion, using reasonable efforts to give 60 days' written notice (Client Agreement, section 12.1).OpenTable (opens in a new tab) · Contract or terms · |
| Trial period | 0 daysOpenTable (opens in a new tab) · Vendor website · No free trial of the subscription; on Basic, network guests are free for the first 30 days (a promotion, not counted in the cost). |
Example: leaving in month 12
With our reference profile (Reference: 1 location, 200 bookings a month, 100 guests from the provider's network, 12 months), the estimated early termination fee would be $0. Your contract may differ: use the calculator with your numbers.
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.