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Inventory and food cost software review

Crunchtime

Inventory, recipe and actual vs. theoretical food cost software for restaurant chains, part of an operations suite with labor, kitchen and task tools. Price by quote only; orders renew each year unless you give 30 days' notice.

By CrunchtimeParent company: Crunchtime Information Systems, Inc.
Not enough data to score

Not enough verified data yet

We've verified 7 of 12 key facts for this inventory tool. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.

Our verdict

Built for restaurant chains that want inventory, AvT and forecasting tied to labor and kitchen tools. A single-location restaurant will find a quote-only price, paid implementation and a short POS list.

What we like

  • Inventory counts, recipe management, suggested ordering and actual vs. theoretical food cost built for multi-unit chains, with above-store reports.
  • Its agreement is public: one-year renewals, 30 days' notice and renewal increases capped at CPI-U plus 1%.
  • You can export your data within 60 days after the agreement ends.
  • Support 24 hours a day on weekdays, by email, portal and in-app chat.

What to watch

  • No published price, and the initial term is set in each order.
  • Few of the common POS systems are listed: Toast, Square (through APIs) and PAR, but not Clover, Shift4 POS, Lightspeed or SpotOn.
  • Implementation is sold separately, and only up to 5 authorized contacts can open support cases.
  • No documented bar inventory by weight or pour, and no supplier payments of its own.

How the score breaks down

RTC ScoreNot enough data

Methodology v1.0.0

We could verify less than 60% of what we score, so we don't rank it.

Data completeness54%

We could verify 54% of the scoring data

Strongest points
Inventory counts, Recipe costing, Actual vs. theoretical food cost
Weakest point
Published pricing

Score by criterion

  • 12-month software cost (reference restaurant)Weight 24%No data
  • POS integrationsWeight 8%2.9 out of 10
  • Inventory countsWeight 7%Strongest10.0 out of 10
  • Recipe costingWeight 7%Strongest10.0 out of 10
  • Actual vs. theoretical food costWeight 7%Strongest10.0 out of 10
  • Supplier invoice captureWeight 7%No data
  • Published pricingWeight 6%Weakest0.0 out of 10
  • Initial termWeight 6%No data
  • Sells to a single locationWeight 4%No data
  • Live support channelsWeight 4%6.0 out of 10
  • Purchase orders to suppliersWeight 3%10.0 out of 10
  • Works with more than one POSWeight 3%10.0 out of 10
  • Accounting integrationsWeight 3%10.0 out of 10
  • Leaving earlyWeight 3%No data
  • Notice to avoid renewalWeight 3%10.0 out of 10
  • Paying suppliers (AP)Weight 2%No data
  • Setup help includedWeight 2%3.0 out of 10
  • Bar inventory by weight or pourWeight 1%0.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
Monthly price (full food cost)Quote onlySource: Crunchtime (opens in a new tab)Crunchtime publishes no prices; its product pages lead to a demo request.
Charged perNot publishedSource: Crunchtime (opens in a new tab)Fees are set in each order; the agreement mentions per-unit pricing but does not say what the unit is.
Billing optionsNot publishedSource: Crunchtime (opens in a new tab)Payment terms are set in the order; otherwise invoices are due within 30 days.
Invoice-only planN/ASource: Crunchtime (opens in a new tab)Crunchtime does not sell an invoice-only product.
Published pricingQuote onlySource: Crunchtime (opens in a new tab)
Setup or onboarding feeNot publishedSource: Crunchtime (opens in a new tab)Implementation is sold under a statement of work or on a time and expense basis; no amount is published.
POS connection feeUnconfirmedSource: Crunchtime (opens in a new tab)We looked on its integrations page and agreement; Crunchtime does not publish a POS connection fee.
Other chargesNot publishedSource: Crunchtime (opens in a new tab)All fees are set in the order; Crunchtime publishes no fee list.
What it does
Data pointValue
Main jobInventory and recipesSource: Crunchtime (opens in a new tab)
Inventory countsIncludedSource: Crunchtime (opens in a new tab)
Recipe costingIncludedSource: Crunchtime (opens in a new tab)
Actual vs. theoretical food costIncludedSource: Crunchtime (opens in a new tab)
Supplier invoice captureUnconfirmedSource: Crunchtime (opens in a new tab)Deliveries are received and reconciled by scanning shipments in a mobile app, and vendor integrations send invoices by file; Crunchtime does not document reading paper invoices from a photo.
Paying suppliers (AP)UnconfirmedSource: Crunchtime (opens in a new tab)Crunchtime sends accounts payable data to accounting systems such as NetSuite and QuickBooks Online; it does not document paying suppliers itself.
Purchase orders to suppliersIncludedSource: Crunchtime (opens in a new tab)
Bar inventory by weight or pourNoSource: Crunchtime (opens in a new tab)Crunchtime does not document weighing bottles or counting by pour; we looked on its inventory and food cost pages.
POS and accounting
Data pointValue
Works withSeveral POS systemsSource: Crunchtime (opens in a new tab)
POS integrationsToast, Square, PAR, OthersSource: Crunchtime (opens in a new tab)Toast and PAR have direct integrations; Square connects through APIs. Others include Oracle Simphony and MICROS 3700, NCR Aloha, Revel and Xpient. Clover, Shift4 POS, Lightspeed, SpotOn, Heartland and TouchBistro are not listed.
Accounting integrationsQuickBooks Online, NetSuite, OthersSource: Crunchtime (opens in a new tab)Others: Workday, Zoho, Great Plains, JD Edwards and Lawson, by API or flat file.
Size and users
Data pointValue
Minimum locationsUnconfirmedSource: Crunchtime (opens in a new tab)Crunchtime publishes no minimum number of locations; its pages describe multi-unit brands. We looked on its inventory, demo and agreement pages.
Users on the planUnconfirmedSource: Crunchtime (opens in a new tab)Crunchtime does not publish how many users an order includes; its support policy allows up to 5 authorized contacts to open support cases.
Contract and exit
Data pointValue
Initial termQuote onlySource: Crunchtime (opens in a new tab)The initial term is set in each order.
Automatic renewal12 monthsSource: Crunchtime (opens in a new tab)Unless your order says otherwise.
Notice to avoid renewal30 daysSource: Crunchtime (opens in a new tab)
Leaving earlyQuote onlySource: Crunchtime (opens in a new tab)The agreement only allows ending early for an uncured material breach; what you owe if you leave early depends on your order.
Early termination clauseThe Subscription Service Agreement has no early termination for convenience: either side can end it early only for an uncured material breach, after a 30-day notice and cure period. On termination you pay any unpaid amounts; what you owe for the rest of the term depends on your order (section 7).Source: Crunchtime (opens in a new tab)
Right to raise pricesAt renewal, per-unit prices cannot rise more than the CPI-U plus 1% over the prior term, unless the prior price was marked as promotional or one-time; Crunchtime must notify any increase at least 30 days before renewal (section 7).Source: Crunchtime (opens in a new tab)
Your data when you leaveOn requestSource: Crunchtime (opens in a new tab)You ask within 60 days after the end; after that Crunchtime may destroy the data.
Setup and support
Data pointValue
Setup help includedPaid separatelySource: Crunchtime (opens in a new tab)
Live support channelsChat, Email or ticketsSource: Crunchtime (opens in a new tab)Email, a support portal and chat in the web app. The published support phone line is for the Kitchen and Host products, not inventory.
Live support hours a week120Source: Crunchtime (opens in a new tab)24 hours a day, Monday to Friday, with 24/7 response for the most severe cases. The detailed policy also defines standard support hours as 8 a.m. to 8 p.m. Eastern, Monday to Friday.
Language
Data pointValue
App or dashboard in SpanishUnconfirmedSource: Crunchtime (opens in a new tab)We looked on its website; its help center (support.crunchtime.com) could not be read, so we could not check whether the app is in Spanish.
Help center in SpanishUnconfirmedSource: Crunchtime (opens in a new tab)Its help center blocked our reading (403), so we could not check for Spanish articles.
Support in SpanishNot publishedSource: Crunchtime (opens in a new tab)Its support policy does not mention support in Spanish.
Website in Spanish for the USNoSource: Crunchtime (opens in a new tab)The website is in English only.

More about Crunchtime

How we score