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Inventory and food cost software review

Ottimate

Accounts payable automation formerly known as Plate IQ: it captures and codes supplier invoices, routes approvals and pays vendors, and connects to inventory partners instead of counting stock or costing recipes. Pricing and term are set in a quote.

By OttimateParent company: Qubiqle, Inc.
Listed, not scored

Not enough verified data yet

We've verified 8 of 12 key facts for this inventory tool. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.

Our verdict

An invoice and supplier payment tool for restaurant back offices, not a food cost system. Pair it with an inventory tool, and read the Proposal: you pay the full term.

What we like

  • Captures supplier invoices with line items, codes them to your GL accounts and routes approvals across locations.
  • Pays suppliers from the same platform (VendorPay), with cash back on select payments.
  • Integrates with QuickBooks Online and Desktop, NetSuite, Sage Intacct and other accounting systems, and with inventory partners such as Yellow Dog and COGS-Well.

What to watch

  • Does not count inventory or cost recipes; for food cost you need a separate inventory system.
  • No published prices: plan, term and renewal are set in a quote.
  • If the agreement ends you pay the whole term, it renews automatically unless you give 30 days' notice, and fees can rise 5% a year at renewal.
  • Ottimate may add 3% to card payments of its fees.

How the score breaks down

We don't score this type of product. It's listed with the same template so you can check its pricing, contract and data with sources; the methodology explains why. How we score

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
Monthly price (full food cost)N/ASource: Ottimate (opens in a new tab)Ottimate sells no plan that counts inventory and costs recipes.
Charged perQuote onlySource: Ottimate (opens in a new tab)What you are charged for is set in each Proposal.
Billing optionsQuote onlySource: Ottimate (opens in a new tab)
Invoice-only planQuote onlySource: Ottimate (opens in a new tab)Ottimate publishes no prices; ottimate.com/pricing/ does not exist and every plan is quoted after a demo.
Published pricingQuote onlySource: Ottimate (opens in a new tab)
Setup or onboarding feeNot publishedSource: Ottimate (opens in a new tab)Not published; any setup charge would be in the Proposal.
POS connection feeN/ASource: Ottimate (opens in a new tab)Ottimate does not connect to a POS.
Other chargesOttimate may add 3% to every payment you make by credit or debit card, and charges 1.5% a month on late balances (Master Services Agreement, sections 3.2 and 3.10).Source: Ottimate (opens in a new tab)
What it does
Data pointValue
Main jobInvoices and accounts payableSource: Ottimate (opens in a new tab)
Inventory countsNot offeredSource: Ottimate (opens in a new tab)Inventory is done in partner systems (COGS-Well, Yellow Dog, Fourth) that receive Ottimate's invoice lines.
Recipe costingNot offeredSource: Ottimate (opens in a new tab)Recipe management is a feature of the COGS-Well partner integration, not of Ottimate itself.
Actual vs. theoretical food costNot offeredSource: Ottimate (opens in a new tab)Its restaurant page covers invoices, approvals, coding, reports and payments; there is no actual vs. theoretical food cost without a partner inventory system.
Supplier invoice captureUnconfirmedSource: Ottimate (opens in a new tab)Invoice capture with line items is the core of the product; whether your plan has a monthly invoice cap is set in the Proposal and not published.
Paying suppliers (AP)IncludedSource: Ottimate (opens in a new tab)VendorPay pays suppliers by your chosen method, with cash back on select payments; whether it is in your plan is set in the Proposal.
Purchase orders to suppliersUnconfirmedSource: Ottimate (opens in a new tab)Ottimate matches invoices against purchase orders; we found no page saying it creates or sends purchase orders to suppliers.
Bar inventory by weight or pourNoSource: Ottimate (opens in a new tab)Ottimate does not count inventory.
POS and accounting
Data pointValue
Works withNo POS connectionSource: Ottimate (opens in a new tab)Its integrations are accounting, ERP and inventory systems, not POS.
POS integrationsSource: Ottimate (opens in a new tab)No POS appears among its integrations (accounting, ERP, club, inventory and ChowNow).
Accounting integrationsQuickBooks Online, NetSuite, Sage Intacct, Xero, Restaurant365, OthersSource: Ottimate (opens in a new tab)QuickBooks Online and Desktop (2018 and later), NetSuite, Sage Intacct, Acumatica and Microsoft Dynamics have their own pages; Xero and Restaurant365 appear as logos on the integrations page.
Size and users
Data pointValue
Minimum locationsUnconfirmedSource: Ottimate (opens in a new tab)We looked on its restaurant, home and support pages; Ottimate does not publish a minimum number of locations.
Users on the planUnconfirmedSource: Ottimate (opens in a new tab)Not published; users are set in the Proposal.
Contract and exit
Data pointValue
Initial termQuote onlySource: Ottimate (opens in a new tab)The initial term is set in the Proposal.
Automatic renewalQuote onlySource: Ottimate (opens in a new tab)It renews automatically for the same length as the initial term, unless the Proposal says otherwise.
Notice to avoid renewal30 daysSource: Ottimate (opens in a new tab)
Leaving earlyFees left in the termSource: Ottimate (opens in a new tab)
Early termination clauseYou can only end the agreement at the end of a term, with 30 days' written notice. If it ends, you pay all fees through the entire term as if it had not been terminated, and prepaid fees are not refunded (Master Services Agreement, section 7.4).Source: Ottimate (opens in a new tab)
Right to raise pricesOttimate may raise the recurring fees in the Proposal by 5% a year on the renewal date, and renews at its then-current rates; if it changes prices for a renewal it gives at least 30 days' notice and you can end the Proposal before the renewal starts (sections 3.5, 3.13 and 7.5).Source: Ottimate (opens in a new tab)
Your data when you leaveUnconfirmedSource: Ottimate (opens in a new tab)We read the Master Services Agreement and support pages; neither says how you get your invoices and data when you leave.
Setup and support
Data pointValue
Setup help includedUnconfirmedSource: Ottimate (opens in a new tab)Ottimate advertises dedicated customer success managers, but does not say whether setup is included or charged.
Live support channelsEmail or ticketsSource: Ottimate (opens in a new tab)Email and tickets in its help center; the support page also shows a general phone number, (917) 900-3716.
Live support hours a weekUnconfirmedSource: Ottimate (opens in a new tab)Its support page and help center do not publish support hours.
Language
Data pointValue
App or dashboard in SpanishPartly (the app or part of the screens)Source: Ottimate Support (opens in a new tab)Only the Copilot assistant (web app, desktop) answers in Spanish; the help center does not document a Spanish interface.
Help center in SpanishNoSource: Ottimate Support (opens in a new tab)The help center is in English, with no language selector.
Support in SpanishNot publishedSource: Ottimate (opens in a new tab)Its support page does not mention support in Spanish.
Website in Spanish for the USNoSource: Ottimate (opens in a new tab)Its sitemap has no Spanish-language pages.

More about Ottimate

How we score