Scheduling software review

TCP Humanity Schedule

Name: TCP Humanity Schedule
Rating: 6.3

Employee scheduling with a built-in time clock from TCP Software, priced per employee with managers and admins counted. The Essentials plan covers shift swaps, time off, multiple locations and geofenced clock-in.

By TCP SoftwareVerified Oct 17, 2026

RTC SCORE

6.3

#10 of 14 with enough data

What we like

Essentials includes shift swaps, time off, multiple locations and geofenced clock-in for $3.30 per employee billed monthly.
Phone support and support listed as 24/7/365, plus a 30-day free trial of the Professional plan.
Professional adds auto-fill scheduling, a demand forecast, labor cost against budget and break rules.

What to watch

Managers and admins with a login count as paid employees.
No POS integration, and hours reach payroll as an export file.
No self-serve terms are published; the renewal notice and refund rules come only from a general agreement and the FAQ.

How the score breaks down

RTC Score6.3out of 10

Methodology v1.0.0

Data completeness95%

We could verify 95% of the scoring data

Strongest points: 12-month cost (reference restaurant), Time clock, Published pricing
Weakest point: POS systems it connects to

Score by criterion

12-month cost (reference restaurant)Weight 22%Strongest8.9 out of 10
$594 over 12 months
Time clockWeight 8%Strongest10.0 out of 10
POS systems it connects toWeight 8%Weakest0.0 out of 10
Hours into payrollWeight 7%4.0 out of 10
Labor cost against salesWeight 6%5.0 out of 10
Published pricingWeight 5%Strongest10.0 out of 10
Shift swaps and open shiftsWeight 5%10.0 out of 10
POS sales on the scheduleWeight 5%0.0 out of 10
Initial termWeight 5%10.0 out of 10
Refund when you cancelWeight 4%0.0 out of 10
Free planWeight 3%0.0 out of 10
Availability and time offWeight 3%10.0 out of 10
Labor law alertsWeight 3%6.0 out of 10
Location check at clock-inWeight 3%10.0 out of 10
Notice to avoid renewalWeight 3%No data
Breaks and overtimeWeight 3%No data
Tip pooling and payoutsWeight 3%0.0 out of 10
Phone supportWeight 2%10.0 out of 10
Automatic schedule builderWeight 2%10.0 out of 10
Team messagingWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data point	Value
How the price is counted	Per userVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Base fee	$0/moVerified Oct 17, 2026Source: TCP Software (opens in a new tab)No account fee or minimum is published.
Per user, each month	$3.30/moVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Essentials billed monthly: $3.30 per employee, the figure the pricing page shows when you switch to Monthly ($2.75 × 1.2). Billed yearly it's $2.75.
Who counts as a paid user	Everyone with an account, managers includedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Published pricing	PublishedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Essentials and Professional are published; Enterprise is by quote.
Paying for the year	Available, with a published discountVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Essentials is $3.30 per employee a month billed monthly or $2.75 billed yearly; Professional starts at $4.50 or $3.75.
Free plan	No free planVerified Oct 17, 2026Source: TCP Software (opens in a new tab)No free plan; there's a 30-day free trial.
Free plan limit	N/AVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Humanity Schedule has no free plan.
Setup fee	UnconfirmedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)TCP's pricing page doesn't mention a setup fee either way.
Minimums and other fees	No minimum is published. Essentials allows up to 250 employees. Professional add-ons (Shift Tasks, Labor Optimizer, Open API) are priced by TCP's sales team.Verified Oct 17, 2026Source: TCP Software (opens in a new tab)

Scheduling
Data point	Value
Shift swaps and open shifts in the app	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Availability and time-off requests	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Labor cost against sales	Labor cost on the schedule, without salesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Professional plan: labor cost against a budget and an AI demand forecast. TCP names no POS connection, so sales don't come in from your POS.
Automatic schedule builder	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Professional plan and up.
Team messaging	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Essentials sends SMS, email and in-app notifications about schedule changes; employee communications are a Professional feature.
Labor law alerts	Overtime and break alertsVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Professional plan: a rules engine, rest and meal breaks, minor rules and a conflict checker. TCP doesn't document predictive scheduling (fair workweek) rules.

Time clock and attendance
Data point	Value
Time clock	Included in the comparable planVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Ways to clock in	Phone app, Shared tablet or kiosk, Web browserVerified Oct 17, 2026Source: TCP Software (opens in a new tab)The Humanity app or a terminal on a computer, laptop or tablet. From TCP's 2020 quick start guide; the current pricing page doesn't list clock-in methods.
Location check (GPS or geofence)	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Photo at clock-in	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)From TCP's 2020 quick start guide; the current pricing page doesn't mention photos.
Breaks and overtime on timesheets	UnconfirmedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)TCP documents breaks on timesheets (paid or unpaid), but we found no current page on overtime calculation in Humanity's timesheets.
Tip pooling and payouts	Not offeredVerified Oct 17, 2026Source: TCP Software (opens in a new tab)No tip feature in TCP's plan comparison for Humanity Schedule.

POS and payroll
Data point	Value
POS systems it connects to	Verified Oct 17, 2026Source: TCP Software (opens in a new tab)TCP's integrations page lists HCM, ERP and payroll systems, but no POS.
POS that send sales	Verified Oct 17, 2026Source: TCP Software (opens in a new tab)
POS that send clock-ins or employees	Verified Oct 17, 2026Source: TCP Software (opens in a new tab)
Getting hours into payroll	Timesheet file export onlyVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Essentials includes payroll export: you export a file for your provider and import it there. HRIS/HCM sync is an Enterprise feature.
Payroll providers it connects to	ADP, QuickBooks PayrollVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Export files, not live sync. TCP's integrations page also names Paycor, Paychex, Paycom and Sage, but doesn't say which TCP product they apply to.
Several locations in one account	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)

Contract and exit
Data point	Value
Initial term	Month to monthVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Month to month on monthly billing; a yearly plan commits you for 12 months.
Automatic renewal	1 monthVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Renews for a term like the first one (MSA §10). The site doesn't say whether the MSA covers self-serve plans.
Notice to avoid renewal	UnconfirmedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)The MSA (§10) asks for written notice 30 days before the term ends; the pricing FAQ only says you cancel at the end of the term. We couldn't confirm which applies to a self-serve monthly plan.
Refund when you cancel	No refund of the period already paidVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Cancelling takes effect at the end of the month or year already paid; TCP publishes no refund policy, and its general services agreement (§10) calls agreed fees committed and non-cancelable.
Leaving early	No fee to cancel; the change takes effect at the end of the month (or year) already paid, which isn't refunded.Verified Oct 17, 2026Source: TCP Software (opens in a new tab)
Right to raise prices	MSA §8.5: after the first year, TCP can raise fees once every 12 months with 30 days' notice.Verified Oct 17, 2026Source: TCP Software (opens in a new tab)
Your records when you leave	On requestVerified Oct 17, 2026Source: TCP Software (opens in a new tab)MSA §12.2: ask within 30 days and TCP sends your data as a SQL file. TCP's site doesn't say whether this agreement covers self-serve plans; reports and payroll exports can be downloaded before you leave.

Support
Data point	Value
Phone support	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)
Live chat support	YesVerified Oct 17, 2026Source: TCP Software (opens in a new tab)From TCP's 2020 quick start guide; the current pricing page also offers a chat by department.
Live support hours a week	168Verified Oct 17, 2026Source: TCP Software (opens in a new tab)Listed in the Essentials plan; TCP doesn't say which channels are live around the clock.

Language
Data point	Value
Employee app in Spanish	UnconfirmedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)TCP doesn't document Spanish in the Humanity app on its public pages; Humanity's help center blocks automated reading (403).
Manager dashboard in Spanish	UnconfirmedVerified Oct 17, 2026Source: TCP Software (opens in a new tab)Not documented on TCP's public pages.
Help articles in Spanish	UnconfirmedVerified Oct 17, 2026Source: Humanity Help Center (opens in a new tab)The help center blocks automated reading (403); we couldn't check for Spanish articles.
Website in Spanish for the US	NoVerified Oct 17, 2026Source: TCP Software (opens in a new tab)tcpsoftware.com has no Spanish version (the /es path returns 404).

More about TCP Humanity Schedule

How we score