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Scheduling software review

Toast Scheduling

Scheduling and timekeeping built into the Toast POS: basic scheduling and the time clock come with every Toast plan, while Scheduling Pro is a paid add-on without a public price. It uses your Toast sales history for forecasts and sends hours to Toast Payroll.

By ToastParent company: Toast, Inc.

RTC SCORE

5.7

#11 of 14 with enough data

Toast also offers: POS systems, Card processing, Online ordering, and 6 more

Not enough verified data yet

We've verified 8 of 12 key facts for this scheduling app. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.

Our verdict

A natural fit if you already run Toast and want schedules, clock-ins and payroll in one place. Ask for the Order and the Scheduling Pro price in writing, and check the term before you sign.

What we like

  • Clock-ins, sales and hours stay in one system with the Toast POS and Toast Payroll, with no integration to set up.
  • Builds schedules from your own POS sales history, with an assistant that drafts the schedule for you to review.
  • Employees swap shifts and request time off in the MyToast app.
  • Phone and web support all day, every day.

What to watch

  • Only works if you run Toast POS; Scheduling Pro and Tips Manager have no public price.
  • Toast doesn't say which scheduling features are basic and which need Scheduling Pro.
  • The Toast agreement renews for a year at a time and charges the remaining software fees if you leave early.

How the score breaks down

RTC Score5.7out of 10

Methodology v1.0.0

Data completeness63%

We could verify 63% of the scoring data

Strongest points
Time clock, Hours into payroll, Labor cost against sales
Weakest point
POS systems it connects to

Score by criterion

  • 12-month cost (reference restaurant)Weight 23%No data
  • Time clockWeight 8%Strongest10.0 out of 10
  • POS systems it connects toWeight 8%Weakest1.4 out of 10
  • Hours into payrollWeight 7%Strongest10.0 out of 10
  • Labor cost against salesWeight 6%Strongest10.0 out of 10
  • Published pricingWeight 5%5.0 out of 10
  • Shift swaps and open shiftsWeight 5%10.0 out of 10
  • POS sales on the scheduleWeight 5%1.4 out of 10
  • Initial termWeight 5%No data
  • Refund when you cancelWeight 4%0.0 out of 10
  • Availability and time offWeight 3%10.0 out of 10
  • Labor law alertsWeight 3%No data
  • Location check at clock-inWeight 3%No data
  • Notice to avoid renewalWeight 3%10.0 out of 10
  • Breaks and overtimeWeight 3%No data
  • Tip pooling and payoutsWeight 3%5.0 out of 10
  • Phone supportWeight 2%10.0 out of 10
  • Automatic schedule builderWeight 2%10.0 out of 10
  • Team messagingWeight 2%10.0 out of 10
  • Free planWeight 0%No data

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
How the price is countedIncluded in a POS planSource: Toast (opens in a new tab)Toast's comparison chart marks basic scheduling and timekeeping as included in every Toast POS plan. Scheduling Pro comes in the Team Management Essentials add-on.
Base feeQuote onlySource: Toast (opens in a new tab)There's no standalone price for scheduling: it comes inside a Toast POS plan, and the Scheduling Pro add-on has no published price.
Per user, each monthQuote onlySource: Toast (opens in a new tab)Toast publishes no per-user price for scheduling.
Who counts as a paid userUnconfirmedSource: Toast (opens in a new tab)Toast doesn't say whether the scheduling add-on is billed per user, per location or otherwise.
Published pricingPartly publishedSource: Toast (opens in a new tab)Entry POS plan prices are published as starting prices; the Scheduling Pro add-on is shown without a price.
Paying for the yearUnconfirmedSource: Toast (opens in a new tab)The pricing page doesn't say whether scheduling can be paid monthly or yearly; terms are set in the Order.
Free planN/ASource: Toast (opens in a new tab)There's no standalone free scheduling plan. Basic scheduling and timekeeping come with Toast POS plans, including the Starter Kit, which requires Toast hardware and payment processing.
Free plan limitN/ASource: Toast (opens in a new tab)No free plan.
Setup feeNot publishedSource: Toast (opens in a new tab)
Minimums and other feesNeeds a Toast POS subscription, Toast hardware and Toast payment processing. Prices for Scheduling Pro and Tips Manager aren't published.Source: Toast (opens in a new tab)
Scheduling
Data pointValue
Shift swaps and open shifts in the appYesSource: Toast (opens in a new tab)
Availability and time-off requestsYesSource: Toast (opens in a new tab)
Labor cost against salesSales forecast from your POS, with labor cost on the scheduleSource: Toast (opens in a new tab)Toast doesn't say whether forecasting is part of basic scheduling or of Scheduling Pro.
Automatic schedule builderYesSource: Toast (opens in a new tab)Toast doesn't say which plan includes the Scheduling Agent.
Team messagingYesSource: Toast (opens in a new tab)
Labor law alertsUnconfirmedSource: Toast (opens in a new tab)The product page mentions overtime but documents no break or labor-law alerts.
Time clock and attendance
Data pointValue
Time clockIncluded in the comparable planSource: Toast (opens in a new tab)
Ways to clock inAt the POSSource: Toast (opens in a new tab)Toast's pages read today document clock-ins through the POS; they don't say whether staff can clock in from the phone app.
Location check (GPS or geofence)UnconfirmedSource: Toast (opens in a new tab)Not documented on Toast's scheduling or pricing pages.
Photo at clock-inUnconfirmedSource: Toast (opens in a new tab)Not documented on Toast's scheduling or pricing pages.
Breaks and overtime on timesheetsUnconfirmedSource: Toast (opens in a new tab)The product page says clock-ins help you schedule with overtime in mind, but doesn't document break tracking on timesheets.
Tip pooling and payoutsPaid add-on or higher planSource: Toast (opens in a new tab)Tips Manager comes in the Team Management Essentials add-on, without a published price.
POS and payroll
Data pointValue
POS systems it connects toToastSource: Toast (opens in a new tab)
POS that send salesToastSource: Toast (opens in a new tab)
POS that send clock-ins or employeesToastSource: Toast (opens in a new tab)
Getting hours into payrollIts own payroll (paid add-on)Source: Toast (opens in a new tab)
Payroll providers it connects toToast PayrollSource: Toast (opens in a new tab)Toast's pages read today don't document a connection to other payroll providers.
Several locations in one accountUnconfirmedSource: Toast (opens in a new tab)Multi-location management is listed under the Restaurant Management Pro add-on; Toast doesn't say how scheduling works across locations.
Contract and exit
Data pointValue
Initial termUnconfirmedSource: Toast (opens in a new tab)Merchant Agreement §8.1: the initial term is set in each Order, which isn't public, and the scheduling add-on has no public order form.
Automatic renewal12 monthsSource: Toast (opens in a new tab)Merchant Agreement §8.1.
Notice to avoid renewal30 daysSource: Toast (opens in a new tab)Merchant Agreement §8.1.
Refund when you cancelNo refund of the period already paidSource: Toast (opens in a new tab)Merchant Agreement §6.1 (last updated Sep 10, 2025).
Leaving earlyIf you end early, you pay the software subscription fees left in the current term (for Pay-as-you-go, $150 for each month left), plus any software financing fee. Fees already paid aren't refunded.Source: Toast (opens in a new tab)Merchant Agreement §8.4. It applies to the Toast agreement as a whole; Toast doesn't publish separate terms for the scheduling add-on.
Right to raise pricesSoftware fees stay the same during the initial term. Toast can change any fee at or during a renewal term with 30 days' written notice; if you don't accept a module's increase, you can remove that module before it takes effect.Source: Toast (opens in a new tab)Merchant Agreement §6.2.
Your records when you leaveUnconfirmedSource: Toast (opens in a new tab)We didn't find how you get your scheduling and timekeeping records after you leave Toast.
Support
Data pointValue
Phone supportYesSource: Toast (opens in a new tab)
Live chat supportYesSource: Toast (opens in a new tab)Toast calls it web messaging.
Live support hours a week168Source: Toast (opens in a new tab)
Language
Data pointValue
Employee app in SpanishUnconfirmedSource: Toast (opens in a new tab)Toast's pages read today don't say whether the MyToast employee app works in Spanish.
Manager dashboard in SpanishUnconfirmedSource: Toast (opens in a new tab)Not documented for scheduling.
Help articles in SpanishUnconfirmedSource: Toast (opens in a new tab)We didn't find Toast help articles on scheduling in Spanish.
Website in Spanish for the USNoSource: Toast (opens in a new tab)Toast has a US Spanish version of the page, but only the menus and buttons are in Spanish; the product copy is in English.

More about Toast Scheduling

How we score