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Online Ordering by DoorDash
By DoorDash
DoorDash's direct ordering for restaurants that already sell on DoorDash: 0% commission and no monthly fee to the restaurant, card processing of 2.9% + 30¢ unless your rate card says otherwise, DoorDash's couriers deliver and your customer pays the delivery. Website, app and loyalty cost $99 or $249 a month.
RTC SCORE
8.4
#1 overall
Pros
- 0% commission and no monthly fee to the restaurant; you pay card processing, 2.9% + 30¢ unless your rate card says otherwise.
- DoorDash's couriers deliver your direct orders, and your customer pays the delivery unless you choose to pay part.
- A downloadable customer report with names and contact data.
Cons
- Only for restaurants with an active DoorDash Marketplace store.
- A website with your brand costs $99 a month, and an app and loyalty program $249 a month.
- Your customers pay the delivery fees DoorDash sets, plus a regulatory fee in California, New York City and Seattle.
- Initial term
- Month to month
Uber Eats Webshop
By Uber Eats
Uber Eats' ordering page for your own website and social media, for restaurants already on Uber Eats: 0% commission and no monthly fee to the restaurant, an order processing fee of 2.5% + 29¢ per order, Uber's couriers deliver and your customer pays the same fees as in the Uber Eats app.
RTC SCORE
8.2
#2 overall
Pros
- 0% commission and no monthly or setup fee to the restaurant; you pay an order processing fee of 2.5% + 29¢ per order.
- Uber's couriers deliver your direct orders, and your customer pays the delivery.
- A downloadable report with the name and email of the customers who opt in.
Cons
- Only for restaurants on Uber Eats' marketplace.
- Your customers pay the same fees as in the Uber Eats app, including a service fee (a percentage of the subtotal) on delivery orders.
- An ordering page on an Uber link, not a website on your own domain, and no app with your brand.
- Initial term
- Month to month
ChowNow
By ChowNow
A direct ordering platform with an SEO website, branded app, loyalty and automated email on every plan, and 20+ POS integrations. Launch costs $249 a month month to month, with no commission on orders from your website, app and ChowNow's marketplace, 2.95% + 29¢ card processing per order and a $499 setup fee per its agreement. Orders from its Discovery Network (Google, Apple Maps, Yelp and others) carry a 15.5% marketing fee, unless you turn on Profit Protector, which raises your menu prices on those channels.
RTC SCORE
7.9
#3 overall
Pros
- No commission on orders from your website, app or ChowNow's marketplace, and card processing is published: 2.95% + 29¢ per order.
- Every plan includes an SEO website, branded app, loyalty and automated email, with 24/7 support by phone, chat and text.
- Integrates with 20+ POS systems, including Toast, Square, Clover, Shift4 POS and Lightspeed.
Cons
- Orders from its Discovery Network (Google, Apple Maps, Yelp and others) carry a 15.5% marketing fee, or higher menu prices for your customers if you turn on Profit Protector.
- The agreement sets a $499 setup fee for every plan, while the pricing page shows a lower range without saying which plan pays less.
- Your customers pay a $0.99 service charge on website and app orders unless you opt out in writing, per the agreement; the help center describes it as a setting you turn on.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
Owner.com
By Owner.com
A direct ordering platform that builds your restaurant's website, branded app, loyalty program and email and text marketing, month to month at $499 a month (Flat Rate) or $249 plus 5% of each order (Flexible), with a mandatory 5% fee charged to your customers on every order and a card processing rate it doesn't publish.
RTC SCORE
7.2
#4 overall
Pros
- Month to month with no cancellation fee; the agreement renews monthly and you cancel before the next renewal date.
- Both plans include the website, branded app, loyalty, automated email and text marketing, setup and migration, with no setup fee shown.
- Orders go into Toast, Square, Clover or Lightspeed, and DoorDash, Uber Eats and Grubhub orders come into Owner, at no extra fee.
Cons
- Your customers pay a mandatory 5% order support fee on every order, in both plans.
- Owner processes the payments of your online orders and doesn't publish its card processing rate.
- The agreement makes the restaurant responsible for chargebacks, while the pricing page advertises chargeback protection.
- Initial term
- Month to month
- Exclusive processing commitment
- Yes, for the whole term
MenuDrive
By MenuDrive
A direct ordering platform from Lavu with one plan: $149 a month for unlimited orders, a $149 setup fee and its own card processing at a flat 3% + 20¢ per order, with loyalty, coupons and email marketing included and support 24/7.
RTC SCORE
7.0
#6 overall
Pros
- Everything is published: $149 a month, $149 setup and a flat 3% + 20¢ per card order, with unlimited orders.
- Loyalty, coupons, announcements and email automation are included.
- Phone and email support 24/7, every day of the year.
Cons
- Your ordering page lives on an orderstart.com address; no website on your own domain or app with your brand.
- It only integrates with Lavu POS, and delivery app orders come in only if you use Lavu POS too.
- You cancel by phone before the renewal date, with no prorated refund.
- Initial term
- Month to month
Square Online Ordering
By Square
Square's online ordering profile for restaurants on Square: no extra monthly fee or setup cost on any Square plan, no commission, and card processing on each order.
RTC SCORE
7.0
#7 overall
Pros
- No extra monthly fee, setup cost or commission for online ordering on any Square plan, including Square Free.
- Month-to-month, with no cancellation fee.
- Customer Directory, a CRM at no extra cost, with customer export.
Cons
- Card processing on Square Free is 3.3% + 30¢ per online order, higher than on Square's paid plans.
- Loyalty, email marketing and your own domain need a paid Square plan.
- On Square Free, phone support is only for the first 90 days; after that, chat and email.
- Initial term
- Month to month
- Exclusive processing commitment
- No exclusivity commitment
UpMenu
By UpMenu
A direct ordering platform billed by location, with three web ordering plans ($49 for up to 75 orders, $89 for up to 210 and $169 unlimited), its own card processing at 2.79% + 19¢ for US cards, no setup fee and paid add-ons for an app, loyalty and delivery app orders.
RTC SCORE
7.0
#8 overall
Pros
- Published prices for everything, including card processing for US cards (2.79% + 19¢).
- Month to month with no setup fee and a 7-day trial without a card.
- You can download your customer list to Excel, and its terms say the customer data is yours (UpMenu processes it for you).
Cons
- The app ($49), loyalty ($19), marketing ($9) and delivery app orders ($9) are add-ons per location, so the full package costs more than the base plan.
- No refunds when you cancel; the plan runs to the end of the month.
- Chargebacks are yours: $14.90 each, taken from a funds reserve.
- Initial term
- Month to month
Menufy
By Menufy
A direct ordering platform from HungerRush with a flat monthly fee and no percentage commission: $179 a month month-to-month, or $149 with a 12-month agreement that includes the equipment, plus a transaction fee of up to $2.50 per order that you or your customer pay and card processing at 2.75% + 30¢. Website, Google ordering, loyalty and email and text marketing come in every plan.
RTC SCORE
6.8
#9 overall
Pros
- No percentage commission; website, Google ordering, loyalty and email and text marketing are in every plan.
- Month to month at $179 with no penalty to leave, or $149 with 12 months and the equipment included.
- Support by phone and text, 24/7, and a success manager who reviews your results every month.
Cons
- A transaction fee of up to $2.50 on every order, on top of the monthly fee and processing: either you pay it or your customer pays it as a convenience fee.
- The exit terms of the 12-month option aren't published, and HungerRush's terms, which cover Menufy, make you owe the whole term unless your agreement says otherwise.
- HungerRush's terms give it a license to use data about your customers.
- Initial term
- Month to month
Orders2me
By Orders2me
A direct ordering platform with a flat $199 a month, a $299 setup fee and no per-order fees, where card payments go through the processor you choose; POS integration, a website and branded apps cost extra.
RTC SCORE
6.5
#10 overall
Pros
- A flat monthly fee with no per-order fees, and you keep your own card processor.
- Month to month, per its FAQ.
- Phone support and a support team it says is available 24/7.
Cons
- A $299 setup fee, and sending orders into your POS takes the $399 plan with $999 setup.
- Card processing depends on your own processor, so the full cost per order isn't published.
- Its published terms cover the website, not the subscription: refunds, notice and price changes aren't in writing.
- Initial term
- Month to month
Menubly
By Menubly
A low-cost online menu and ordering page: $9.99 a month (or $95.99 a year) for a mini website with your own domain, a QR menu and pickup and delivery orders with zero commission, paid by card through your own Stripe account. No app, POS integration or loyalty tools.
RTC SCORE
6.0
#13 overall
Pros
- $9.99 a month, with no commission, no setup fee and no order limit.
- Card payments go to your own Stripe account, and Menubly adds nothing on top.
- A mini website with your own domain and a QR menu are included.
Cons
- No POS integration, no delivery app orders and no courier service: orders arrive in its dashboard and you deliver yourself.
- No loyalty, marketing campaigns or app.
- Support by email and WhatsApp only, in English.
- Initial term
- Month to month
Otter
By Otter
Otter sells POS bundles per location that bring the delivery apps' orders into one place. Online ordering with no commission starts in the Advanced bundle at $178 a month, plus a card transaction fee: Otter publishes its card rates by plan but doesn't say which one applies to Advanced. Bundles with leased hardware run on a 24-month contract.
RTC SCORE
5.4
#14 overall
Pros
- Orders from DoorDash, Uber Eats, Grubhub and other apps come into one place, included in Advanced.
- No commission and no fixed fee per order on your own online orders; a card transaction fee applies apart.
- Connects with Toast, Square, Clover, Lightspeed and Shift4 POS, among others.
Cons
- Otter publishes its online card rates by plan (2.99% or 3.29% + 30¢) but doesn't say which one applies to the Advanced bundle, so we can't calculate the yearly cost.
- Bundles with leased hardware carry a 24-month contract; canceling early means paying the rest of the term, with no refunds.
- $100 a month processing minimum for locations under $25,000 a month in card volume.
- Initial term
- 24 months
Flipdish
By Flipdish
A direct ordering platform with your own website, online ordering and loyalty from $149 a month on monthly billing, a branded app on the $249 plan, its own card processing at rates it doesn't publish, quoted setup, and a 12-month term that renews automatically unless you give 3 months' notice.
RTC SCORE
5.1
#17 overall
Pros
- Published monthly plans from $149 (website, online ordering, loyalty and reporting), with a branded app on the $249 plan.
- Integrates with Toast, Square, Clover, Lightspeed and other POS systems, and sends deliveries to DoorDash Drive or Uber Direct.
- Support by chat, phone and email seven days a week.
Cons
- 12-month term that renews for another 12 unless you give 3 months' notice; leaving early costs your average monthly fees times the months left.
- Flipdish processes the cards and doesn't publish its US transaction rates; setup and hardware are by quote.
- The restaurant pays chargebacks and their fees, fees aren't refunded, and the terms let Flipdish charge your customers handling fees.
- Initial term
- 12 months
- Exclusive processing commitment
- Yes, for the whole term
GloriaFood
By GloriaFood (Oracle)
Oracle's online ordering system, closing on April 30, 2027 and no longer open to new restaurants: it only supports existing customers, whom it points to FoodAmigos. For them, the ordering plan costs the restaurant $0, with no commission, and online card payments through your own gateway cost $29 a month.
RTC SCORE
4.2
#21 overall
Pros
- For restaurants already on it until the shutdown: the ordering plan costs the restaurant $0, with no commission and no order limit; online card payments cost $29 a month.
- Card payments go straight to your own gateway.
- You can export your customers' contacts and orders, which matters before the shutdown.
Cons
- It no longer accepts new restaurants, and Oracle shuts it down on April 30, 2027, with no direct replacement: any restaurant on it has to move.
- Card processing depends on your own gateway, so the full cost per order isn't published.
- Support by chat 24/5 and email, with no phone line.
- Initial term
- Month to month
BeyondMenu
By BeyondMenu
An ordering platform for independent restaurants: a custom website with direct ordering, a listing in its own marketplace and diner app, and done-for-you marketing and Google updates. Prices are quoted per restaurant in a demo, with plans that BeyondMenu says mix a monthly subscription and a low commission, and diners who order on its marketplace pay a convenience fee.
RTC Score: Not enough data
Pros
- Done for you: it builds and manages your website, your Google profile posts and your marketing campaigns.
- Your restaurant also shows up in its own marketplace and diner app.
- No setup fee and no minimum term, per its website page.
Cons
- No published prices: what the restaurant pays, including whether there is a commission, is only given in a demo.
- Diners who order on its marketplace or app pay a convenience fee whose amount isn't published.
- Its restaurant terms aren't public: refunds, notice and data ownership aren't in writing.
- Initial term
- Month to month
Grubhub Direct
By Grubhub
Grubhub's branded ordering site for restaurants already on Grubhub's marketplace: 0% commission and no hosting, setup or delivery fee to the restaurant, an order processing fee at a rate Grubhub doesn't publish, Grubhub's drivers deliver and you can download your customers' data.
RTC Score: Not enough data
Pros
- 0% commission and no hosting, setup or delivery fee to the restaurant; you pay only order processing.
- You can download all your customers' data and use it in Grubhub's campaign tools.
- Grubhub's drivers deliver your direct orders, and you manage them in the same portal as your Grubhub Marketplace orders.
Cons
- Only for restaurants on Grubhub's marketplace.
- Grubhub doesn't publish the processing rate for Direct, so its real cost per order can't be calculated.
- Grubhub doesn't publish what your customers pay, the Direct terms or the price of the enhanced version.
- Initial term
- Unconfirmed
Popmenu
By Popmenu
A restaurant website and marketing platform, from $179 a month on monthly billing (Starter), where online ordering is an add-on with an unpublished price and each online order costs $1.00, paid by you or passed to your customer. Payments go through your own processor. You can't cancel during a minimum commitment set in your subscription agreement, and the agreement then renews for a year unless you give 30 days' written notice.
RTC Score: Not enough data
Pros
- No commission on your online orders: a flat $1.00 per order, which you can pass to your customer.
- Every plan includes an SEO website, Google Business Profile sync, guest contact collection and automated email marketing.
- Orders go into Toast, Square, Clover, SpotOn and other POS systems, and DoorDash drivers can deliver them.
Cons
- Online ordering is an add-on whose price isn't published, so the real monthly cost needs a quote.
- You can't cancel during a minimum commitment whose length is set in your subscription agreement, not published; leaving early makes the fees of that period due, and the agreement then renews for a year unless you give 30 days' written notice.
- Fees aren't refunded, the subscription starts when you sign whatever your go-live date, and Popmenu doesn't handle chargebacks or publish its support hours.
- Initial term
- Not published
- Exclusive processing commitment
- No exclusivity commitment