Restaurant POS review

Rezku

Name: Rezku
Rating: 4.7

iPad restaurant POS at $99 a month for up to 3 stations, with hardware rented per station and a third-party card processor. Billing is monthly with no early termination fee.

By RezkuParent company: Guest Innovations (private company)Verified Oct 1, 2026

Shortest term (tied). Among 15 POS systems with a published term.

RTC SCORE

4.7

#7 of 13 with enough data

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Our verdict

A simple monthly option for small restaurants. Ask for the processor's agreement too, since that is where the term and fees live.

What we like

Monthly billing with no early termination fee.
Online ordering and 24/7 US-based support included.

What to watch

Card processing runs through a separate processor with its own terms and a monthly minimum.

How the score breaks down

Verified Oct 1, 2026Each data point and its source are under “All the data, with sources”, further down this page.How we score

Points by criterion

#7 of 13 with enough data

70% of the RTC Score
- Cost to get started (reference restaurant): No data · 25 points not verified
- Switching or signing bonus you qualify for (reference restaurant): 0 of 25 · Weakest
- 36-month total cost (reference restaurant): 17.2 of 20 · Strongest · $4,932 over 36 months
24% of the RTC Score
- Own online ordering: 11 of 11 · Strongest
- Hardware warranty included: 2.4 of 8
- Support 24/7 (as the vendor publishes it): 5 of 5 · Strongest
6% of the RTC Score
- 6 criteria in one bar: 5 of 6
- Initial term: Weight 2%
- Early termination fee: Weight 2%
- Exclusive processing commitment: Weight 1%
- Trial or money-back period: Weight 1%
- Length of automatic renewals: Weight 1%
- Notice to avoid renewal: Weight 0%

No data: lowers completeness, never counts as zero

Methodology v0.5.0

RTC Score4.7out of 10

Methodology v0.5.0

Data completeness75%

We could verify 75% of the scoring data

Strongest points: 36-month total cost (reference restaurant), Own online ordering, Support 24/7 (as the vendor publishes it)
Weakest point: Switching or signing bonus you qualify for (reference restaurant)

Score by criterion

Cost to get started (reference restaurant)Weight 25%No data
Switching or signing bonus you qualify for (reference restaurant)Weight 25%Weakest0.0 out of 10
$0 in promotions our reference restaurant qualifies for
36-month total cost (reference restaurant)Weight 20%Strongest8.6 out of 10
$4,932 over 36 months
Own online orderingWeight 11%Strongest10.0 out of 10
Hardware warranty includedWeight 8%3.0 out of 10
Support 24/7 (as the vendor publishes it)Weight 5%Strongest10.0 out of 10
Initial termWeight 2%10.0 out of 10
Early termination feeWeight 2%10.0 out of 10
Exclusive processing commitmentWeight 1%10.0 out of 10
Trial or money-back periodWeight 1%0.0 out of 10
Length of automatic renewalsWeight 1%10.0 out of 10
Notice to avoid renewalWeight 0%10.0 out of 10

Cost to get started

The cash your restaurant puts in before it opens on the new POS, in our reference scenario ($30k/month in card sales, $35 average ticket, 2 terminals, 1 location, 36 months): equipment you buy up front plus one-time setup or installation fees. Same rows for every POS.

25% of the RTC Score

Total to get started	Can't be calculated with published data

What's missing

Upfront price of POS station (stand, printer, card reader and iPad): not in our catalog yet.

Left out and why

Monthly and yearly charges (rent, software, yearly fees per device) are part of the 36-month cost, not of the entry cost.

Switching or signing bonus

What the vendor's current promotions are worth to our reference restaurant ($30k/month in card sales, $35 average ticket, 2 terminals, 1 location, 36 months), an established restaurant switching from another company's POS.

25% of the RTC Score

Counted in the RTC Score

No current switching or signing promotion. It counts $0.

Promotions end and change, so we re-check them: one with no end date comes down if we can't re-check it within 30 days, and an expired one stops counting the day after it ends.

Hardware warranty

The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.

Hardware warranty included	1 yearVerified Oct 1, 2026Source: Apple (opens in a new tab)The coverage is the manufacturer's: the main screen of the POS station is an iPad, and Rezku's terms send defective hardware back to its manufacturer ("Each manufacture carries a different warranty"). Apple's limited warranty covers the iPad for one year from the original purchase. Rezku publishes no warranty or replacement terms of its own for the station covered by its $19-a-month hardware fee.
Warranty conditions	Rezku gives no warranty of its own on hardware you buy: defective units go back to their manufacturer, and each manufacturer has its own warranty. Rezku accepts returns only within 30 days, in new condition, with return shipping at your cost and a 15% restocking fee, and card readers and iPads cannot be returned. No paid protection plan is published.Verified Sep 30, 2026Source: Rezku (opens in a new tab)
Price to replace the main terminal	Not publishedSee my price for Rezku (opens the provider's site in a new tab)Verified Sep 30, 2026Source: Rezku (opens in a new tab)The station (stand, printer, card reader and iPad) carries a $19-a-month hardware fee per POS station. Rezku publishes no price to buy it or to replace it if it is lost or damaged. The main screen is an iPad, and Rezku doesn't accept iPad returns.

The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.

Trial or money-back period

Whether you can try the POS and leave, and what it costs you if you do. Same rows for every POS.

Trial or money-back period	None publishedVerified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)The pricing page has a button to start a trial, but it leads to a sales contact form and no length or terms are published. The terms offer a two-week trial only for the Rezku Tablet App and the Waitku App (reservations and waitlist), not the POS.
Trial period	N/AVerified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)No trial is published for the POS.
Charges during the trial	N/AVerified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)No trial is published for the POS.
Trial conditions	No trial is published for the POS, and Rezku doesn't refund software charges. Hardware can be returned within 30 days with a 15% restocking fee; iPads and card readers can't be returned.Verified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)

In the RTC Score the trial is part of the contract block, the lowest weight in the model: full points when you can try it with no software charges or get your money back, half when you can cancel without the early termination fee but the charges during the trial are yours.

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Software
Data point	Value
Software from	$99/moVerified Sep 30, 2026Source: Rezku (opens in a new tab)Basic plan, up to 3 POS stations.
Software billed per	LocationVerified Sep 30, 2026Source: Rezku (opens in a new tab)
Kitchen display (KDS) fee	$0/mo per deviceVerified Oct 1, 2026Source: Rezku (opens in a new tab)The kitchen display software is listed among the features included in the $99 Basic plan. Rezku sells a 20-inch KDS screen but publishes no price for it.

Payment processing
Data point	Value
Who processes your cards	A third-party processor you sign up withVerified Sep 30, 2026Source: Rezku (opens in a new tab)Rezku works with a third-party processor and stays your point of contact. Its terms require an account with a processor and a monthly minimum.
Pricing model for card fees	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
In-person card rate	N/AVerified Sep 30, 2026Source: Rezku (opens in a new tab)Card processing is contracted separately with a third-party processor, so the rate depends on that agreement.
In-person fee per transaction	N/AVerified Sep 30, 2026Source: Rezku (opens in a new tab)
Online card rate	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
Online fee per transaction	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
Keyed-in card rate	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
Keyed-in fee per transaction	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
Annual fees per device	N/AVerified Oct 1, 2026Source: Rezku (opens in a new tab)Card processing goes through a third-party processor, so the pricing model and rates depend on that agreement; Rezku publishes none.
Dual pricing or surcharge program	YesVerified Sep 30, 2026Source: Rezku (opens in a new tab)Rezku Dual Pricing shows a cash price and a non-cash price on the customer display and the receipt. With it, card processing costs your restaurant $0 in our estimate and your customers pay the difference. Rezku does not publish the percentage. Card network rules and state laws apply, and some states limit or ban surcharges.
Cards the program covers	Every card, debit and credit (dual pricing or cash discount)Verified Oct 1, 2026Source: Rezku (opens in a new tab)Dual pricing: every non-cash payment pays the card price, so it covers debit and credit. Rezku doesn't publish the percentage.
Other fees in the contract	Implementation (one-on-one training and a custom menu build) is billed separately from the subscription, with no published price. Hardware is $19 a month per POS station. The terms require an active merchant services account and a minimum monthly processing fee on top of the other fees, and say that after the first year the POS service is prepaid yearly in advance. Software charges are not refunded.Verified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)The implementation charge is on the pricing page: "implementation is billed separately from your software subscription." Rezku publishes neither the minimum processing fee nor the implementation price.

Hardware
Data point	Value
Hardware	Leased monthlyVerified Sep 30, 2026Source: Rezku (opens in a new tab)$19 a month per station, including stand, printer, card reader and iPad.
Hardware works with another processor	UnconfirmedVerified Oct 1, 2026Source: Rezku (opens in a new tab)Rezku can reuse iPads and Epson or Star printers you already own, but it doesn't say whether its rented station and card reader work with another processor.

Contract and exit
Data point	Value
Initial term	Month to monthVerified Sep 30, 2026Source: Rezku (opens in a new tab)Billed monthly; you can cancel at the end of any month, without proration. Check this in writing: the same terms say that after the first year the POS service is prepaid yearly, and a Rezku blog comparison (Apr 2026) describes its contracts as month to month after 1 year.
Automatic renewal	Month to monthVerified Sep 30, 2026Source: Rezku (opens in a new tab)
Notice to avoid renewal	0 daysVerified Sep 30, 2026Source: Rezku (opens in a new tab)
How the early termination fee is calculated	No early termination feeVerified Sep 30, 2026Source: Rezku (opens in a new tab)
Early termination fee	No early termination fee; fees already billed are not prorated.Verified Sep 30, 2026Source: Rezku (opens in a new tab)
Exclusive processing commitment	NoVerified Sep 30, 2026Source: Rezku (opens in a new tab)
Right to raise prices during the term	The Terms of Use set no price lock and no notice period for price changes: Rezku says it may change the terms at any time, and the latest version binds you when you use the service.Verified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)
Personal guarantee by the signer	NoVerified Oct 1, 2026Source: Guest Innovations (Rezku) (opens in a new tab)Rezku's Terms of Use have no personal guarantee clause. Card processing is signed separately with a third-party processor, whose agreement we couldn't read and may ask for one.

Online ordering and delivery
Data point	Value
Own online ordering	Included in the base planVerified Sep 30, 2026Source: Rezku (opens in a new tab)
No per-order commission on own online ordering	YesVerified Oct 1, 2026Source: Rezku (opens in a new tab)Rezku's blog also says it charges direct online orders a flat monthly platform fee instead of a per-order commission.
Delivery app integrations	DoorDash, Uber Eats, GrubhubVerified Oct 1, 2026Source: Rezku (opens in a new tab)The page shows the DoorDash, Uber Eats and Grubhub logos under that text, and Rezku can also dispatch DoorDash Drive drivers from the POS.

Features
Data point	Value
Kitchen display system (KDS)	IncludedVerified Oct 1, 2026Source: Rezku (opens in a new tab)
Loyalty program	Included in the base planVerified Oct 1, 2026Source: Rezku (opens in a new tab)

Support
Data point	Value
Support 24/7	YesVerified Sep 30, 2026Source: Rezku (opens in a new tab)24/7 US-based support included at no extra charge.

Language
Data point	Value
POS screen in Spanish	UnconfirmedVerified Oct 1, 2026Source: Apple App Store (listing by Rezku) (opens in a new tab)We searched Rezku's site, pricing, feature pages and terms and found no documentation of Spanish. Its App Store listing shows English only, which is only a hint.
Back office in Spanish	UnconfirmedVerified Oct 1, 2026Source: Apple App Store (listing by Rezku) (opens in a new tab)We searched Rezku's site, pricing, feature pages and terms and found no documentation of Spanish. Its App Store listing shows English only, which is only a hint.
Kitchen display in Spanish	UnconfirmedVerified Oct 1, 2026Source: Apple App Store (listing by Rezku) (opens in a new tab)We searched Rezku's site, pricing, feature pages and terms and found no documentation of Spanish. Its App Store listing shows English only, which is only a hint.
Language of kitchen tickets	UnconfirmedVerified Oct 1, 2026Source: Apple App Store (listing by Rezku) (opens in a new tab)We searched Rezku's site, pricing, feature pages and terms and found no documentation of Spanish. Its App Store listing shows English only, which is only a hint.
Language of customer receipts	UnconfirmedVerified Oct 1, 2026Source: Apple App Store (listing by Rezku) (opens in a new tab)We searched Rezku's site, pricing, feature pages and terms and found no documentation of Spanish. Its App Store listing shows English only, which is only a hint.
Support in Spanish (as declared by the vendor)	UnconfirmedVerified Oct 1, 2026Source: Rezku (opens in a new tab)Rezku advertises 24/7 US support but doesn't say in which languages.
Website in Spanish for the US	NoVerified Oct 1, 2026Source: Rezku (opens in a new tab)The site has no Spanish version (rezku.com/es returns not found).

More about Rezku

How we score