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Scheduling software review

Sling

Scheduling and time tracking app owned by Toast, priced per user. Scheduling is free for up to 30 users, and the Premium plan with the mobile time clock costs $2 per user a month.

By SlingParent company: Toast

RTC SCORE

8.5

#3 of 14 with enough data

What we like

  • Free scheduling for up to 30 users, and the Premium plan with a mobile time clock and geofencing costs $2 per user a month.
  • Premium tracks labor cost against sales, overtime, breaks and rest time between shifts.
  • Owned by Toast, with a two-way Toast integration for employees, clock-ins and sales.

What to watch

  • Shared-kiosk clock-in, automatic shift assignment and payroll reports require the Business plan.
  • Your account data can't be recovered once you close the account, so export first.
  • No phone or live chat support is published, and no tip pooling.

How the score breaks down

RTC Score8.5out of 10

Methodology v1.0.0

Data completeness96%

We could verify 96% of the scoring data

Strongest points
12-month cost (reference restaurant), Time clock, Hours into payroll
Weakest point
POS systems it connects to

Score by criterion

  • 12-month cost (reference restaurant)Weight 22%Strongest10.0 out of 10

    $360 over 12 months

  • Time clockWeight 8%Strongest10.0 out of 10
  • POS systems it connects toWeight 8%Weakest4.3 out of 10
  • Hours into payrollWeight 7%Strongest10.0 out of 10
  • Labor cost against salesWeight 6%10.0 out of 10
  • Published pricingWeight 5%10.0 out of 10
  • Shift swaps and open shiftsWeight 5%10.0 out of 10
  • POS sales on the scheduleWeight 5%2.9 out of 10
  • Initial termWeight 5%10.0 out of 10
  • Refund when you cancelWeight 4%5.0 out of 10
  • Free planWeight 3%5.0 out of 10
  • Availability and time offWeight 3%10.0 out of 10
  • Labor law alertsWeight 3%6.0 out of 10
  • Location check at clock-inWeight 3%10.0 out of 10
  • Notice to avoid renewalWeight 3%10.0 out of 10
  • Breaks and overtimeWeight 3%10.0 out of 10
  • Tip pooling and payoutsWeight 3%No data
  • Phone supportWeight 2%No data
  • Automatic schedule builderWeight 2%10.0 out of 10
  • Team messagingWeight 2%10.0 out of 10

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
How the price is countedPer userSource: Sling (opens in a new tab)
Base fee$0/moSource: Sling (opens in a new tab)
Per user, each month$2/moSource: Sling (opens in a new tab)Premium billed monthly. Paid for the year it's $1.70 per user a month; Business is $4 monthly or $3.40 a month paid yearly.
Who counts as a paid userEveryone with an account, managers includedSource: Sling Help Center (opens in a new tab)Admins, managers and employees all count. A deactivated user stops counting and the unused time is prorated on the monthly plan.
Published pricingPublishedSource: Sling (opens in a new tab)
Paying for the yearAvailable, with a published discountSource: Sling (opens in a new tab)Premium is $2 per user a month billed monthly, or $1.70 per user a month paid for the year. Removing users mid-year doesn't earn a credit.
Free planYes, scheduling onlySource: Sling (opens in a new tab)The free plan has no time clock; mobile time tracking starts on Premium.
Free plan limit30Source: Sling (opens in a new tab)Per account. Accounts created through Toast aren't limited this way.
Setup feeUnconfirmedSource: Sling (opens in a new tab)The pricing page doesn't mention a setup fee either way.
Minimums and other feesThe pricing page lists no other charges. Toast customers buy Sling plans through Toast Shop.Source: Sling (opens in a new tab)
Scheduling
Data pointValue
Shift swaps and open shifts in the appYesSource: Sling (opens in a new tab)Shift swaps from Premium; the free plan lets employees offer shifts and see available shifts.
Availability and time-off requestsYesSource: Sling (opens in a new tab)
Labor cost against salesSales forecast from your POS, with labor cost on the scheduleSource: Sling (opens in a new tab)Premium tracks labor cost against sales; projected sales reports are on Business. The help center documents projected sales forecasting for the Toast integration.
Automatic schedule builderYesSource: Sling (opens in a new tab)Business plan only, not Premium.
Team messagingYesSource: Sling (opens in a new tab)
Labor law alertsOvertime and break alertsSource: Sling (opens in a new tab)Premium includes overtime tracking, mandatory breaks, premium pay for missed breaks and rest time between shifts. We found no full predictive scheduling (fair workweek) rules.
Time clock and attendance
Data pointValue
Time clockIncluded in the comparable planSource: Sling (opens in a new tab)
Ways to clock inPhone app, Shared tablet or kiosk, Web browser, At the POSSource: Sling Help Center (opens in a new tab)Phone app on Premium; shared kiosk on Business; clocking in at the POS applies to Toast accounts.
Location check (GPS or geofence)YesSource: Sling (opens in a new tab)
Photo at clock-inUnconfirmedSource: Sling (opens in a new tab)The pricing feature list doesn't mention a photo at clock-in.
Breaks and overtime on timesheetsYesSource: Sling (opens in a new tab)
Tip pooling and payoutsUnconfirmedSource: Sling (opens in a new tab)Tip pooling isn't mentioned on the pricing page or the feature list we read.
POS and payroll
Data pointValue
POS systems it connects toToast, Square, Shift4 POS, OthersSource: Sling (opens in a new tab)Shift4 POS (listed as Harbortouch). Others: Restaurant Manager and POSiTouch. The help center currently documents only the Toast integration.
POS that send salesToast, Shift4 POS, OthersSource: Sling (opens in a new tab)Toast, Shift4 POS (Harbortouch), Restaurant Manager and POSiTouch send sales. The Square listing mentions labor data only.
POS that send clock-ins or employeesToast, Square, Shift4 POS, OthersSource: Sling (opens in a new tab)Toast syncs employees and clock-ins both ways; Square, Shift4 POS (Harbortouch), Restaurant Manager and POSiTouch sync employees and timecards.
Getting hours into payrollHours sync to payroll providersSource: Sling (opens in a new tab)Sling has no payroll of its own. Payroll reports that sync for payroll processing are on the Business plan.
Payroll providers it connects toToast PayrollSource: Sling (opens in a new tab)Toast Payroll is the only payroll provider named on the integrations page.
Several locations in one accountYesSource: Sling (opens in a new tab)
Contract and exit
Data pointValue
Initial termMonth to monthSource: Sling (opens in a new tab)Month to month on the monthly plan (§6); the annual plan is paid for the year.
Automatic renewal1 monthSource: Sling (opens in a new tab)
Notice to avoid renewal0 daysSource: Sling (opens in a new tab)Cancel from the web account settings before the next charge; email or phone requests don't count. Access continues until the end of the paid cycle.
Refund when you cancelOnly in some cases (for example, early in an annual plan)Source: Sling Help Center (opens in a new tab)Monthly plans aren't refunded; an annual plan is refunded only if you cancel within its first month.
Leaving earlyNo fee to cancel; the month already paid isn't refunded. An annual plan is refunded only if you cancel in its first month.Source: Sling (opens in a new tab)
Right to raise pricesSling can change its fees with 30 days' notice, posted in the app or sent by email (§6).Source: Sling (opens in a new tab)
Your records when you leaveLimited or lost access after you leaveSource: Sling (opens in a new tab)Download your timesheets and reports before you close the account (§7).
Support
Data pointValue
Phone supportUnconfirmedSource: Sling (opens in a new tab)The pricing page and help center list no phone line; the site gives a contact email.
Live chat supportUnconfirmedSource: Sling (opens in a new tab)Live chat isn't documented on the pages we read.
Live support hours a weekUnconfirmedSource: Sling (opens in a new tab)Sling doesn't publish support hours on the pages we read.
Language
Data pointValue
Employee app in SpanishUnconfirmedSource: Sling Help Center (opens in a new tab)The help center's user preference articles don't include a language setting, and we found no Sling page documenting Spanish.
Manager dashboard in SpanishUnconfirmedSource: Sling (opens in a new tab)Not documented by Sling.
Help articles in SpanishNoSource: Sling Help Center (opens in a new tab)The Spanish edition of the help center exists but is empty.
Website in Spanish for the USNoSource: Sling (opens in a new tab)getsling.com has no Spanish version (the /es path returns 404).