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Software plans
| Plan | Price | Billed per | Notes |
|---|---|---|---|
| Core | $0/monthCAKE (opens in a new tab) · Vendor website · | account | POS terminal with payment processing, reporting and 24/7 support. Growth adds online ordering, loyalty and installation; Scale adds enterprise integrations. None carries a monthly fee. |
Processing rates and fees
| Fee | Amount | Applies to |
|---|---|---|
| In-person card rate | Not publishedSee my price for CAKE (opens the provider's site in a new tab)CAKE (opens in a new tab) · Vendor website · | per transaction · In person |
Hardware
- Ownership
- Included in the planCAKE (opens in a new tab) · Vendor website ·
- Works with another processor
- UnconfirmedCAKE (Mad Mobile) (opens in a new tab) · Contract or terms · CAKE's terms don't say whether its terminals work with another processor. Its written warranty covers only equipment used with a CAKE service, and its standard plans require CAKE's processing.
| Item | Upfront | Monthly |
|---|---|---|
| POS terminal (included) | $0CAKE (opens in a new tab) · Vendor website · | — |
Hardware warranty
The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.
| Hardware warranty included | Lifetime, while your agreement is activeSource: CAKE (opens in a new tab)The pricing page promises lifetime equipment replacement on every plan, with a footnote that limits may apply; those limits are not published. The written warranty is one year, or longer if your order says so. The equipment's cost is built into the card rate, so the coverage lasts while you remain a customer: the same rule we apply to every vendor whose coverage lasts while you keep the agreement that carries it. |
|---|---|
| Warranty conditions | The written warranty (Hardware Return Policy and Limited Warranty, updated September 23, 2025) covers substantial defects for one year from purchase, or the longer period in your order, and only for equipment used with a CAKE service. Apple products carry only Apple's warranty, and batteries are not covered. Not covered: cosmetic damage, normal wear, theft, loss, acts of God, abuse, misuse, negligence, accidents and third-party hardware CAKE has not approved. Once a replacement is authorized, CAKE ships a new or refurbished unit by ground within 3 business days. You return the old unit within 7 days; if you don't, or if it turns out not to be defective or was damaged by abuse, you pay the equipment replacement fee ($1,199 for a POS terminal) plus return shipping. Proof of purchase is required. CAKE publishes no separate paid protection plan, although the contract says an order may offer paid warranty extensions.Source: CAKE (opens in a new tab) |
| Price to replace the main terminal | $1,199 one-timeSource: CAKE (opens in a new tab)A POS terminal on its own: CAKE's equipment replacement fee for a POS terminal, charged when a replacement is not returned or the damage is not covered. A terminal with a customer-facing display is $1,399; every plan lists a "POS Terminal w/ Customer Display", which may be that unit, but the page doesn't say. The same schedule lists $239 for the payment device and $279 for a thermal printer. |
The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.