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Software plans
| Plan | Price | Billed per | Notes |
|---|---|---|---|
| Point of Sale | $69/monthTouchBistro (opens in a new tab) · Vendor website · | location | Software only; hardware is required and priced separately. |
| Essentials Bundle | $119/monthTouchBistro (opens in a new tab) · Vendor website · | location | Software, restaurant hardware and integrated payments; processing and additional fees apply. The home page FAQ lists the bundle at $99 a month with $0 upfront hardware. |
Processing rates and fees
| Fee | Amount | Applies to |
|---|---|---|
| In-person card rate | Not publishedSee my price for TouchBistro (opens the provider's site in a new tab)TouchBistro (opens in a new tab) · Vendor website · | per transaction · In person |
| In-person fee per transaction | Not publishedSee my price for TouchBistro (opens the provider's site in a new tab)TouchBistro (opens in a new tab) · Vendor website · | per transaction · In person |
Hardware
- Ownership
- You buy itTouchBistro (opens in a new tab) · Vendor website · With the Point of Sale plan you buy the hardware, in monthly installments from two terminals, or use a compatible iPad you already own. The Essentials Bundle includes hardware in its monthly price.
- Works with another processor
- YesTouchBistro (opens in a new tab) · Vendor website ·
| Item | Upfront | Monthly |
|---|---|---|
| Hardware included in the Essentials Bundle | $0TouchBistro (opens in a new tab) · Vendor website · $0 upfront: the hardware is paid through the bundle's monthly price ($119 a month on the pricing page, $99 in this FAQ). TouchBistro doesn't say how many terminals the bundle includes. With the Point of Sale plan you buy the hardware by quote instead. | — |
Hardware warranty
The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.
| Hardware warranty included | 1 year()Source: TouchBistro (opens in a new tab)TouchBistro gives no warranty of its own; hardware bought from it carries the manufacturer's warranty "in most cases", and you report problems to TouchBistro Support. The main terminal is an iPad, and Apple's limited warranty covers defects for one year from the original purchase (apple.com/legal/warranty, read 2026-10-01). |
|---|---|
| Warranty conditions | Only the manufacturer's warranty applies, and hardware problems go to TouchBistro Support. Its Merchant Terms give no warranty of their own on the services (§17). If you default, TouchBistro can disable remotely the iPads bought on a hardware payment plan, or iPads given as a hardware incentive during the initial term (§22). It publishes no accidental-damage coverage, advance replacement, shipping terms or paid protection plan. Its own pages disagree on financing: the hardware FAQ says there are no hardware payment plans, while the pricing FAQ offers financing from two terminals.Source: TouchBistro (opens in a new tab) |
| Price to replace the main terminal | Quote onlySee my price for TouchBistro (opens the provider's site in a new tab)Source: TouchBistro (opens in a new tab)The main terminal is an iPad, with an optional stand. TouchBistro publishes no hardware prices on its hardware or pricing pages; both ask you to request a quote. You can use a compatible iPad you already own. |
The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.