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| Term | Detail |
|---|---|
| Initial term | 36 monthsNCR Voyix (opens in a new tab) · Contract or terms · Published Aloha Cloud terms; your order form can set another term. Enterprise Aloha master agreements are not public. |
| Automatic renewal | Renews for 12 monthsNCR Voyix (opens in a new tab) · Contract or terms · |
| Notice to avoid renewal | 60 daysNCR Voyix (opens in a new tab) · Contract or terms · |
| Early termination fee (ETF) | You can cancel by calling NCR Voyix, but if you cancel, or NCR Voyix ends the service for cause, during the term, you are charged at once for every month left in the term, adjusted if you lose promotional pricing. Adding a product with a longer minimum term (such as hardware paid in installments) extends the whole term to match. Subscribed hardware must be returned, and returning it before the initial term ends carries restocking fees. These are the published Aloha Cloud terms; enterprise Aloha master agreements are not public.NCR Voyix (opens in a new tab) · Contract or terms · |
| How the ETF is calculated | 100% of the remaining monthly software fees for each month left in the term. |
| Exclusive processing commitment in the contract | NoNCR Voyix (opens in a new tab) · Contract or terms · The Aloha Cloud agreement doesn't make you process with NCR Voyix, but a promotional price can be tied to using its processing, and NCR Voyix can reprice you if you stop. |
| Right to raise prices | On an annual or multi-year plan, NCR Voyix can raise rates once a calendar year, including during the initial term, by up to the change in the Consumer Price Index plus 5% (never less than 5%). On other plans, rates and fees can change at any time with 30 days' email notice. NCR Voyix can also change the agreement with 30 days' notice; you can reject a change by canceling within those 30 days, under the agreement's terms.NCR Voyix (opens in a new tab) · Contract or terms · |
| Trial period | N/ANCR Voyix (opens in a new tab) · Vendor website · |
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.