Before you switch
Check what leaving Online Ordering by DoorDash costs you: term, renewal and early termination fee.
Uber Eats Webshop
By Uber Eats
Uber Eats' ordering page for your own website and social media, for restaurants already on Uber Eats: 0% commission and no monthly fee to the restaurant, an order processing fee of 2.5% + 29¢ per order, Uber's couriers deliver and your customer pays the same fees as in the Uber Eats app.
RTC SCORE
8.2
#2 overall
Pros
- 0% commission and no monthly or setup fee to the restaurant; you pay an order processing fee of 2.5% + 29¢ per order.
- Uber's couriers deliver your direct orders, and your customer pays the delivery.
- A downloadable report with the name and email of the customers who opt in.
Cons
- Only for restaurants on Uber Eats' marketplace.
- Your customers pay the same fees as in the Uber Eats app, including a service fee (a percentage of the subtotal) on delivery orders.
- An ordering page on an Uber link, not a website on your own domain, and no app with your brand.
- Initial term
- Month to month
MenuDrive
By MenuDrive
A direct ordering platform from Lavu with one plan: $149 a month for unlimited orders, a $149 setup fee and its own card processing at a flat 3% + 20¢ per order, with loyalty, coupons and email marketing included and support 24/7.
RTC SCORE
7.0
#6 overall
Pros
- Everything is published: $149 a month, $149 setup and a flat 3% + 20¢ per card order, with unlimited orders.
- Loyalty, coupons, announcements and email automation are included.
- Phone and email support 24/7, every day of the year.
Cons
- Your ordering page lives on an orderstart.com address; no website on your own domain or app with your brand.
- It only integrates with Lavu POS, and delivery app orders come in only if you use Lavu POS too.
- You cancel by phone before the renewal date, with no prorated refund.
- Initial term
- Month to month
Square Online Ordering
By Square
Square's online ordering profile for restaurants on Square: no extra monthly fee or setup cost on any Square plan, no commission, and card processing on each order.
RTC SCORE
7.0
#7 overall
Pros
- No extra monthly fee, setup cost or commission for online ordering on any Square plan, including Square Free.
- Month-to-month, with no cancellation fee.
- Customer Directory, a CRM at no extra cost, with customer export.
Cons
- Card processing on Square Free is 3.3% + 30¢ per online order, higher than on Square's paid plans.
- Loyalty, email marketing and your own domain need a paid Square plan.
- On Square Free, phone support is only for the first 90 days; after that, chat and email.
- Initial term
- Month to month
- Exclusive processing commitment
- No exclusivity commitment
UpMenu
By UpMenu
A direct ordering platform billed by location, with three web ordering plans ($49 for up to 75 orders, $89 for up to 210 and $169 unlimited), its own card processing at 2.79% + 19¢ for US cards, no setup fee and paid add-ons for an app, loyalty and delivery app orders.
RTC SCORE
7.0
#8 overall
Pros
- Published prices for everything, including card processing for US cards (2.79% + 19¢).
- Month to month with no setup fee and a 7-day trial without a card.
- You can download your customer list to Excel, and its terms say the customer data is yours (UpMenu processes it for you).
Cons
- The app ($49), loyalty ($19), marketing ($9) and delivery app orders ($9) are add-ons per location, so the full package costs more than the base plan.
- No refunds when you cancel; the plan runs to the end of the month.
- Chargebacks are yours: $14.90 each, taken from a funds reserve.
- Initial term
- Month to month
Menufy
By Menufy
A direct ordering platform from HungerRush with a flat monthly fee and no percentage commission: $179 a month month-to-month, or $149 with a 12-month agreement that includes the equipment, plus a transaction fee of up to $2.50 per order that you or your customer pay and card processing at 2.75% + 30¢. Website, Google ordering, loyalty and email and text marketing come in every plan.
RTC SCORE
6.8
#9 overall
Pros
- No percentage commission; website, Google ordering, loyalty and email and text marketing are in every plan.
- Month to month at $179 with no penalty to leave, or $149 with 12 months and the equipment included.
- Support by phone and text, 24/7, and a success manager who reviews your results every month.
Cons
- A transaction fee of up to $2.50 on every order, on top of the monthly fee and processing: either you pay it or your customer pays it as a convenience fee.
- The exit terms of the 12-month option aren't published, and HungerRush's terms, which cover Menufy, make you owe the whole term unless your agreement says otherwise.
- HungerRush's terms give it a license to use data about your customers.
- Initial term
- Month to month
Orders2me
By Orders2me
A direct ordering platform with a flat $199 a month, a $299 setup fee and no per-order fees, where card payments go through the processor you choose; POS integration, a website and branded apps cost extra.
RTC SCORE
6.5
#10 overall
Pros
- A flat monthly fee with no per-order fees, and you keep your own card processor.
- Month to month, per its FAQ.
- Phone support and a support team it says is available 24/7.
Cons
- A $299 setup fee, and sending orders into your POS takes the $399 plan with $999 setup.
- Card processing depends on your own processor, so the full cost per order isn't published.
- Its published terms cover the website, not the subscription: refunds, notice and price changes aren't in writing.
- Initial term
- Month to month
Restolabs
By Restolabs
A direct ordering platform with published plans from $69 a month on monthly billing (Basic), month to month, with no commission, loyalty included, the website ($29) and branded app ($49) as monthly add-ons, a 30-day trial with no card, and card processing through the processor you connect.
RTC SCORE
6.4
#11 overall
Pros
- Published plans from $69 a month (Basic, billed monthly), with no commission, no fee per order and no setup fee shown.
- Month to month with no cancellation fee, and a 30-day trial with no card required.
- The terms say your order and customer data belong to you, and Restolabs commits not to sell it.
Cons
- The website ($29 a month) and branded app ($49 a month) are add-ons below the Pro plan ($199 a month).
- Card processing is paid to your own processor, so the full cost depends on the rate you get; Restolabs doesn't handle chargebacks.
- No refunds or proration when you cancel, and your data export is only by request within 30 days after you leave.
- Initial term
- Month to month
- Exclusive processing commitment
- No exclusivity commitment
Menubly
By Menubly
A low-cost online menu and ordering page: $9.99 a month (or $95.99 a year) for a mini website with your own domain, a QR menu and pickup and delivery orders with zero commission, paid by card through your own Stripe account. No app, POS integration or loyalty tools.
RTC SCORE
6.0
#13 overall
Pros
- $9.99 a month, with no commission, no setup fee and no order limit.
- Card payments go to your own Stripe account, and Menubly adds nothing on top.
- A mini website with your own domain and a QR menu are included.
Cons
- No POS integration, no delivery app orders and no courier service: orders arrive in its dashboard and you deliver yourself.
- No loyalty, marketing campaigns or app.
- Support by email and WhatsApp only, in English.
- Initial term
- Month to month
GloriaFood
By GloriaFood (Oracle)
Oracle's online ordering system, closing on April 30, 2027 and no longer open to new restaurants: it only supports existing customers, whom it points to FoodAmigos. For them, the ordering plan costs the restaurant $0, with no commission, and online card payments through your own gateway cost $29 a month.
RTC SCORE
4.2
#21 overall
Pros
- For restaurants already on it until the shutdown: the ordering plan costs the restaurant $0, with no commission and no order limit; online card payments cost $29 a month.
- Card payments go straight to your own gateway.
- You can export your customers' contacts and orders, which matters before the shutdown.
Cons
- It no longer accepts new restaurants, and Oracle shuts it down on April 30, 2027, with no direct replacement: any restaurant on it has to move.
- Card processing depends on your own gateway, so the full cost per order isn't published.
- Support by chat 24/5 and email, with no phone line.
- Initial term
- Month to month
Grubhub Direct
By Grubhub
Grubhub's branded ordering site for restaurants already on Grubhub's marketplace: 0% commission and no hosting, setup or delivery fee to the restaurant, an order processing fee at a rate Grubhub doesn't publish, Grubhub's drivers deliver and you can download your customers' data.
RTC Score: Not enough data
Pros
- 0% commission and no hosting, setup or delivery fee to the restaurant; you pay only order processing.
- You can download all your customers' data and use it in Grubhub's campaign tools.
- Grubhub's drivers deliver your direct orders, and you manage them in the same portal as your Grubhub Marketplace orders.
Cons
- Only for restaurants on Grubhub's marketplace.
- Grubhub doesn't publish the processing rate for Direct, so its real cost per order can't be calculated.
- Grubhub doesn't publish what your customers pay, the Direct terms or the price of the enhanced version.
- Initial term
- Unconfirmed