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Payroll software review

Roll by ADP

ADP's chat-based payroll app for small teams: $39 a month plus $5 per person paid, with tax filing included and live chat support around the clock.

By ADPParent company: ADP, Inc.

RTC SCORE

7.2

#3 of 22 with enough data

Our verdict

A low, published price for a small team that runs payroll from the phone. Restaurants with many tipped employees should check how tips and the minimum wage are handled, since Roll doesn't connect to a POS.

What we like

  • Published price: $39 a month plus $5 per person paid that month, with unlimited payroll runs.
  • Files federal, state and local payroll taxes, and pays workers in all 50 states.
  • Next-day direct deposit included and live chat support 24/7.
  • Cash and card tips can be added to payroll, and time tracking comes included.

What to watch

  • No POS integration: tips are entered by hand.
  • It doesn't document the tip credit, minimum wage make-up or the FICA tip credit (Form 8846).
  • It doesn't publish who pays a tax penalty caused by its own error.
  • You must give 30 days' notice to cancel.

How the score breaks down

RTC Score7.2out of 10

Methodology v0.1.0

Data completeness85%

We could verify 85% of the scoring data

Strongest points
12-month payroll cost (reference restaurant), Who files payroll taxes, Published pricing
Weakest point
POS integrations

Score by criterion

  • 12-month payroll cost (reference restaurant)Weight 19%Strongest10.0 out of 10

    $1,368 over 12 months

  • Who files payroll taxesWeight 7%Strongest10.0 out of 10
  • POS integrationsWeight 6%Weakest0.0 out of 10
  • Published pricingWeight 5%Strongest10.0 out of 10
  • Tip credit and minimum wage make-upWeight 5%No data
  • Tips imported from POS systemsWeight 5%0.0 out of 10
  • 2026 W-2 ready for No Tax on TipsWeight 5%0.0 out of 10
  • Initial termWeight 5%10.0 out of 10
  • Live support hours a weekWeight 5%10.0 out of 10
  • Payroll in all 50 statesWeight 4%10.0 out of 10
  • Time trackingWeight 4%10.0 out of 10
  • FICA tip credit (Form 8846)Weight 3%No data
  • Tip pooling and tip-outsWeight 3%No data
  • Early termination feeWeight 3%10.0 out of 10
  • Unlimited pay runsWeight 3%10.0 out of 10
  • Fastest direct deposit includedWeight 3%10.0 out of 10
  • Tax penalty guaranteeWeight 3%0.0 out of 10
  • Year-end W-2 and 1099 formsWeight 2%10.0 out of 10
  • Accounting integrationsWeight 2%10.0 out of 10
  • Notice to avoid renewalWeight 2%10.0 out of 10
  • Garnishments and new-hire reportingWeight 2%10.0 out of 10
  • Declared cash tipsWeight 2%10.0 out of 10
  • State and local minimum wages built inWeight 2%No data
  • Dedicated specialistWeight 2%No data
  • Paying 1099 contractorsWeight 1%10.0 out of 10
  • Early pay for employeesWeight 1%No data

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
Base fee$39/moSource: ADP (opens in a new tab)Before the 3 free months for new clients.
Per employee$5Source: ADP (opens in a new tab)
Who counts as an employeeEach person paid that monthSource: ADP (opens in a new tab)
Per contractor (1099)$5Source: ADP (opens in a new tab)Same fee as an employee.
Published pricingPublishedSource: ADP (opens in a new tab)
Setup feeUnconfirmedSource: ADP (opens in a new tab)Roll's price list shows no setup fee, but it doesn't say in writing that there is none.
Year-end forms fee$0/yrSource: ADP (opens in a new tab)Year-end tax statements are delivered in the app and no year-end charge appears on the price list.
Each extra state$0Source: ADP (opens in a new tab)Included in the single price; no charge per extra state appears.
Other feesSame-day direct deposit has a per-transaction fee that Roll doesn't publish. Each additional company pays its own monthly and per-employee fees.Source: ADP (opens in a new tab)
Taxes and forms
Data pointValue
Who files payroll taxesThe provider calculates, files and pays federal, state and local payroll taxesSource: ADP (opens in a new tab)
Payroll in all 50 statesYesSource: ADP (opens in a new tab)
Year-end W-2 and 1099 formsW-2 and 1099 prepared and filedSource: ADP (opens in a new tab)Its FAQs also say it files 1099-NEC forms, and the forms reach workers in the app every January.
Paying 1099 contractorsIncluded in payroll plansSource: ADP (opens in a new tab)
Tax penalty guaranteeNo guarantee publishedSource: ADP (opens in a new tab)Roll promises accurate calculations but doesn't publish who pays a penalty caused by its own error.
Garnishments and new-hire reportingIncludedSource: ADP (opens in a new tab)The same list includes garnishments.
Paying your team
Data pointValue
Pay schedulesUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Unlimited pay runsYesSource: ADP (opens in a new tab)
Fastest direct deposit includedNext daySource: ADP (opens in a new tab)Same-day deposit exists for a per-transaction fee Roll doesn't publish.
Early pay for employees (earned wage access)UnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Tips
Data pointValue
Imports tips from these POS systemsSource: ADP (opens in a new tab)Roll documents only a QuickBooks Online integration and no POS connection; you enter tips yourself.
Tip pooling and tip-outsUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Tip credit and minimum wage make-upUnconfirmedSource: ADP (opens in a new tab)Roll says it supports cash and charged tips, but it doesn't say whether it tops up pay to the minimum wage.
FICA tip credit (Form 8846)UnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Declared cash tipsYesSource: ADP (opens in a new tab)
2026 W-2 for No Tax on Tips (code TP and tipped occupation code)Not confirmedSource: ADP (opens in a new tab)ADP's page for employees only says employers must report the occupation code from 2026; neither it nor Roll's pages commit the product.
2026 W-2 for qualified overtime (code TT)Not confirmedSource: ADP (opens in a new tab)The same ADP page covers qualified overtime for employees; Roll doesn't say how its 2026 W-2 will report it.
Service charges paid as wagesUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
State and local minimum wages built inUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Integrations and time tracking
Data pointValue
POS integrations (hours or sales data)Source: ADP (opens in a new tab)No POS integration is documented.
Time trackingIncludedSource: ADP (opens in a new tab)Punch in the app, timesheets or manual entry.
SchedulingUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Accounting integrationsQuickBooks OnlineSource: ADP (opens in a new tab)
Payroll engineThe vendor itselfSource: ADP (opens in a new tab)
Benefits and insurance
Data pointValue
Health benefitsUnconfirmedSource: ADP (opens in a new tab)Roll deducts benefit and retirement plans, but doesn't say it sells health coverage.
Workers' compensationUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Contract and exit
Data pointValue
Initial termMonth to monthSource: ADP (opens in a new tab)Month to month.
Automatic renewalMonth to monthSource: ADP (opens in a new tab)Billed month to month, with no renewal term.
Notice to avoid renewal30 daysSource: ADP (opens in a new tab)Notice required to cancel.
Early termination feeNoneSource: ADP (opens in a new tab)
Early termination clauseNo early termination fee is published. Roll asks for 30 days' notice to cancel, and you cancel in the app's chat.Source: ADP (opens in a new tab)
Right to raise pricesUnconfirmedSource: ADP (opens in a new tab)Roll's subscription terms are accepted in the app and are not public; the free-trial terms don't say how prices can change.
Your records when you leaveUnconfirmedSource: ADP (opens in a new tab)Roll emails an Excel register after each pay period, but doesn't say what access you keep after you cancel.
Support
Data pointValue
Support 24/7YesSource: ADP (opens in a new tab)Live chat in the app; the phone line is for sales, Monday to Friday.
Live support hours a week168Source: ADP (opens in a new tab)
Dedicated specialistUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Language
Data pointValue
Employee app in SpanishPartlySource: ADP (opens in a new tab)Owners and employees use the same app. ADP announced the Spanish version in December 2021; it doesn't say whether pay stubs and onboarding are in Spanish too.
Owner's dashboard in SpanishYesSource: ADP (opens in a new tab)The owner runs payroll in the same app, which ADP lists as available in Spanish.
Pay stubs in SpanishUnconfirmedSource: ADP (opens in a new tab)ADP doesn't say whether pay stubs come in Spanish.
Support in SpanishUnconfirmedSource: ADP (opens in a new tab)Not documented: Roll's pricing page, FAQs and feature pages don't mention it (checked October 1, 2026).
Contract or terms in SpanishUnconfirmedSource: ADP (opens in a new tab)We only found the terms in English.
Website in Spanish for the USYesSource: ADP (opens in a new tab)Parts of the Spanish page are still in English.

More about Roll by ADP

How we score