Reservation system review

TableAgent

Name: TableAgent
Rating: 7.3

A free reservation system for one location, with online bookings, a waitlist and table management at $0 a month and no per-guest fees; text messages and online payments are optional monthly add-ons, and it doesn't connect to any POS.

By TableAgentParent company: TableAgent LLCVerified Oct 17, 2026

RTC SCORE

7.3

#5 of 14 with enough data

Our verdict

A $0 option for a single location that needs online bookings and a floor plan. Plan on the paid add-ons if you want text messages or deposits, and look elsewhere if you need your POS connected.

What we like

Online bookings, a waitlist and table management for $0 a month, with no fee per booking or per guest.
Deposits, prepaid events and no-show fees with a flat monthly add-on and no fee per transaction.
Paid add-ons go month to month and you cancel them from the dashboard.

What to watch

It doesn't connect to any POS.
Text messages to guests are a paid add-on, and we didn't find whether guests can reply.
The free plan covers one location, and TableAgent may change or limit its free services.
No published support hours and little documentation for restaurants.

How the score breaks down

RTC Score7.3out of 10

Methodology v1.0.0

Data completeness90%

We could verify 90% of the scoring data

Strongest points: 12-month cost (reference restaurant), Table management, Waitlist
Weakest point: POS systems it connects to

Score by criterion

12-month cost (reference restaurant)Weight 22%Strongest10.0 out of 10
$0 over 12 months
Table managementWeight 8%Strongest10.0 out of 10
WaitlistWeight 7%Strongest10.0 out of 10
POS systems it connects toWeight 7%Weakest0.0 out of 10
Published pricingWeight 5%10.0 out of 10
Where guests can bookWeight 5%4.0 out of 10
Guest profilesWeight 5%10.0 out of 10
Deposits and prepaymentsWeight 5%5.0 out of 10
Card guarantee and no-show feeWeight 5%5.0 out of 10
POS integration in the planWeight 5%0.0 out of 10
Initial termWeight 5%10.0 out of 10
Texting with guestsWeight 4%No data
No charge per guest from your own websiteWeight 3%10.0 out of 10
Diners from the provider's own appWeight 3%10.0 out of 10
Email campaigns to your guestsWeight 3%No data
Early termination feeWeight 3%7.5 out of 10
Live support hours a weekWeight 3%No data
Notice to avoid renewalWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data point	Value
Monthly fee	$0/moVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The free plan has no monthly fee. Text messages, online payments and an unlisted profile are optional paid add-ons.
Per guest from the provider's network	$0Verified Oct 17, 2026Source: TableAgent (opens in a new tab)No charge per guest, including guests who book through your TableAgent profile.
Per guest from your own website	$0Verified Oct 17, 2026Source: TableAgent (opens in a new tab)Bookings from the widget on your website are free.
Published pricing	PublishedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)
Bookings included	UnlimitedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)No cap on bookings is published; the terms allow reasonable usage limits on every plan.
Free plan	YesVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Free for one location under the same owner, unless TableAgent approves an exception in writing. TableAgent may change or limit its free services.
Setup fee	$0 one-timeVerified Oct 17, 2026Source: TableAgent (opens in a new tab)
Platform fee on prepayments	0%Verified Oct 17, 2026Source: TableAgent (opens in a new tab)Online payments are a $29 monthly add-on with no fee per transaction; your own Stripe, Square or Authorize.Net account processes the cards.
Other fees and add-ons	Optional add-ons: text messages (confirmations, reminders and table-ready alerts) from $29 a month, online payments (deposits, prepaid events, gift cards) for $29 a month and an unlisted profile for $30 a month.Verified Oct 17, 2026Source: TableAgent (opens in a new tab)

Reservations and guests
Data point	Value
Where guests can book	Your website, The provider's diner appVerified Oct 17, 2026Source: TableAgent (opens in a new tab)A booking widget for your website and your public profile on TableAgent. Its pages don't name Google or Instagram, so they are not counted.
Diners from the provider's own app	Yes, it has its own diner appVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Restaurants get a public profile on TableAgent's diner site, where guests search and book; keeping it unlisted costs extra.
Guest profiles	In the reference planVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The free plan lists guest management tools; TableAgent does not detail what the guest records include.
Texting with guests	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The SMS add-on sends confirmations, reminders and table-ready alerts; we didn't find whether guests can reply.
Email campaigns to your guests	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Its pages list coupons, deals and bulk text reminders, but we didn't find email campaigns to your guests.

Tables and waitlist
Data point	Value
Table management	In the reference planVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Reservation book, floor activity, table status, table groups and sections, all free.
Waitlist	In the reference planVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The waitlist is free; telling guests their table is ready by text needs the SMS add-on.

Deposits and no-shows
Data point	Value
Deposits and prepayments	Paid add-onVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Booking deposits and prepaid events come with the online payments add-on ($29 a month).
Card guarantee and no-show fee	Paid add-onVerified Oct 17, 2026Source: TableAgent (opens in a new tab)No-show fees are among the charges you can take with the online payments add-on; the restaurant sets and discloses them.

POS integration
Data point	Value
POS systems it connects to	Verified Oct 17, 2026Source: TableAgent (opens in a new tab)TableAgent says it does not allow third-party integrations; Stripe, Square and Authorize.Net are only used to take payments, not as a POS connection.
POS integration in the plan	Not offeredVerified Oct 17, 2026Source: TableAgent (opens in a new tab)

Contract and exit
Data point	Value
Initial term	Month to monthVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The free plan has no term. Paid add-ons last the period chosen at checkout (monthly on the pricing page) and renew for the same period.
Automatic renewal	1 monthVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Monthly add-ons renew every month; a longer period chosen at checkout renews for that period.
Notice to avoid renewal	0 daysVerified Oct 17, 2026Source: TableAgent (opens in a new tab)You cancel in the dashboard before the renewal; it takes effect at the end of the paid period.
Early termination fee	You pay the period already billedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Only for the paid add-ons: canceling stops the next renewal and the period already paid is not refunded. The free plan has nothing to pay.
Early termination clause	No early termination fee. Canceling a paid add-on stops the next renewal, takes effect at the end of the period already paid and that period is not refunded (Terms of Service, section 10).Verified Oct 17, 2026Source: TableAgent (opens in a new tab)
Right to raise prices	TableAgent may change subscription prices going forward; for an existing subscription a price change normally takes effect no earlier than the next renewal and is disclosed in advance. It may also change or limit the free services (sections 9 and 10).Verified Oct 17, 2026Source: TableAgent (opens in a new tab)
Your guest data when you leave	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The terms say data may be deleted, kept or made available for export according to your plan, and TableAgent doesn't have to keep data after a free service ends; we didn't find how you export your guests.

Support
Data point	Value
Support 24/7	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)It publishes a toll-free phone line and an email address for restaurants, without support hours.
Live support hours a week	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)No support hours are published for restaurants.

Language
Data point	Value
Restaurant app in Spanish	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Its feature list mentions time zones and languages, but we didn't find a page that documents the restaurant dashboard in Spanish.
Booking page and messages in Spanish	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)We didn't find a page that says which languages the booking widget and the guest messages use.
Help center in Spanish	UnconfirmedVerified Oct 17, 2026Source: TableAgent (opens in a new tab)Its help page is in English and written for diners; we didn't find a help center for restaurants in Spanish.
Website in Spanish for the US	NoVerified Oct 17, 2026Source: TableAgent (opens in a new tab)The site has a language menu that includes Spanish, but choosing it left the restaurant pages in English on 17-oct-2026.

More about TableAgent

How we score