Scheduling and time clock software priced per user: Lite costs $5.50 a month per user billed monthly, with a $30 minimum per invoice. Its Core plan adds auto-scheduling and sales forecasts from POS systems such as Square, Clover and Lightspeed.
By Deputy
RTC SCORE
7.6
#5 of 14 with enough data
What we like
Sales from Square, Clover and Lightspeed feed forecasts and labor cost on the schedule (Core and higher).
Documented Fair Workweek setups for several US cities, plus geofencing and photo verification at the kiosk.
Self-service export of your records as CSV files.
What to watch
Lite costs $5.50 per user billed monthly, and managers count as users; the lower price requires a yearly plan with no refund if you leave early.
Auto-scheduling and sales forecasts aren't on Lite.
No documented integration with Toast or Shift4 POS.
How the score breaks down
RTC Score7.6/10out of 10
Methodology v1.0.0
Data completeness96%
We could verify 96% of the scoring data
Strongest points
12-month cost (reference restaurant), Time clock, Hours into payroll
Weakest point
12-month cost (reference restaurant)
Score by criterion
12-month cost (reference restaurant)Weight 22%StrongestWeakest6.9/106.9 out of 10
$990 over 12 months
Time clockWeight 8%Strongest10.0/1010.0 out of 10
POS systems it connects toWeight 8%4.3/104.3 out of 10
Hours into payrollWeight 7%Strongest10.0/1010.0 out of 10
Labor cost against salesWeight 6%10.0/1010.0 out of 10
Published pricingWeight 5%10.0/1010.0 out of 10
Shift swaps and open shiftsWeight 5%10.0/1010.0 out of 10
POS sales on the scheduleWeight 5%4.3/104.3 out of 10
Initial termWeight 5%10.0/1010.0 out of 10
Refund when you cancelWeight 4%0.0/100.0 out of 10
Free planWeight 3%0.0/100.0 out of 10
Availability and time offWeight 3%10.0/1010.0 out of 10
Labor law alertsWeight 3%10.0/1010.0 out of 10
Location check at clock-inWeight 3%10.0/1010.0 out of 10
Notice to avoid renewalWeight 3%10.0/1010.0 out of 10
Breaks and overtimeWeight 3%10.0/1010.0 out of 10
Tip pooling and payoutsWeight 3%No data
Phone supportWeight 2%No data
Automatic schedule builderWeight 2%10.0/1010.0 out of 10
Team messagingWeight 2%10.0/1010.0 out of 10
All the data, with sources
Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.
Available, with a published discountSource: Deputy (opens in a new tab)Lite is $5 per user a month on a yearly plan versus $5.50 billed monthly; the yearly plan is paid upfront or in monthly installments, with at least 4 users in the US, and you can't lower the user count during the year.
UnconfirmedSource: Deputy (opens in a new tab)Deputy doesn't publish a setup fee; the help center mentions paid onboarding packages without prices.
Minimums and other fees
Monthly plans have a minimum of $30 per invoice. Text messages sent through Deputy cost 1 cent each in the US, per 160 characters. Add-ons: HR $2 per user a month; Messaging+ and Analytics+ have their own per-user prices.Source: Deputy (opens in a new tab)
Sales forecast from your POS, with labor cost on the scheduleSource: Deputy Help Center (opens in a new tab)Sales forecasts and the sales-versus-wages view (Business insights) are on Core and higher; Lite shows wages against hours scheduled.
Overtime and breaks, plus predictive scheduling (fair workweek) rulesSource: Deputy Help Center (opens in a new tab)Fair Workweek setups for New York City, Los Angeles, San Francisco, Oregon, Chicago, Seattle, Philadelphia and other cities. Lite lists Labor Law Compliance; Advanced Labor Law Compliance is on Core.
Phone app, Shared tablet or kiosk, Web browser, At the POSSource: Deputy (opens in a new tab)Clock-ins at the POS come through a POS integration with timesheet sync (for example, Clover).
Square, Clover, Lightspeed, OthersSource: Deputy Help Center (opens in a new tab)Others: Revel, Bepoz, Talech, Nobly, Epos Now and file uploads through Dropbox or Box. No Toast or Shift4 POS integration is listed.
Clover, LightspeedSource: Deputy Help Center (opens in a new tab)Clover syncs employees and timesheets; Lightspeed Restaurant (K-Series) links employees. The Square integration documents sales only.
Getting hours into payroll
Hours sync to payroll providersSource: Deputy Help Center (opens in a new tab)Hours sync to ADP, Gusto, Paychex Flex and QuickBooks, among others; some providers get a file export. Deputy Payroll (enabled by Paycor) is a paid add-on only on yearly Core and Pro plans.
Payroll providers it connects to
ADP, Gusto, Paychex, QuickBooks Payroll, Rippling, Paylocity, Paycor, OthersSource: Deputy Help Center (opens in a new tab)Paylocity is a file export. Rippling appears on Deputy's integrations page. Others: Xero, SurePayroll, Wagepoint, Zenefits and a custom export.
0 daysSource: Deputy Help Center (opens in a new tab)Per the help center for monthly plans. The subscription agreement (§11.2) asks for written notice at least 30 days before a term ends unless the order says otherwise.
No fee to leave a monthly plan; the month in progress is invoiced when you cancel. On a yearly plan nothing is refunded, and the agreement (§11.4) says unpaid fees for the rest of the term are still owed.Source: Deputy (opens in a new tab)
Right to raise prices
Agreement §5.1: Deputy may change fees under its Pricing Policy; §11.2: renewals are priced at Deputy's then-current rates.Source: Deputy (opens in a new tab)
Your records when you leave
You can download them yourselfSource: Deputy Help Center (opens in a new tab)Export before you cancel: access ends right away. The subscription agreement (§2.3) only obliges Deputy to provide data on request made within 30 days before termination.
Support
Data point
Value
Phone support
UnconfirmedSource: Deputy Help Center (opens in a new tab)The support article lists the help center, tickets and live chat, without a phone line; the pricing page shows a phone number without saying it's for support.
