Incentivio alternatives

Pros

• Published price: loyalty comes inside Square Plus at $49 a month per location, billed month to month with a 30-day free trial.
• Guests earn by points, visits or items, with VIP tiers, and redeem in the restaurant or online.
• Unlimited email campaigns and 500 texts a month included, with automated welcome, birthday and win-back campaigns.

Cons

• Only works with Square's own POS.
• Gift card loads cost up to 2.5% on Square Plus, on top of card processing.
• Phone support on Square Plus only on weekdays, 6 a.m. to 6 p.m. Pacific; 24/7 support needs Square Premium.

Pros

• Published price: the loyalty add-on is $65 a month on top of a SpotOn POS plan.
• Guests earn and redeem in the restaurant, on your online ordering and in the GoTo Place app, and rewards apply automatically at checkout.
• Email campaigns, guest feedback after payment and digital gift cards come with SpotOn POS without a monthly fee.

Cons

• Works only with SpotOn's own POS.
• Text campaigns cost extra by volume, and SpotOn does not publish the price.
• The cheapest way in, the All-In POS plan, carries a two-year term, a processing minimum and an exit fee equal to the months left.

Pros

• One fee covers loyalty, text and email campaigns, surveys, online ordering and an app with your brand in the App Store and Google Play.
• An 8-inch tablet with stand, branded key tags, design and onboarding come with the plan.
• Connects to Toast, Square, Clover, Lightspeed and more than 40 POS systems, or runs on its own tablet.

Cons

• No published price: the quote depends on locations, tablets and how many messages you send.
• Term, renewal and exit terms are only shared on the sales call.

Pros

• Published prices: Grow at $77 a month with no setup fee and a 7-day free trial.
• Works with or without a POS: connects to Clover, Square and others, or runs on any tablet or phone.
• Unlimited email and push messages, a branded web app and wallet passes on every plan.

Cons

• Texts are not included on Grow: each one costs about $0.03 in credits sold in blocks of 100.
• No gift cards, and loyalty tiers and targeted rewards start on the $167 Smart plan.
• Prepaid months are not refunded, and the terms are governed by English law.

Pros

• Rewards is included at no extra charge in Clover's Essentials plan, published at $29.95 a month with the Clover Mini bought outright.
• Comes with a customer database built from card sales, promotions by email and text, private feedback from receipts and gift cards.
• Points sync across all your Clover devices and eligible locations.

Cons

• Only works with Clover's own POS and devices, which cost $849 or more up front.
• Contract length and termination fees depend on who sells you Clover, and are not published on clover.com.
• Points only, with no visit-based program or tiers documented, and no text allowance or price per text published.

Pros

• Guests earn by visits or points per dollar, with item rewards, tiered rewards and birthday and welcome bonuses, in the restaurant and on Toast online ordering.
• Marketing Essentials bundles loyalty with email campaigns, 500 texts a month per location and gift cards.
• One loyalty program can be shared across all your locations, and a branded app with loyalty is available as an add-on.

Cons

• The price of loyalty and Marketing Essentials is not published; it comes with a quote on top of the Toast POS.
• Only works with Toast's POS and approved Toast hardware.
• The agreement renews for one-year periods unless you give 30 days' notice, and leaving early costs the software fees left in the term.

Pros

• Loyalty, gift cards, online ordering and campaigns on one platform, with email messaging included in every loyalty subscription.
• Publishes its text price: $0.01 per message, with no monthly fee on a 10-digit number.
• A long published list of supported POS systems, including Toast, SpotOn, Heartland, PAR Brink and Square.

Cons

• Platform price, setup, term and exit terms come only with a quote; the public terms page asks for an email first.
• Short codes for texting cost $750 or $1,250 a month, charged during setup too.
• Support is second level: your own IT team calls first, with no direct line for store managers; 24/7 only for emergencies.

Pros

• Points, visits, tiers, referrals and banked-currency programs, with email, text and push built in.
• Guests can use Apple and Google Wallet passes, with no app download.
• A dedicated engagement manager, plus optional campaign execution and strategy services.

Cons

• Price, setup and term come only with a quote; it's built for chains and franchises.
• Renews for a year at a time unless you give 60 days' notice, with no early exit for convenience.
• PAR's partner directory doesn't list Square, Clover, Shift4 POS, Lightspeed or SpotOn.

Pros

• Published plan prices from $179 a month, and less if you prepay the year.
• Points work on the restaurant's own online orders and branded app, and in-store with Toast; you can import members and balances from your old program.
• Online orders cost a flat $1 each, which you can pass to the guest, instead of a percentage.

Cons

• Leaving before the minimum term makes the remaining fees due at once, and plans renew for a year unless you give 30 days' notice.
• In-store points only work with Toast, and the pricing table still calls points-based loyalty coming soon.
• Your guest list can only be exported while the agreement is active.

Pros

• Published prices: Connect Plus is $269 a month on its own, or $199 a month bundled with SumUp's POS software.
• Guests join with just a phone number at checkout or by text, and AutoPilot sends birthday, first-visit and win-back offers on its own.
• POS and loyalty phone support 9 AM to 9 PM ET, 7 days a week.

Cons

• Connect Plus only includes 2 promotions a month; unlimited promotions need Pro, at $349 a month alone or $289 with SumUp POS.
• The guarantee requires a 12-month subscription, and the agreement's exit terms are not public.
• Apart from SumUp's own POS and Shopify, SumUp does not name the POS systems it connects to.

Pros

• Guests can earn automatically with a linked card, with no app or check-in at the counter.
• Branded app and web ordering with loyalty built in, plus automatic campaigns by email and push.
• A dedicated customer success manager, with a published 4-hour average response time.

Cons

• Price, term and setup come only with a quote; it sells to brands with several locations.
• Renews automatically for a term as long as the first unless you give 60 days' notice, and there's no early exit for convenience.
• Text campaigns and gift cards need separate partner platforms.

Pros

• Guests join with just a phone number, with no app, and earn and redeem inside Olo's online ordering checkout.
• Help center setup guides for Toast, Clover, PAR Brink, Oracle Simphony, NCR Aloha and more; Loyalty Lite works in a browser with no POS connection.
• You can download member lists and transactions from the dashboard yourself.

Cons

• Price and term come only with a quote; Spendgo's pricing page now sends you to Olo's demo form.
• Canceling early means paying all the fees left in the term, and the vendor can raise fees with one billing cycle's notice.
• Support is by email during business hours.

Pros

• Points, visits, tiers, birthday and refer-a-friend rewards, plus win-back campaigns for guests who stop coming.
• Gift cards and loyalty on one platform, with digital and physical cards and a mobile wallet with your brand.
• Support available 24/7/365 by phone, chat or client portal.

Cons

• No public price: fees, setup and gift card charges come only with the quote.
• One-year term that renews automatically each year unless you give 30 days' notice, and the agreement bars you from using another gift card or loyalty provider during the term.
• Taking your full gift card file when you leave costs $1,000 plus 10% of the value of the cards issued.

Pros

• Loyalty and email marketing come inside the Shift4 POS monthly fee, with no separate charge on Shift4's pricing page.
• Points per dollar with reward tiers, redeemed when the guest pays.
• Live support around the clock, in-house.

Cons

• No published price: the POS that carries the loyalty program is priced by quote.
• Works only with Shift4 POS, and you must process cards with Shift4.
• A 36-month term that renews for a year at a time unless you give 90 days' notice, with an exit fee per device for each month left.