Restaurant POS review
POS for enterprise quick-service and fast-casual brands, with its own Qu Pay payments. Pricing, card rates and contract terms are only available through sales.
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We've verified 1 of 10 key facts for this POS. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.
RTC ScoreNot enough data
Methodology v0.5.0
We could verify less than 60% of what we score, so we don't rank it.
We could verify 31% of the scoring data
Score by criterion
$0 in promotions our reference restaurant qualifies for
The cash your restaurant puts in before it opens on the new POS, in our reference scenario ($30k/month in card sales, $35 average ticket, 2 terminals, 1 location, 36 months): equipment you buy up front plus one-time setup or installation fees. Same rows for every POS.
25% of the RTC Score
| Total to get started | Can't be calculated with published data |
|---|
What's missing
Left out and why
What the vendor's current promotions are worth to our reference restaurant ($30k/month in card sales, $35 average ticket, 2 terminals, 1 location, 36 months), an established restaurant switching from another company's POS.
25% of the RTC Score
Counted in the RTC Score
$0
No current switching or signing promotion. It counts $0.
Promotions end and change, so we re-check them: one with no end date comes down if we can't re-check it within 30 days, and an expired one stops counting the day after it ends.
The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.
| Hardware warranty included | UnconfirmedSource: Qu Beyond (opens in a new tab)Qu sells through demos and publishes no hardware warranty. Its public terms (website terms and the Qu Pay and Adyen third-party terms) say nothing about a POS hardware warranty; Adyen payment devices fall under Adyen's own terms. |
|---|---|
| Warranty conditions | UnconfirmedSource: Qu Beyond (opens in a new tab) |
| Price to replace the main terminal | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu publishes no hardware prices; its site asks you to book a demo. |
The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.
Whether you can try the POS and leave, and what it costs you if you do. Same rows for every POS.
| Trial or money-back period | None publishedSource: Qu Beyond (opens in a new tab)We checked Qu's site, POS, support and contact pages: no trial or money-back window is published. |
|---|---|
| Trial period | N/ASource: Qu Beyond (opens in a new tab)No trial is published. |
| Charges during the trial | N/ASource: Qu Beyond (opens in a new tab)No trial is published. |
| Trial conditions | No trial or refund window is published; Qu offers a demo request.Source: Qu Beyond (opens in a new tab) |
In the RTC Score the trial is part of the contract block, the lowest weight in the model: full points when you can try it with no software charges or get your money back, half when you can cancel without the early termination fee but the charges during the trial are yours.
Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.
| Data point | Value |
|---|---|
| Software from | Quote onlySee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)The site asks you to talk to sales; no price is published. |
| Software billed per | Not published()Source: Qu Beyond (opens in a new tab)Qu sells by quote to brands with 20 to 2,500+ locations and publishes no prices. |
| Kitchen display (KDS) fee | Quote onlySee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu sells by quote to brands with 20 to 2,500+ locations and publishes no prices. |
| Data point | Value |
|---|---|
| Who processes your cards | You can choose your processorSource: Qu Beyond (opens in a new tab)Qu Pay is Qu's own processing, run on Adyen; Qu also works with integrated payment providers. |
| Pricing model for card fees | Interchange-plusSource: Qu Beyond (opens in a new tab)For Qu Pay. The markup is shown during account setup ("Agree to Processing Fee") and is not published. |
| In-person card rate | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab) |
| In-person fee per transaction | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu Pay passes through interchange plus a per-transaction markup that is only shown during account setup. |
| Online card rate | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu Pay passes through interchange plus a per-transaction markup that is only shown during account setup. |
| Online fee per transaction | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu Pay passes through interchange plus a per-transaction markup that is only shown during account setup. |
| Keyed-in card rate | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu Pay passes through interchange plus a per-transaction markup that is only shown during account setup. |
| Keyed-in fee per transaction | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)Qu Pay passes through interchange plus a per-transaction markup that is only shown during account setup. |
| Annual fees per device | Not publishedSee my price for Qu POS (opens the provider's site in a new tab)Source: Qu Beyond (opens in a new tab)The Qu Pay pricing schedule lists no annual per-device fee, but the detailed amounts are only shown during account setup. |
| Dual pricing or surcharge program | Unconfirmed()Source: Qu Beyond (opens in a new tab)We checked Qu's site, Qu Pay page and third-party terms and found no dual pricing, surcharge or cash discount program published for US restaurants. |
| Cards the program covers | Unconfirmed()Source: Qu Beyond (opens in a new tab)We checked Qu's site, Qu Pay page and third-party terms and found no dual pricing, surcharge or cash discount program published for US restaurants. |
| Other fees in the contract | The Qu Pay terms list a refund processing fee, a chargeback fee, a returned item or NSF fee and a one-time cost for EMV payment terminals, with amounts set during account setup. Qu can require a reserve deposit (MPL Reserve) before you process, and payment terminals must be returned when the service ends.Source: Qu Beyond (opens in a new tab) |
| Data point | Value |
|---|---|
| Hardware | Not publishedSource: Qu Beyond (opens in a new tab)Qu publishes no hardware prices or terms for its POS terminals. The Qu Pay terms list a one-time cost for payment terminals, which must be returned to Qu when the service ends. |
| Hardware works with another processor | NoSource: Qu Beyond (opens in a new tab)Applies to Qu Pay payment terminals. Qu doesn't say whether its POS terminals work with another processor. |
| Data point | Value |
|---|---|
| Initial term | Not publishedSource: Qu Beyond (opens in a new tab) |
| Automatic renewal | Not publishedSource: Qu Beyond (opens in a new tab)The Qu Pay terms refer to an initial term and renewal terms, but their length is set in the Master SaaS Agreement, which is not public. Qu's new Qu Pay Terms and Conditions page (updated Sep 22, 2026) also leave the term, renewals and leaving early to the Master SaaS Agreement and your sales order. |
| Notice to avoid renewal | Not publishedSource: Qu Beyond (opens in a new tab)The Qu Pay terms refer to an initial term and renewal terms, but their length is set in the Master SaaS Agreement, which is not public. Qu's new Qu Pay Terms and Conditions page (updated Sep 22, 2026) also leave the term, renewals and leaving early to the Master SaaS Agreement and your sales order. |
| How the early termination fee is calculated | Not publishedSource: Qu Beyond (opens in a new tab) |
| Early termination fee | Not publishedSource: Qu Beyond (opens in a new tab) |
| Exclusive processing commitment | Not publishedSource: Qu Beyond (opens in a new tab)Qu works with Qu Pay or integrated providers; any processing commitment would be in the Master SaaS Agreement, which is not public. |
| Right to raise prices during the term | For Qu Pay: after the initial term, Qu can raise processing prices with 3 months' notice before the term ends, effective at renewal. It can also pass through card network or acquirer fee increases at any time, adjust prices for inflation once every 12 months with 1 month's notice, and update these terms with 30 days' notice. Software price terms are in the Master SaaS Agreement, which is not public.Source: Qu Beyond (opens in a new tab) |
| Personal guarantee by the signer | Not publishedSource: Qu Beyond (opens in a new tab)The Qu Pay terms have no personal guarantee clause, but they sit under a Master SaaS Agreement that is not public. |
| Data point | Value |
|---|---|
| Own online ordering | Not publishedSource: Qu Beyond (opens in a new tab)Qu offers its own branded online ordering, but doesn't say whether it is included in the quoted price or billed apart. |
| No per-order commission on own online ordering | YesSource: Qu Beyond (opens in a new tab) |
| Delivery app integrations | DoorDash, Uber Eats, GrubhubSource: Qu Beyond (opens in a new tab) |
| Data point | Value |
|---|---|
| Kitchen display system (KDS) | Not publishedSource: Qu Beyond (opens in a new tab)Qu offers its own KDS, but doesn't say whether it is included in the quoted price or billed apart. |
| Loyalty program | Not offeredSource: Qu Beyond (opens in a new tab)Qu offers built-in discounts and connects to loyalty partners such as Paytronix; we found no loyalty program of its own. |
| Data point | Value |
|---|---|
| Support 24/7 | YesSource: Qu Beyond (opens in a new tab) |
| Data point | Value |
|---|---|
| POS screen in Spanish | UnconfirmedSource: Qu Beyond (opens in a new tab)We searched Qu's site, POS, KDS and support pages and found no mention of Spanish or other languages; its help center requires a customer login. |
| Back office in Spanish | UnconfirmedSource: Qu Beyond (opens in a new tab)We searched Qu's site, POS, KDS and support pages and found no mention of Spanish or other languages; its help center requires a customer login. |
| Kitchen display in Spanish | UnconfirmedSource: Qu Beyond (opens in a new tab)We searched Qu's site, POS, KDS and support pages and found no mention of Spanish or other languages; its help center requires a customer login. |
| Language of kitchen tickets | UnconfirmedSource: Qu Beyond (opens in a new tab)We searched Qu's site, POS, KDS and support pages and found no mention of Spanish or other languages; its help center requires a customer login. |
| Language of customer receipts | UnconfirmedSource: Qu Beyond (opens in a new tab)We searched Qu's site, POS, KDS and support pages and found no mention of Spanish or other languages; its help center requires a customer login. |
| Support in Spanish (as declared by the vendor) | UnconfirmedSource: Qu Beyond (opens in a new tab)Qu publishes 24/7 support but doesn't say in which languages. |
| Website in Spanish for the US | No()Source: Qu Beyond (opens in a new tab)The site has no Spanish version (qubeyond.com/es returns not found). |
