All-in-one app for hourly teams whose Operations hub covers the time clock and scheduling. It has a free Limited plan for up to 30 users and a Basic plan at $35 a month for the first 30 users, billed monthly; chat and HR tools are separate hubs.
By Connecteam
RTC SCORE
8.4
#4 of 14 with enough data
What we like
A free plan with a time clock and scheduling for up to 30 users, and a flat paid price for the first 30.
Kiosk tablet with selfie verification, GPS location at clock-in and alerts for missed breaks and overtime.
Hours sync to ADP, Gusto, Paychex and QuickBooks on paid plans.
What to watch
Chat and time off live in other hubs, each with its own plan; geofences and auto-scheduling need higher plans.
POS sales integrations with Square and Clover are still in beta, and no POS sends clock-ins.
No refund on a monthly plan, and a yearly plan renews on its own unless you give notice well before it expires.
How the score breaks down
RTC Score8.4/10out of 10
Methodology v1.0.0
Data completeness96%
We could verify 96% of the scoring data
Strongest points
12-month cost (reference restaurant), Time clock, Hours into payroll
Weakest point
POS systems it connects to
Score by criterion
12-month cost (reference restaurant)Weight 22%Strongest10.0/1010.0 out of 10
$0 over 12 months
Time clockWeight 8%Strongest10.0/1010.0 out of 10
POS systems it connects toWeight 8%Weakest4.3/104.3 out of 10
Hours into payrollWeight 7%Strongest10.0/1010.0 out of 10
Labor cost against salesWeight 6%5.0/105.0 out of 10
Published pricingWeight 5%10.0/1010.0 out of 10
Shift swaps and open shiftsWeight 5%10.0/1010.0 out of 10
POS sales on the scheduleWeight 5%4.3/104.3 out of 10
Initial termWeight 5%10.0/1010.0 out of 10
Refund when you cancelWeight 4%5.0/105.0 out of 10
Free planWeight 3%10.0/1010.0 out of 10
Availability and time offWeight 3%10.0/1010.0 out of 10
Labor law alertsWeight 3%6.0/106.0 out of 10
Location check at clock-inWeight 3%10.0/1010.0 out of 10
Notice to avoid renewalWeight 3%10.0/1010.0 out of 10
Breaks and overtimeWeight 3%10.0/1010.0 out of 10
Tip pooling and payoutsWeight 3%No data
Phone supportWeight 2%No data
Automatic schedule builderWeight 2%10.0/1010.0 out of 10
Team messagingWeight 2%10.0/1010.0 out of 10
All the data, with sources
Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.
$0/moSource: Connecteam (opens in a new tab)The free Limited plan includes the time clock and scheduling for up to 30 users. The cheapest paid plan, Operations Basic, is $35 a month for the first 30 users.
Available, with a published discountSource: Connecteam (opens in a new tab)Operations Basic: $29 a month on a yearly plan versus $35 billed monthly. A yearly plan canceled within its first 30 days gets a prorated refund.
Free plan
Yes, with scheduling and a time clockSource: Connecteam (opens in a new tab)Limited keeps the essentials of each hub, with one time clock and one schedule. The Small Business plan, with all hubs and features, is free only up to 10 users.
Each hub is priced separately: the Operations hub has the time clock and scheduling, while chat (Communications) and time off (HR & Skills) are other hubs with their own plans. Above 30 users, each extra user costs a monthly fee per hub.Source: Connecteam (opens in a new tab)
Labor cost on the schedule, without salesSource: Connecteam Help Center (opens in a new tab)Live labor cost from hours and overtime. A Sales vs. Labor report with POS sales exists, but the Square and Clover sales integrations are in beta and not available in most accounts.
Phone app, Shared tablet or kiosk, Physical time clockSource: Connecteam (opens in a new tab)Phone app (also NFC tags), a shared kiosk tablet and physical time clocks from Accu-Time and Synel (in beta).
Hours sync to payroll providersSource: Connecteam (opens in a new tab)Timesheets sync to payroll on paid plans; the plan table shows no payroll integration on the free Small Business plan. Timesheets can also be exported to Excel or PDF.
Payroll providers it connects to
ADP, Gusto, Paychex, QuickBooks Payroll, OthersSource: Connecteam (opens in a new tab)ADP (RUN and Workforce Now), Gusto, Paychex Flex and QuickBooks. Others: Xero and PrismHR.
Several locations in one account
YesSource: Connecteam (opens in a new tab)Limited and Basic have one time clock and one schedule; Advanced allows up to 3 time clocks and 6 schedules, and Expert up to 6 and 12.
Only in some cases (for example, early in an annual plan)Source: Connecteam Help Center (opens in a new tab)Monthly plans: no refund, the plan ends at the end of the month. Yearly plans: prorated refund only if canceled within the first 30 days.
Leaving early
No fee to leave a monthly plan; the month already paid isn't refunded, and canceling doesn't erase amounts already owed (terms §4.6).Source: Connecteam (opens in a new tab)
Right to raise prices
Terms §4.1: Connecteam can change its fees at any time with notice, when the change affects your subscription at renewal.Source: Connecteam (opens in a new tab)
Your records when you leave
You can download them yourselfSource: Connecteam (opens in a new tab)You export your data (Excel or PDF) before canceling; terms §10.5 say you may lose access after the subscription ends.
