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Kitchen display system review

Clover Kitchen Display System

Clover's own kitchen display, a 14-inch or 24-inch device for restaurants on a Clover Register, Table Service or Counter Service plan. You buy each screen and pay a monthly KDS software fee per device.

By CloverParent company: Fiserv, Inc.

RTC SCORE

6.3

#4 of 7 with enough data

Not enough verified data yet

We've verified 9 of 12 key facts for this kitchen display system. Until we reach 80%, this page shows what we have, with sources, and it isn't a full review.

Our verdict

A dedicated, kitchen-grade screen for restaurants already on a Clover restaurant plan, with published prices and documented local-network operation. Ask for the contract term and termination fee, since they depend on who sells you Clover.

What we like

  • Published prices: $799 for the 14-inch screen and $25 a month per device.
  • A kitchen-grade device rated for heat, with item-level routing, an expo mode and prep time reports.
  • With Clover Local Connect, orders from Clover registers keep reaching the KDS when the internet is down.

What to watch

  • It needs a Clover Register, Table Service or Counter Service plan and Clover's own screens.
  • The contract term and any termination fee depend on who sells you Clover.

How the score breaks down

RTC Score6.3out of 10

Methodology v1.0.0

Data completeness72%

We could verify 72% of the scoring data

Strongest points
12-month cost of 2 kitchen screens, Keeps working without internet, Routing by station
Weakest point
12-month cost of 2 kitchen screens

Score by criterion

  • 12-month cost of 2 kitchen screensWeight 26%StrongestWeakest5.8 out of 10

    $2,198 over 12 months

  • Keeps working without internetWeight 9%Strongest10.0 out of 10
  • Routing by stationWeight 8%Strongest10.0 out of 10
  • Support 24/7Weight 8%No data
  • Kitchen time reportsWeight 7%10.0 out of 10
  • Initial termWeight 7%No data
  • Published pricingWeight 6%10.0 out of 10
  • POS systems it works withWeight 6%1.4 out of 10
  • Choice of kitchen screensWeight 6%5.0 out of 10
  • All-day item countsWeight 4%No data
  • Bump bar supportWeight 4%10.0 out of 10
  • Early termination feeWeight 4%No data
  • Notice to avoid renewalWeight 3%No data
  • Order-ready text to the guestWeight 2%No data

All the data, with sources

Each value links to its source. "Not published" means the vendor doesn't disclose it; "Unconfirmed" means we looked and couldn't confirm it. Data points we have for fewer than four vendors are left out until we can compare them.

Pricing
Data pointValue
KDS license per screen$25/mo per deviceSource: Clover (opens in a new tab)
How the license is chargedPer screenSource: Clover (opens in a new tab)
Published pricingPublishedSource: Clover (opens in a new tab)The device and the KDS fee are published; the contract and any termination fee depend on who sells you Clover.
Kitchen screen from the vendor$799 one-timeSource: Clover (opens in a new tab)14-inch model. The 24-inch is $899. Mounts and the KB9000 bump bar are sold apart.
Installation feeUnconfirmedSource: Clover (opens in a new tab)The KDS page doesn't mention an installation fee.
POS and hardware
Data pointValue
Type of KDSPart of its own POS (needs that POS)Source: Clover (opens in a new tab)
Works with these POS systemsCloverSource: Clover (opens in a new tab)
Kitchen screensOnly the vendor's screensSource: Clover (opens in a new tab)
Runs onThe vendor's own kitchen screenSource: Clover (opens in a new tab)
In the kitchen
Data pointValue
Routing by stationYesSource: Clover (opens in a new tab)Item-level routing, an expo mode and multi-level fulfillment.
If the internet goes downIn-house orders keep reaching the screens over your local networkSource: Clover Help Center (opens in a new tab)With Clover Local Connect, all Clover devices on the same local network. Clover calls it a temporary solution: card payments and saving sales online still need the internet.
Kitchen time reportsYesSource: Clover (opens in a new tab)
All-day item countsUnconfirmedSource: Clover (opens in a new tab)The KDS page doesn't mention an all-day count of pending items.
Bump bar supportYesSource: Clover (opens in a new tab)
Order-ready text to the guestUnconfirmedSource: Clover (opens in a new tab)The KDS page doesn't mention texts to guests when an order is ready.
Contract and exit
Data pointValue
Initial termQuote onlySource: Clover (opens in a new tab)
Notice to avoid renewalNo data
Early termination feeQuote onlySource: Clover (opens in a new tab)Ask whoever sells you Clover for the term and the termination fee before you sign.
How the early termination fee worksQuote onlySource: Clover (opens in a new tab)
Support
Data pointValue
Support 24/7UnconfirmedSource: Clover (opens in a new tab)The KDS page doesn't state support hours; they depend partly on who sells you Clover.
Language
Data pointValue
Website or help in Spanish for the USUnconfirmedSource: Clover (opens in a new tab)We found the KDS page only in English for the US.

More about Clover Kitchen Display System

How we score