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Software plans
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Hardware
- Ownership
- You buy itRevel Systems (Shift4) (opens in a new tab) · Contract or terms · You buy the hardware on your order form, or use Revel-approved third-party hardware; an iPad you supply must still be supported by Apple.
- Works with another processor
- YesRevel Systems (Shift4) (opens in a new tab) · Contract or terms ·
| Item | Upfront | Monthly |
|---|---|---|
| Revel iPad POS station | Quote onlySee my price for Revel Systems (opens the provider's site in a new tab)Revel Systems (Shift4) (opens in a new tab) · Contract or terms · Revel prices its hardware in each order form; its pricing and hardware pages now redirect to Shift4. We also looked for public purchase records (city, county and university agendas, franchise disclosure documents) and reviews from the last 60 days with a Revel hardware price and found none we could use. | — |
Hardware warranty
The same rows for every POS: how long the main terminal is covered against defects when you get it a standard way (buying, leasing, renting, a subscription or a loan), the conditions, including what it leaves out and what keeping it costs, and the price to replace that terminal outside the coverage.
| Hardware warranty included | 1 yearSource: Revel Systems (opens in a new tab)Revel's help site says it handles only the first year of each manufacturer's warranty. Revel runs on iPads, and the same page lists Apple's warranty on them as 1 year. Revel's hardware sale terms page, which its customer agreement points to, now redirects to Shift4. |
|---|---|
| Warranty conditions | Revel handles only the first year of the manufacturer's warranty; after that you deal with the manufacturer directly. Per Revel's list: iPads 1 year from Apple (2 years for swollen batteries), and other hardware from 1 to 5 years depending on the manufacturer (for example Epson and Star printers, Honeywell scanners, M-S cash drawers). Card reader replacements go through Revel. Revel Care, a paid protection plan last archived in April 2024, covered defects and accidental damage on purchased hardware less than 36 months old; its fee, yearly cap and deductible were set in each order form and never published, and we don't know whether it is still sold.Source: Revel Systems (opens in a new tab) |
| Price to replace the main terminal | Quote onlySee my price for Revel Systems (opens the provider's site in a new tab)Source: Revel Systems (Shift4) (opens in a new tab)Revel runs on iPads with peripherals, priced in your order form; its pricing and hardware pages now redirect to Shift4 and no public price list was found. |
The RTC Score only counts how long defects are covered. What the coverage leaves out (accidents, theft, loss) and what it costs to keep are in the conditions. A protection plan sold separately doesn't count; if the vendor offers one, it's in the conditions. The replacement price isn't added to the 36-month cost, because there's no public data on how often equipment fails.