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| Term | Detail |
|---|---|
| Initial term | 12 monthsEpos Now (opens in a new tab) · Contract or terms · 12-month software licence. The Care Plan runs 36 months and Hardware-as-a-Service follows its own period. |
| Automatic renewal | Renews for 12 monthsEpos Now (opens in a new tab) · Contract or terms · |
| Notice to avoid renewal | 30 daysEpos Now (opens in a new tab) · Contract or terms · |
| Early termination fee (ETF) | Hardware-as-a-Service: the monthly fee for each month left in the period. ProtectNow: the outstanding balance of the contract.Epos Now (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | Not researched yet |
| Exclusive processing commitment in the contract | NoEpos Now (opens in a new tab) · Contract or terms · Not exclusive, but a monthly Payment Premium applies if you don't process enough with its partners. |
| Right to raise prices | Epos Now can raise support plan fees at any time with 30 days' notice; if you don't accept, you can cancel the plan with a pro-rata refund (terms §11.8). It can also start, raise or remove charges for its APIs with 7 days' notice. Software and support prices go up with your number of devices and locations.Epos Now (opens in a new tab) · Contract or terms · |
| Trial period | N/AEpos Now (opens in a new tab) · Contract or terms · Epos Now offers a guided demo, not a trial of the POS. |
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.