Groups with two or more locations: guest profiles shared across locations, POS integrations and reports for the whole group.
Weigh more here than in the overall ranking: guest profiles, POS systems it connects to, and POS integration in the plan. Weigh less here: 12-month cost (reference restaurant).
The ranking
Hostme
By Hostme
Reservations, waitlist and table management at a flat monthly price with unlimited bookings: Mezzo costs $109 a month and Grande, which adds POS integration and partner channels, $169, month to month by default.
RTC SCORE
8.1
#1 for Multi-location
Pros
- Table management, waitlist, deposits and cancellation fees on the cheapest plan, with unlimited bookings.
- No charge per guest on Mezzo, and SMS to guests in the US is free.
- Month to month by default, with a two-week free trial and no setup fee.
Cons
- POS integration needs Grande, at $169 a month.
- Marketing campaigns are paid apart with credit packs.
- Access to your guest data ends with the contract: export it before you leave.
- Initial term
- Month to month
Strongest on 12-month cost (reference restaurant), table management, and guest profiles. Weakest on POS systems it connects to.
Resy
By Resy Network, Inc.
A reservation and table management system with its own diner app, at a published $289 a month per location with no per-guest fees; Platform 360 adds advanced analytics.
RTC SCORE
7.5
#2 for Multi-location
Pros
- One published monthly fee with no charge per guest, from the Resy app or from your own website.
- Its own diner app, plus Google, Instagram and partner discovery platforms.
- Table management, waitlist, card holds and POS integration in the cheapest plan.
Cons
- No deposits or prepayment on Platform or Platform 360.
- The term, renewal and early termination fee are in an order form that is not public.
- No built-in email campaigns: you download your guestbook and use another tool.
- Initial term
- Quote only
Strongest on 12-month cost (reference restaurant), table management, and guest profiles.
Eat App
By Eat App
Reservations, waitlist and table management with published plans from $99 a month (Lite) and no commission on bookings. Email campaigns start with Core and deposits with Pro; there is a free plan for up to 100 guests a month.
RTC SCORE
7.3
#3 for Multi-location
Pros
- Published prices, unlimited guests from Lite and no commission on bookings.
- Table management, waitlist and guest profiles on the cheapest paid plan.
- A 14-day free trial of any plan, and live support 24/7.
Cons
- Deposits, prepayments and POS integration are on Pro; email campaigns start with Core.
- Its terms are under Indian law, and you owe the current term's payments when you leave.
- Initial term
- Quote only
Strongest on 12-month cost (reference restaurant), table management, and guest profiles. Weakest on POS systems it connects to.
SevenRooms
By SevenRooms, Inc.
A guest CRM, reservation and table management platform for restaurants and groups, sold by quote in three packages, with no fees per booking; email and text marketing are add-ons.
RTC SCORE
7.2
#4 for Multi-location
Pros
- Guest profiles, waitlist, table management, two-way texting and POS integration in the entry package.
- No fees per booking, from your own channels or from the DoorDash reservation marketplace.
- Connects to Toast, Square, Shift4 POS and Lightspeed, among others.
Cons
- No published price: every package and the setup fee are by quote.
- A one-year term by default that renews on its own, with 90 days' notice to stop it, and no early exit without paying the rest of the term.
- Email and text marketing campaigns are paid add-ons.
- Initial term
- 12 months
Strongest on table management, guest profiles, and waitlist. Weakest on published pricing.
Tablein
By Tablein
A reservation system from Lithuania with every feature on every plan, priced by the number of bookings; for about 200 bookings a month the Success plan, with unlimited bookings, costs $209 a month per location, month to month.
RTC SCORE
7.2
#5 for Multi-location
Pros
- Every feature on every plan: floor plan, waitlist, guest profiles, deposits and card guarantees.
- No charge per guest, and bookings from Google, Facebook and Instagram come with the plan.
- Month to month, with a 14-day free trial and no setup fee.
Cons
- No POS integration yet: Tablein lists it as coming soon.
- The smaller plans charge extra bookings in euros, so a restaurant with about 200 bookings a month needs the top plan.
- SMS prices are not published, and support hours are not either.
- Initial term
- Month to month
Strongest on 12-month cost (reference restaurant), table management, and guest profiles. Weakest on POS systems it connects to.
Resos
By Resos
A low-cost reservation system from Denmark priced by bookings, with no charge per guest: Basic costs $47 a month for up to 350 bookings, month to month, and Google bookings, deposits and the waitlist are paid add-ons.
RTC SCORE
6.8
#6 for Multi-location
Pros
- A low published monthly price, with no charge per guest or per booking.
- Month to month, and you can download your data for 90 days after you leave.
- A Free plan for very small restaurants.
Cons
- Google bookings, deposits, card guarantees and the waitlist are paid add-ons.
- No POS integration.
- Going over 350 bookings in a month moves you to a pricier plan automatically, and it does not move you back.
- Initial term
- Month to month
Strongest on 12-month cost (reference restaurant), table management, and guest profiles. Weakest on POS systems it connects to.
OpenTable
By OpenTable
The largest diner network in the US, with three published plans from $149 a month per location plus a fee for each guest who books through OpenTable; table management, waitlist and POS integration start with the Core plan.
RTC SCORE
6.5
#7 for Multi-location
Pros
- The largest diner network of the catalog, plus a booking widget and more than 100 booking partners on every plan.
- Published prices for its three plans, and you only pay for seated guests, never for no-shows or cancellations.
- Live support 24/7.
Cons
- A one-year contract that renews for another year, and leaving early means paying the rest of the term.
- Basic has no floor plan, waitlist or POS integration: they start with Core at $299 a month.
- Each guest from the network costs $1.50 on Basic, and the bill grows with your bookings.
- Initial term
- 12 months
Strongest on guest profiles, 12-month cost (reference restaurant), and POS systems it connects to.
TouchBistro Reservations
By TouchBistro
TouchBistro's reservations add-on, integrated with its POS, with bookings from your website, Google and TouchBistro Dine, and no fee per booking. The price is by quote, on top of the TouchBistro POS subscription.
RTC SCORE
6.3
#8 for Multi-location
Pros
- No fee per booking or per guest: a flat monthly software fee with unlimited bookings.
- Integrated with TouchBistro POS, with table status, waitlist and two-way texting.
- Bookings from your website, Google and TouchBistro Dine.
Cons
- TouchBistro does not publish the price, and it is an add-on to its own POS.
- You can't end the agreement before the term ends, and it renews for the same length unless you give 30 days' notice.
- Email campaigns need TouchBistro Marketing, a separate add-on.
- Initial term
- Quote only
Strongest on table management, guest profiles, and waitlist. Weakest on POS systems it connects to.
Toast Tables
By Toast
Toast's reservations, waitlist and table management module, built into Toast POS, with booking on your website, Google and the Local by Toast app. Toast sells it by quote: the base tier caps reservations and Toast Tables Plus has no cap.
RTC SCORE
6.3
#9 for Multi-location
Pros
- Built into Toast POS: table status follows the orders, and seating a party can open the check for its server.
- Waitlist, floor plan and two-way texting in both tiers, with bookings from your website, Google and the Local by Toast app.
- Prepayments for reservations and ticketed experiences.
Cons
- Toast does not publish the price, and it only works with Toast POS.
- The base tier caps reservations (normally 25 a month); a restaurant that books every night needs Toast Tables Plus.
- The host app needs your own tablet: it does not run on Toast hardware.
- Initial term
- Quote only
Strongest on table management, guest profiles, and waitlist. Weakest on POS systems it connects to.
Yelp Guest Manager
By Yelp
Reservations and waitlist from Yelp, with tables listed on Yelp, Google and Apple Maps and no fee per guest. Basic costs $159 a month for up to 500 booked guests; the floor plan, guest profiles and POS integration start with Plus.
RTC SCORE
6.0
#10 for Multi-location
Pros
- No fee per guest on any plan, and your tables show on Yelp, Google and Apple Maps.
- Published prices, with the waitlist and two-way texting on the cheapest plan.
- An iPad comes with every plan.
Cons
- The floor plan, guest profiles, card holds and POS integration start with Plus, at $349 a month.
- Basic caps bookings at 500 guests a month.
- The term and any early termination fee are set in each purchase order, not published.
- Initial term
- Quote only
Strongest on 12-month cost (reference restaurant), waitlist, and published pricing. Weakest on POS systems it connects to.
Not enough verified data to rank
We only rank a reservation system once we've verified enough of its key facts. These are listed so you know we looked at them.
This is general information about published contracts, not legal advice: read your own contract and check with a lawyer before you sign.