| Term | Detail |
|---|---|
| Initial term | Not publishedOlo Inc. (SEC Form 10-K, Wayback Machine copy) (opens in a new tab) · Vendor website · ()Olo doesn't publish its contract. Its last annual report (February 2025) said contracts usually start at three years or more and renew automatically for one to two years. |
| Automatic renewal | Not publishedOlo Inc. (SEC Form 10-K, Wayback Machine copy) (opens in a new tab) · Vendor website · ()Not published; see the note on the term. |
| Notice to avoid renewal | Not publishedOlo (opens in a new tab) · Vendor website · Olo doesn't publish its contract or the notice needed to stop a renewal. |
| Early termination fee (ETF) | Not publishedOlo (opens in a new tab) · Vendor website · Olo doesn't publish a cancellation fee. |
| How the ETF is calculated | Set in your application or quote; not published. |
| Exclusive processing commitment in the contract | NoOlo (opens in a new tab) · Vendor website · Olo Pay is optional: Olo's partner directory lists other payment processors (for example Elavon and FreedomPay). |
| Right to raise prices | Not publishedOlo (opens in a new tab) · Vendor website · Olo doesn't publish whether it can change prices during the term. |
| Trial period | Not publishedOlo (opens in a new tab) · Vendor website · Olo offers a demo; it doesn't publish a trial. |
| Charges before you go live | Not publishedOlo Inc. (SEC Form 10-K, Wayback Machine copy) (opens in a new tab) · Vendor website · ()Not published. Its last annual report (February 2025) said most implementation fees were billed when the agreement was signed. |
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.